Dion Hinchcliffe

Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises. He is currently Chief Strategy Officer at the online community strategy and solutions firm 7Summits. A veteran of enterprise IT, Dion has been working for two decades with leading-edge methods to bridge the widening gap between business and technology. He has extensive practical experience with enterprise technologies and he consults, advises, and writes prolifically on social business, IT, and enterprise architecture. Dion still works in the trenches with clients in the Fortune 1000, government, and Internet startup community. He is also a sought-after keynote speaker and is co-author of several books on 2.0 subjects including Web 2.0 Architectures from O'Reilly as well as the best-selling Social Business By Design from John Wiley & Sons (May, 2012.)

Latest Posts

"Enterprise 2.0" as the example that proves the rule

"Enterprise 2.0" as the example that proves the rule

If you go to Wikipedia this afternoon and try to pull up the entry for Enterprise 2.0, you won't find it there any longer. Readers of this blog are familiar with my writings about this emerging concept in the IT and business space that has been topic of much discussion of late. My point here however is not to go into the details of how and why this term is effectively censored by Wikipedia, at least for the moment; folks like Jason Wood and Jerry Bowles have already done a creditable job. However...

August 20, 2006 by in Social Enterprise

Enterprise mashups: More about processes and less about services?

Enterprise mashups: More about processes and less about services?

A pair of excellently written and well-reasoned new posts over the last couple of days have focused on a key issue when weaving pre-existing services together into useful new business applications. The result of doing this is often called a composite application in the "enterprisey" world of service-oriented architecture (SOA). And it's called a mashup in the primarily consumer world of Web 2.0. Regardless of name however, both composite apps and mashups are intended to reduce the overall effort of development, improve functionality, promote data consistency, and increase the net output of useful software.

August 14, 2006 by in Social Enterprise

Does every organization need a Web 2.0 strategy?

Does every organization need a Web 2.0 strategy?

I read with interest this morning Gartner's new 2006 Emerging Technologies Hype Cycle which they released earlier today. Of course, I wasn't too terribly surprised to find that Web 2.0 figured prominently at the top of the list. Released yearly, the list identifies and analyzes the most hyped new technology trends. I find the Hype Cycle to be both good reading as well as a useful reality check. The report does make one thing clear; Web 2.0 will have significant business impact in the next half-decade and companies everywhere are having to consider directly how it affects them and their business strategies.

August 9, 2006 by in Social Enterprise

The quest for enterprise mashup tools

The quest for enterprise mashup tools

The recent round of discussion of enterprise mashups has been a good one, lead primarily by a stellar write-up recently by Galen Gruman, and highlights a phenomenon that is nigh upon us. As part of tracking this, I've been spending the better part of the last couple of months searching high and low for good quality tools that let anyone build enterprise-quality mashups, and I can safely report here that there are only a few.

August 6, 2006 by in Enterprise Software

Enable richer business outcomes: Free your intranet with Web 2.0

Enable richer business outcomes: Free your intranet with Web 2.0

I've been asked a number of times recently to succinctly describe the difference between using older, more traditional software models and things like Web 2.0. Besides getting tired of level setting what Web 2.0 is in a given crowd (which does seem to be getting easier however), there's a growing body of knowledge to refer to that explains how Web 2.0 seems to directly address a lot of issues with existing software models in the enterprise.

July 26, 2006 by in Social Enterprise

Web 2.0 as the Jerry Maguire of software

Web 2.0 as the Jerry Maguire of software

Ex-Microsoft uberblogger and Podtech executive Robert Scoble is starting to really feel the weight of responsibility when running a Web startup. Investors have provided cash flow to speculate on the company's prospects and now it's up to him to find a way to make it all work. Pointing to a great write-up on the challenges of Web 2.0 revenue by Ajit Joakar, Robert's mind is clearly on how he's going make it happen.

July 21, 2006 by in Enterprise Software

Consumers as producers: Disintermediation without a net

Consumers as producers: Disintermediation without a net

Most of you know that I've been tracking closely the inversion of control seemingly being ushered in en masse by the Web. That the interesting parts of the Web are increasingly contributed by its users directly, or indirectly, apparently establishing that the sheer mass of innovation is in control of the greater Web community rather than by a few centrally controlled outlets. The implications for business seems to be that control over a lot of things is moving from top-down to bottom-up, or at least heading in one particular direction instead of the other.

July 18, 2006 by in Enterprise Software

Riding the hockey stick: Scaling Web 2.0 software

Riding the hockey stick: Scaling Web 2.0 software

With all the talk last week about MySpace becoming the #1 most visited site on the Web, there's also been a lot of talk about how Web 2.0 sites like MySpace handle their sharp growth rates. Because Web 2.0 sites explicitly leverage network effects, when they hit their inflection point there can be a simply unmanageable amount of new traffic. Think the Slashdot-effect squared.

July 16, 2006 by in Social Enterprise

IT systems that get better the more people use them

IT systems that get better the more people use them

IT systems have been storing essential corporate information in databases for years and making it easy to find and access by others via software applications for years. This sometimes makes the user generated content epiphany, as best exemplified by the likes of MySpace, YouTube, and Digg, and numerous others, seem rather retro to those that build and manage enterprise IT systems. After all, "haven't we been doing this for years?", they ask.

July 12, 2006 by in Social Enterprise

Identity 1.x: Microsoft Live ID and Google Accounts

Identity 1.x: Microsoft Live ID and Google Accounts

Many digital identity and Web 2.0 watchers have been tracking Microsoft and Google's recent efforts to achieve leadership in the potentially high-stakes world of Web-based identity. The goal: To provide a single, common user credential that is trusted, secure, and widely supported across the Web and within enterprises. The advantages and disadvantages of each firms' approach highlights an area of Web 2.0 that is very much in flux and without a clear outcome...

July 6, 2006 by in Enterprise Software

Is the walled garden Web blowing apart?

Is the walled garden Web blowing apart?

My posts recently about Web 2.0 becoming a true application development platform, and one that's mostly programmed by users, generated some interesting feedback on its own. But what was more interesting was a lot of parallel discussion in the industry as others notice the same thing.

June 26, 2006 by in Social Enterprise

Blogs, wikis, and Web 2.0 as the next application platform

Blogs, wikis, and Web 2.0 as the next application platform

My previous post discussed how IBM is planning to use Web 2.0 software like wikis as a foundation upon which to build so-called situational software. These are instant applications which can be assembled just-in-time (and not created from scratch) from the rich pallette of services and feeds available on the Web and in the enterprise. They are situational because they can be created right as the situation they are needed for appears, and even thrown away when the reason for their existence goes away.

June 20, 2006 by in Social Enterprise

Is IBM making enterprise mashups respectable?

Is IBM making enterprise mashups respectable?

ZDNet blog colleague Joe McKendrick beat me to the punch earlier this week with an excellent analysis of the fascinating ramifications of IBM's recent statements at the New York PHP Conference aimed mainstreaming mashup and Web 2.0 technologies. If IBM is getting seriously involved in this, there must be something to it, and certainly Rod Smith's comments are receiving considerable attention.

June 18, 2006 by in Enterprise Software

Corporate wikis breaking out all over: MSDN Wiki

Corporate wikis breaking out all over: MSDN Wiki

ZDNet blogger Richard MacManus wrote a good post late yesterday about the significant release of eBay's new community wiki pages, likely the largest commercial wiki effort to date. But eBay is almost certainly just one of an early beachhead of corporate wiki efforts that will attempt to use wikis to create better overall customer service experiences for their users, suppliers, and partners. Not leveraging the contributions of a company's most impassioned and enthusiastic customers is starting to be seen as an significant oversight in many business circles.

June 13, 2006 by in Microsoft

Effective collaboration: Form follows function?

Effective collaboration: Form follows function?

Harvard Business School's Andrew McAfee has been doing a compelling job lately describing the use of Web 2.0-style collaboration techniques in the enterprise. He calls this Enterprise 2.0 and has been reporting a very positive response to these concepts in the famed business school's most senior executive education program.

June 10, 2006 by in Social Enterprise

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