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Gartner walks into SAS 70 SNAFU - or does it?

By | July 6, 2010, 10:15am PDT

Summary: Gartner opens up a discussion around SAS 70. It’s high time but I disagree with the author’s conclusions.

Jay Heiser, research VP at Gartner has walked into something of a SNAFU. He says:

SAS 70 is  a) not a certification, b) not a standard, and c) isn’t meant to be applied the way it is being applied now.

I had to double take on that. What part of Statement on Auditing Standard did Jay miss? But then he goes on to explain something of what he’s thinking:

To be fair, all service providers are under huge customer pressure to provide SAS 70, but instead of explaining their security, continuity, and recovery capabilities in more appropriate terms, most vendors make the unfortunate decision to exaggerate the  significance of their having undergone a SAS 70 evaluation.

Yep - SAS 70 and especially Type II has become something of a CXO’s ‘tick in the box’ item and especially when evaluating cloud solutions. But it is here where Jay sets the cat among the pigeons. I’ll take this in two pieces:

Why should a potential customer accept SAS 70 as being proof of anything? They don’t know what was evaluated, they don’t know who evaluated it, or what form the evaluation took.

My colleague Vinnie Mirchandani often says of SAS 70 that very few of the companies with which he consults bother to take the time to find out what was behind the evaluation. I’ve seen that as well. Even fewer validate what the SAS 70 certificate says. Box ticked? Move on.

Even if the evaluation did look at design and build considerations, it was almost certainly a very small part of the overall assessment, and do you really want an accounting firm evaluating security architectures and encryption implementations?

Well yes I do. Auditors have had a bad rap the last few years with corporate failures coming back to haunt what they certified in past accounts. Having recently brushed up my knowledge on SAP security and audit, I can see where there is a definite bi-partite role for both internal audit and IT that in turn can be independently tested by external auditors.

If accounting types are left out the loop then there is a potential for vulnerabilities to sneak in that might remain unchecked. Auditors are in prime position to understand how security is impacted by business rules applied to topics such as separation of duties in AP/AR/GL. These are critically important to ensuring the business behaves in an honest fashion. The failure to apply strong separation was a factor in the Satyam debacle.

You can always argue whether auditors are competent to assess the design to which Jay alludes but that’s an entirely different argument to the one he presents.

So while I applaud Jay for bringing the topic forward, I disagree with his throwaway about who does the policing.

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Dennis Howlett has been providing comment and analysis on enterprise software since 1991.

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Dennis Howlett

Dennis Howlett is committed to maintaining the independent and opinionated stance that his writings are well known for and does not enter into contracts that would limit his freedom of expression in any way. However it is important in the interests of full disclosure to inform readers of those relationships so they can form their own judgment. This page therefore lists all Dennis Howlett’s current business relationships.

Dennis’s consulting arrangements occasionally bring him into direct or indirect business relationships with some of the companies about which he writes, and/or their competitors. Where such a relationship exists, it is disclosed at the end of any article that references the company concerned.

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Except as mentioned above, Dennis has no other investments in any tech industry participants. This page last updated 23rd February, 2010.

Biography

Dennis Howlett

Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries.

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