Do we leave our manners outside of social media?

Summary: Exactly how kind -- or troll-like -- do we become on social media networks?

How do people behave on social media sites?

In the main, it seems, we're not too bad.

Perhaps it's because online comments can become a catalyst for a mob mentality and are often set in stone digitally -- rather than being lost and forgotten if it's verbal -- every small action can seem worse online.

Either that, or such transparent and blatant abuse we can find on social networks means we remember it more often -- with evidence suggesting many will act in a fashion that wouldn't be tolerated in the physical world under the cloak of 'anonymity'.

According to a recent study conducted by Pew and interpreted by Salesforce Rypple in the infographic below, only one in five teenagers and one in twenty adults said that people were "mostly unkind" on social networking sites such as Facebook and Twitter.

69 and 85 percent stated that people were "mostly kind" respectively, and some even use the networks in order to promote their self-esteem. Over half of children and adults attribute social media as a means to better their self-confidence,

However, as we may expect, networks that teenagers tend to frequent are often a base for negative behaviour. When teenagers become involved in these situations online, the consequences physically were said to be:

  • 25 percent later got into trouble at work or school;
  • 22 percent became involved in a physical fight;
  • 13 percent said that social networking caused issues with their family;
  • 8 percent had a face-to-face argument;
  • For 6 percent, sites such as Twitter and Facebook ended a friendship.

22 percent becoming physically as well as emotionally involved seems a bit high. However, with hormones ranging and the minefield of social politics found at school, it is not unreasonable to assume when social media 'bullying' reaches a certain stage, it won't spill out into the playground.

For more information, view the infographic below:

Infographic provided by: Salesforce Rypple

Topics: Social Enterprise, Enterprise Software

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3 comments
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  • People don't change just because they're online

    Nice people are still nice and jerks are still jerks. The only difference is a jerk pretending to be a nice person to your face is more likely to show his true colors on the internet. It's why I wouldn't change a thing, even with the rampant amount of trolling and ill will.
    Aerowind
  • Media are meant to be used...

    And so people are given a voice, and a means of expression. And the error of other peoples' ways is pointed out, or alternative views are put into the ring.
    But no, manners aren't usually (and need not be) thrown out...
    peter_erskine@...
  • Check out political and news sites

    Much of the US is suffering severe drought and too many web news articles get instant flame wars between this is the wrath of God for our immoral behavior vs. you're a #$%#@ for believing in God and this is proof of global warning vs. we've seen this before.

    Articles on illegal immigration get instant flame wars between unconditionally welcoming all illegals with open arms vs. believing it's logistically possible to round up and deport ten million illegals.

    Etc.

    The farther their extreme ideology takes them from reality the worse their grammar and spelling and the more profanity and personal attacks they use.
    AES2