Dion Hinchcliffe

Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises. He is currently Chief Strategy Officer at the digital business transformation firm Adjuvi. A veteran of enterprise IT, Dion has been working for two decades with leading-edge methods to bridge the widening gap between business and technology. He has extensive practical experience with enterprise technologies and he consults, advises, and writes prolifically on social business, IT, and enterprise architecture. Dion still works in the trenches with clients in the Fortune 1000, government, and Internet startup community. He is also a sought-after keynote speaker and is co-author of several books on 2.0 subjects including Web 2.0 Architectures from O'Reilly as well as the best-selling Social Business By Design from John Wiley & Sons (May, 2012.)

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Consumerization in 2012: Cloud and mobile blurs into other people's IT

Consumerization in 2012: Cloud and mobile blurs into other people's IT

We are not far from a tipping point in IT where the majority of business solutions come from workers and the lines of business via the cloud and newer mobile platforms. While this is a sea change in the way we look at software and data ownership and management, it's clearly under way. What will happen to the traditional IT department as consumerization takes place and what should organizations do to get ready?

published January 24, 2012 by

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Social business and enterprise usage: The lessons

Social business and enterprise usage: The lessons

The data keeps coming in: The sale of social business software continues to rise and is forecast to continue rising for years. But does that translate into adoption? New data shows that while adoption is slowing, it's indeed happening, with real benefits. If so, what are the most useful lessons we can take away from the early pioneers?

published December 16, 2011 by

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Ten strategies for making the "Big Leap" to next-gen mobile, social, cloud, consumerization, and big data

Ten strategies for making the "Big Leap" to next-gen mobile, social, cloud, consumerization, and big data

The "Big Five" IT trends are in the midst of making their impact felt in organizations around the world. Is this is a significant chance for IT to drive innovation and business agility at long last, or will the impact of these be the undoing of the classical era of IT? Here are some of the likely strategies that organizations will need to consider to make the "Big Leap" required to guide organizations into the 21st century with next-generation mobile, social business, cloud computing, consumerized IT, and big data.

published October 16, 2011 by

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The "Big Five" IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data

The "Big Five" IT trends of the next half decade: Mobile, social, cloud, consumerization, and big data

In today's ever more technology-centric world, the stodgy IT department isn't considered the home of innovation and business leadership. Yet that might have to change as some of the biggest advances in the history of technology make their way into the front lines of service delivery. Here's an exploration of the top five IT trends in the next half decade, including some of the latest industry data, and what the major opportunities and challenges are.

published October 2, 2011 by

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Measuring community health: Achieving balanced social media growth

Measuring community health: Achieving balanced social media growth

Creating successful online communities is still more art than science, yet techniques and frameworks are now emerging to turn social business into a real discipline. This week we take a look at a new case study that explores metrics that can measure the intrinsic health of communities instead of looking purely at size as the defining barometer.

published September 28, 2011 by

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Adopting social media in 'difficult' businesses

Adopting social media in 'difficult' businesses

Regulated industries often have a difficult time adopting social media beyond simple outbound marketing. Fortunately, engaging with the marketplace and getting into the more interesting and valuable scenarios, such as Social CRM, is getting easier as solutions and frameworks for dealing with the legal and compliance issues emerge. I examine the recent discussions from a major financial services conference and summarize potential solutions.

published September 22, 2011 by

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As customer engagement evolves, Social CRM poised for major growth

As customer engagement evolves, Social CRM poised for major growth

With the Social CRM industry expected to top $1 billion in revenue in 2012, it's growing faster that just about any other segment of social business. Yet the classic challenges of dealing with newly empowered customers but slow-evolving enterprise processes are likely to mean plenty of lost opportunity. To catch up, how can companies better re-conceive the way that they will engage with the customers?

published September 9, 2011 by

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The promise and challenges of Benioff's social enterprise vision

The promise and challenges of Benioff's social enterprise vision

Salesforce's Marc Benioff continued his now-epic stream of social business thought leadership at this week's Dreamforce 2011 in San Francisco. The messaging was certainly world class and the slew of announcements this week will address many of the shortcomings or feature gaps in its social software product line. But is a company whose roots are in sales automation and cloud-based SaaS the right firm to take organizations fully into the social world of the 21st century?

published September 1, 2011 by

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Social business holds steady gap behind consumer social media

Social business holds steady gap behind consumer social media

The global growth of social media as a mainstream trend is the subject of regular news headlines these days. Yet the assumption is that most enterprises are either taking a wait-and-see attitude or are hopelessly behind consumer trends. The surprise is that enterprises have actually been holding steady behind the consumer world as they look towards the future of their workplace.

published August 27, 2011 by

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Finding the right person within your organization

Finding the right person within your organization

Understanding who knows what inside today's modern organizations can be an exercise in frustration, especially when you're trying to get things accomplished in tight timelines. Social software that delivers insight into the community can help by making it easier to find the right person. SAP's Scott Lawley explores how, by leveraging community connections and interactions, a series of expertise dimensions can be measured, computed, and put to good use to improve collaboration.

published August 19, 2011 by

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The enterprise opportunity of Big Data: Closing the "clue gap"

The enterprise opportunity of Big Data: Closing the "clue gap"

As accumulated information has become a top-line asset in large companies, the ability to tap into it and release value from it is not growing to match in most traditional firms. Yet this information is currently growing exponentially and becoming a challenge in its own right. Enter Big Data, one of the year's most interesting technology stories. Big Data offers the promise of reaching the value that's increasingly moving outside the scope of traditional IT approaches to deal with in using innovative new technologies. Smart organizations can apply Big Data methods to solve existing business problems, implement new business models, and drive growth in innovative new ways. That is, if they can find a way to move beyond their parochial ways.

published August 15, 2011 by

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Should professional social networks make a play for the enterprise?

Should professional social networks make a play for the enterprise?

Social software has been making its way into the enterprise for a while, but usually from vendors that are experts at enterprise needs. Now it appears that professional social networks on the Internet will make an attempt at the space. What will this mean given that they already have a large percentage of your workers using their services externally today, yet little practical enterprise experience?

published August 13, 2011 by

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