What does becoming a social business actually entail? A practitioner in the trenches shares his top strategies and techniques for driving engagement with social tools.
Enterprise Web 2.0
Dion Hinchcliffe on leveraging the convergence of IT and the next generation of the Web.
Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises.
Useful innovation is one of the most meaningful outputs of human creativity. Today, technological aids are increasingly employed to improve and amplify the innovation process. Now new social methods, especially crowdsourcing, have fundamentally altered how innovation is achieved and even who does it.
The endless parade of technologies to improve workforce collaboration has certainly led to the shrinking of time and distance, but has it actually let to a long-term increase in engagement and business performance? What should enterprises do today?
Although many companies today are struggling to apply social media to the way they operate, a successful new crop of 'collaborative economy' startups seems to show that traditional business will be fundamentally transformed instead.
Most of the leading enterprise collaboration platforms have mobile clients as well as social networking features. Here's a list of the leaders as well as a look at their mobile clients.
While the focus has shifted over the years, as have the vendors, the enterprise collaboration space finally looks a lot more like today's digital world.
The proliferation of social networking silos, the growth of proprietary social media technologies, and fragmentation of digital conversation must be addressed. Here's one way we can do it and you're invited to contribute.
Just about every company seems to have a rapidly growing portfolio of social media applications today. This is fragmenting our knowledge, locking us in, reducing business utility, and holding back ROI for our organizations.
While the C-suite sometimes seems too crowded today, it's also clear that technology is underrepresented in the leadership circle as digital in all its forms deeply infuses the modern organization.
The sheer proliferation of new online devices and digital consumer channels is pushing leading-edge companies to rethink how they connect with and engage their customers. Here's how an integrated portfolio of technologies including self-service mobile apps, customer communities, and open product development is reshaping today's customer journey.