Cox taking cable boxes to the next level with Plus Package: 500GB multiroom DVRs, advanced programming guide

Cox taking cable boxes to the next level with Plus Package: 500GB multiroom DVRs, advanced programming guide

Summary: Sooner or later, cable companies had to update their boxes and their archaic programming guides, right? OK, it's 2010, so we're closer to later than sooner, but Cox is making a big splash today with its announcement about its new Plus Package, which responds to the innovations coming from companies like AT&T, DirecTV, and Verizon.

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Sooner or later, cable companies had to update their boxes and their archaic programming guides, right? OK, it's 2010, so we're closer to later than sooner, but Cox is making a big splash today with its announcement about its new Plus Package, which responds to the innovations coming from companies like AT&T, DirecTV, and Verizon.

On the hardware side, Cox is rolling out 500GB DVRs that can deliver programming to multiple rooms. Specifically, a single Cox Whole Home DVR can serve different programs to three different sets simultaneously. It's also providing new HD receivers that can pick up additional high-def channels that are broadcast over the 860MHz spectrum.

But most of all, Cox is emphasizing its new UI for its programming guide, for which it turned to Frog Design (which worked on HP's TouchSmart PCs and the Roku streaming video player) for assistance. Dubbed Trio, the interface is different than the conventional grid you may be used to if you're a cable subscriber, though the three-paned approach (see below) is used by other pay-TV providers and gives more real estate to the description of the selected program. You also get the choice of other views—including the traditional grid view—as well as the ability to search content, whether on live TV, On Demand titles, or DVR recordings.

Yes, TiVo users might wonder what the big deal is when they had these features for years, but remember the glacial speed at which progress sometimes moves with cable companies. Of course, the Plus Package, which will start rolling out in the second quarter and be available to all customers by the end of 2010, is available to subscribers to its Advanced TV service "for a small monthly fee." How small would that "small" fee have to be in order for you to pony up for this new package? $5 per month? $10? $20?

Topics: Software Development, Hardware, Mobility, Networking, Telcos

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6 comments
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  • Consider the current situation with 3 receivers

    We already have 1 HD DVR and 2 HD receivers in the house that we are paying around $20 per month on top of standard fees. If the new solution costs $20 and allows us to drop the fees we currently pay by returning the existing boxes, I'd say $20 is a wash.
    Timpraetor
  • RE: Cox taking cable boxes to the next level with Plus Package: 500GB multiroom DVRs, advanced programming guide

    I currently have Cox and now FIOS is coming to my area. Cox needs to provide this upgraded service to just try and match their competition. It needs to be a no cost upgrade to keep me as a customer.
    ben@...
  • I'M TIRED OF ALL THE DAM RE-RUNS !!

    I AM ALMOST AT THE POINT OF TELLING COX GOOD BYE
    BECAUSE WHY PAY FOR DAM RERUNS ON TV THAT YOU SEE A DOZEN TIMES IN 1 OR 2 WEEKS OR MORE , NOW A DAYS ITS ALMOST CHEAPER TO GET NETFLIX DVDS
    davis287@...
  • Nice, but nothing special

    Looks like a pretty decent receiver but they are kind of behind the times. I am a subscriber and employee of DISH Network and their ViP722k receiver has been using a 500 GB hard drive for years now and the new 922 boasts 1TB hard drive and both have the ability to function with an external hard drive if that isnt enough space. I do have to give them one thing here though, that receiver operates 3 TVs where DISHs operate 2 however you could get an extra receiver through DISH and still be paying considerably less each month and have more HD channels too.
    AndrewKA1980
  • RE: Cox taking cable boxes to the next level with Plus Package: 500GB multiroom DVRs, advanced programming guide

    Cox TV frequently drops sound and the picture freezes or is pixelated because of their poor speed. The worst, however, is that their Internet Service is a fraud. They sell "high speed" Internet service then count your downloaded data and when you have downloaded what they consider to be "more than your fair share," they slow your service to a crawl (under 1Mbs, which is slower than dialup). Selling one thing and delivering another is fraud; legally and ethically.
    MarineGunner
  • nkerbaugh

    This is the worst box that cox has put out. If I was cicso I would be completely embarrasses for producing such a POS product. If I was cox I would stop sending this box out that is only going to come back.

    Picture freezes, Flashes RED then BLUE on my tv when changing channel. There goes my 2100.00 tv thank cox. I have had this box less than a month and have had to reset it aleast 7 times. Of course Cox being Cox all you will get is the run around ....You all know how it goes, 1st time you call you will get dropped after going through the auto service. You'll have to dial them right back, then the tech know nothing about the error you are getting, no one els has complained about it.... The good'ol run around from cox, same'ol same'ol.... Cicso thank for this box, you all have done a GREAT job in making cox the worst in the market.....
    The only good thing left from cox is the internet. If Dish or Direct TV would produce internet as good as cox, cox would be out the window. The only reason I am posting this review is so the rest of you will have a reviw that lets you know what a POS Ciscos new DVR is. Call Cox make them bring you an Atlantic Pacific box.
    nkerbaugh