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Generation Y: Buck up, work harder; you're letting the side down

By | July 11, 2011, 4:00am PDT

Summary: It’s not every day I sit down, start writing, and rage about the generation I do my best to represent on a vast scale. Today was that day.

I spend my days — on the most part, at least — defending the Generation Y. An entire demographic aged roughly 18 to 30; I spend my time writing about them, discussing how they think, what they do and why they do it.

Constantly, I am faced with attitudes from a polarised generation — a good portion of which are apathetic towards work, focused entirely on money and rewards, and then another which frankly whinge when it doesn’t go their way.

It isn’t a vast majority. It is a small minority who whinge, moan, bitch, and generally get cranky at their colleagues, friends and family because “something isn’t going my way”.

Well, wake up. You’re letting the side down.

The very fact of the matter, as I have found time and time again, is that for the younger generation who seem to struggle in work and employment, is not down to whether they have learned enough.

It is, however, because they do not care. They do not work hard enough and they expect things to simply be provided on a plate for them.

It’s truly and utterly exhausting. This small segment of this hedonistic and equally naive group of youngsters brings down the reputation that the rest of the Generation Y is desperately trying to maintain.

The Generation Y is already on a losing battle with their older counterparts. They fight to have their voices heard amongst the “old boys club”, they struggle to be taken seriously amongst their more traditional colleagues, and are already at a disadvantage with the lack of career opportunities — more rather it’s a ‘temporary job market’ for a temporary employee.

Let me give you an example.

Someone I know recently started a new job. They have been — frankly, moaning — about their job, as though it is the hardest thing in the world.

They have been given an opportunity like you wouldn’t believe. It’s a fantastic job for which many of my generation would seek to gain. Their salary is great, their office hours are minimal, they can work from home and their colleagues are relaxed.

But it’s a job where salary comes from commission.

Commission can be a difficult one, but it does not automatically negate a decent salary. Sometimes it takes a rocky start to find one’s best footing.

This employee, however, does not want to wait. They want results now and they do not want to wait for it.

No — it doesn’t work like that. You have been given a brilliant job for which so many generational colleagues of yours would kill to have. Yet, you want to throw the towel in the ring by ditching it for something else — because you are impatient and don’t want to wait for results?

Typical Generation Y behaviour, you may think? Not quite.

It is this segment of Generation Y society which lets down the other group. Stereotypes come from somewhere — and they stick with us until something amazing comes along which proves it entirely otherwise.

There is a simple solution. Buck up, work harder; because you are single-handedly letting the side down, and drawing the stereotype further into sticking reality.

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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Missing the point
generationyworking 19th May
The post seems to really miss the point. This is not Generation Y this is the type of individual who is been hired. You're only as good as the people you hire and if you tend to hire lazy individuals it doesn't matter what generation the fall into.

I'm a 'Generation Y' child and so are a number of my work colleagues and we are some of the most successful and hard working guys/girls within the business.

The post is obviously written to stir some controversy. It's worked. There's individuals in every single generation who are lazy and let the side down. You only have to tune into Jeremy Kyle everyday to see a bunch of them.

Take time on recruitment. It's worth it.
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Finding hard working people is one of those rare problems which can be solved by throwing money at it. If people aren't working hard, it's because the incentives are lacking.
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Really?
Economister 11th Jul
@HollywoodDog

So money is the main motivator?

Even for a generation which probably never wanted for much? Even when it has been established that money is in fact NOT the main motivating factor for people's behavior?

Finding hard working people starts with how you raise them as children - how you instill values in them and how you inspire them to pursue their passions and dreams.

People work hard when the work is fulfilling and meet needs far beyond monetary compensation. They work hard when the work itself is intrinsically rewarding.

I hope you do not have any children. If you do, my guess is that you bribe them to do the things you want them to do instead of instilling a sense of pride and responsibility in them.
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@Economister ... When you have a company that does anything that offers above market salaries, the cream of the crop will try to get those jobs. That means you cna pick and choose who you want. You can set aside the community college resumes and take the Harvards and Yales. Big name colleges are not a guarantee of course, but with such highly sought after places you can set your performance bar very high, and there will be somebody who is hard working and willing to do what it takes to meet it.

High wage, high status jobs attract hard workers. How many people are clamoring to be policemen in Sandusky Ohio? (few) How many are clamoring to be professional film and television actors in Los Angeles? (lots)
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I agree with you 100% here, Economister!
William Pharaoh Updated - 11th Jul
@Economister
(Heck hasn't frozen over yet, but they may be digging out the A/C units wink )

Many of us "worked our way through college", as have some of the younger generation, and these are the ones I see putting in the extra effort to succeed, though at the same time there are those that had their parents pay that are hard workers too, and those are the ones I suspect had a good work ethic instilled in them.

Others I see just don't want to work, believing that they should be paid alot of money just for showing up at work, like their being there is a privilege for the company.

Money is a factor, but for your first job it shouldn't be the main reason - experience and reputaion should be built at this point while they're still living at home with the folks.

That will get them more money later on when they'll need it out on their own.
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Why not?
Economister 11th Jul
@HollywoodDog

So you would rather be a police officer in a zero crime rate neighborhood where you could sit on your fat a$$ and eat donuts? That would get very boring very quickly, regardless of compensation.

Maybe some enlightened and motivated law enforcement officer would consider it a challenge to go to Sandusky. Maybe there are identifiable reasons why the crime rate is higher and maybe the rate can be brought down by doing things beyond driving around in your patrol car reacting to crimes after the fact. Maybe that would be challenging to some individuals and highly rewarding if they were successful.

I just happened to catch a program on TV about very old people still being very active. One guy well into his 90s still drove a cab because he loved his job. I guess you have trouble identifying with or understanding that.
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@Economister ... the guy whose ambition is to sit around warming a chair collecting a paycheck, or a guy who is ambitious of raising his station in life? You get the latter with superior rewards.
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again?
sportmac 11th Jul
@Economister
oh dear. here we go again.
do you have some statistics on these declarations of yours? do you have a study that shows how children are raised is reflected in their work habits?
do you have some facts that correlate hard work with fullfillment? how about that part about monetary compensation? anything at all?

you close by hoping the guy has no children. then draw a conclusion based on what exactly?
do you even understand what kind of an argument that is and why it fails?
you really really need to go down to the local college and take that logic course.

i'm here for you. we're all here to help each other no?
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I pity ...
Economister 11th Jul
@sportmac

those who have to deal with you in person. I think the "links" supporting that observation are most of your posts here, but even that simple fact is beyond your comprehension.

Good luck with your life.
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and what fact might that be?
sportmac 11th Jul
@Economister
really dear fellow, personally attacking someone is not civilized discourse. and, as mentioneed before, it is the lowest form of debate.

i'm simply looking for some proof to your claims. i'm willing to learn. i'd like to know where you found this data.
any chance at all you can not worry yourself about my life or anyone else's here and simply stick to a reasoned debate based on some academic research?
@Economister + a really big number!!
Why people don't get this fact is beyond me.

You get out what you put in...the end
@HollywoodDog

This is and isn't true. You are going to get people who expect to be paid well and do nothing for it. The problem with this generation (my generation) is exactly that. We have a hard time, (or we just don't care) discerning between what is pay we deserve and pay we think we're entitled to.
Not to get between Sportmac and and Economister about how to debate, but I do have some support for the claims that money is not the only incentive that motivates people. Page 16 of this study pays two groups of people the exact same diminishing (from $2.00 all the way to 2 cents) rate for assembling 40-piece Lego Bionicles. The first group was given a new bionicle each time, the second group would watch the bionicle they just assembled be taken apart and handed back to them. The first group built 221 units, the second group built 144. The only difference was "meaning" Even for equal (diminishing) pay the second group gave up sooner because they were seeing their work being taken apart in front of them.

Not supporting his claims about who should or shouldn't have kids, but I do agree that people are motivated by more than just money.

Here is the link:
http://www.mm.uni-frankfurt.de/fileadmin/user_upload/Allgemein/Frankfurt__Slides__Benabou.pdf
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Thanks
Economister 11th Jul
@mcfortman@...

I think I have gotten under sportmac's skin a couple of times and he is trying his best to get under mine; so far with little success. He has no reason to argue with you, but he is doing his best to drag me into his morass. I find it amusing and poke him once in a while. happy
delete
@HollywoodDog

Not saying your generation Y, but that is a generation Y replay. You get (or you should only get) your incentives after you have proven yourself to be a hard worker. Being 'proven' maybe years of hard work. Generation Y typically doesn't have the patience for that.
entitlement and pitched a fit when the UK dared suggest he pay his own way.

Physician, heal thyself.
@fr_gough Not quite.
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Mr. Simpleton?
Economister 11th Jul
@fr_gough

I think the subject of higher education is just a tad more complicated than that. Who pays and who benefits under what circumstances deserve a bit more thought perhaps?
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Education should be an entitlement
HollywoodDog 11th Jul
@fr_gough ... the way the UK was doing it was right, and the way the US does it is wrong. A class system becomes a caste system when the ability to succeed in life is passed down as hereditary wealth.

If I'd been in the UK, I'd have been protesting too.
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How is that, HollywoodDog?
William Pharaoh 11th Jul
@HollywoodDog

Please enlighten us to the differences.
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@fr_gough
@fr_gouge

To be fair, the UK government has subsidised higher education for close to half a century. It's a bit hypocritical for those who benefited from free or cheap university education to tell the younger generation to pay for themselves.

I still don't understand where this Gen Y v the rest comes from. In all the places I've worked, the Gen Y portion of the workforce has been no different from the rest, and there hasn't been any antagonism between them.
You act like every other generation doesn't/didn't have a worthless subsection as well. If your employee is lazy and shows up to work just to slack off, then fire him and hire a new guy. Especially in this economy. Like you said about your friend: there's plenty of people that would kill for his job...so get rid of him and hire one of them. It's not like there's not a shortage of people.
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I don't know the work rules in UK
HollywoodDog 11th Jul
@Aerowind ... in Germany and France you can't just let somebody go. Once you hire somebody you're obliged to keep them on unless they do some serious firing offense.
@HollywoodDog

Typically there's a six month probation period at the beginning of the contract to suss out whether you want them working for you or not, and this can be extended if the employer wants to.
@HollywoodDog

In the US that doesn't have to be the case, but really, unless a Union is involved the worker can get canned if they aren't up to snuff
In the U.S., we had a guy get fired almost a year after starting. He was given assistance and attention, but never came up to speed and efficiency (or accuracy). Note that he was not in Gen Y.

My point is the timing. Before working for us, he was on unemployment (generally a gov't program that pays people that lost their jobs, partially with funds taken from the employer - forgive a lack of details as I'm personally unfamiliar). The guy's former employer was paying his unemployment.

If we had fired him after working for us for one year, we would be paying his unemployment. However, since we let him go before that year was up, then the former company once again pays his unemployment.

Bottom line: KBot is right. In the US, excepting Unions, you can lose your job just about anytime.

Personal/Political comment: As a Democrat, I do not understand nor agree with some entitlement programs. Subsidies can be good for the society, but they always turn nasty when it becomes an entitlement. (That's the power of language and how you label the topic - semantics or spin, take your pick.) Unemployment is one of these, in my opinion. By no means does this mean that I think they should all go. Politics aren't typically as absolute as punditry shows us in the media.

That said, most Social Security beneficiaries ARE entitled to their payments, because they've contributed to it their whole working life. Facetiously, I can't wait to see Gen Y's reaction when SS crashes or becomes obsolete. Oh, how indignant that will be. I'm in Gen X, and I expect about the same. I'll pay for boomers, but don't expect it to provide a livable value by the time I retire.

So far off topic, sorry.
As a Gen Y-er, I can honestly say the work ethic of my generation flat out SUCKS. I grew up in a rural community where working hard was just what you did, there was no questioning it. I thank my stars for that, because I am constantly praised for my work and efficiency in the work place.

I have personally found the only time I begin complaining about a job, is when it starts to become mundane and no longer pushes my limits and offers me challenges. In short, I hate jobs where I DON'T have to work at them!
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I noticed.....
Economister 11th Jul
@bc3tech

you did not mention compensation at all. My guess is that you would choose a challenging, but slightly lower paying job over a boring but higher paying one.

There is nothing like looking forward to going to work when you get up in the morning. A big paycheck alone will not give you that feeling.
@Economister I totally agree. The reason I do this job? Not for the paycheque -- I do it because I love finding stories, writing things up, researching, understanding, expanding my knowledge, and engaging with people who comment who often know more than me! happy
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I see the problem now
HollywoodDog 11th Jul
@Economister the question isn't why you should choose one *line of work* over another. The question is how you get people to work hard in any particular job.

Any job which offers glamor, travel, meeting important personages and other exciting and rewarding benefits is going to be done by people who are motivated by those things, not the paycheck.

But if you take a job which offers none of those things: stockbroker or programmer or financial analyst or accountant - jobs which suck, and which you have to be motivated for - then offering big financial rewards can get you hard workers while low pay will not.
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"Suck" is in the eyes of the beholder or "doer".
Economister Updated - 11th Jul
@Economister

You are looking at the world from a very narrow perspective. See my "old cab driver" example elsewhere. You would put "cab driver" in the "suck" category. He loved his job.

One of the biggest challenges in life is to find something that you love to do and can make a living at. That may be difficult for a lot of people, but at least you should try to find something you at least do not mind doing. If your job "sucks" and you have to be paid a lot to do it, more money will not make it much better for very long.

You will be spending 40-45 years in the work force. That is a LONG time hating to go to work and to be miserable, no matter what the compensation may be.

Encourage your children to be curious and inquisitive, and to try lots of different activities as well as subjects in school, even if it costs them a year or so. With any luck at all, they will find something they can be good at and at least do not mind doing while making a living. It will make a world of difference in the quality of their lives.

Edit: My wife grew up in a country where as a child she had to go down to the river to wash clothes on the rocks. She still occasionally marvels at her ability to go to the laundry room and just put them in the washing machine, then the dryer.

"Sucks" to a significant degree depends on your expectations. Maybe generation Y has had it too easy and their expectations are unrealistic. If you expect to always have things handed to you and be entertained, then real life will suck. That may be the beginning of a decline, temporary or otherwise, in those societies afflicted.
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@Economister ... but there are a very limited number of jobs which are inherently fun and exciting. The more rewarding a job is for those reasons, the harder it's going to be to get it.
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@HollywoodDog

a multifaceted and very individual thing. See my "old cab driver" example again. You seem to have trouble getting past your personal perspective, which is understandable and very common. That is how we all see the world, through our own mindsets and experiences.

While there are jobs that may generally be regarded as less enjoyable, such as perhaps pumping out septic tanks or sewers, even in those cases it may be possible to find relative enjoyment, say if you are not particularly offended by the material you work with and you really enjoy the company of your coworkers. If that is where you make a decent living and enjoy it for the most part, consider yourself fairly lucky.

The ultimate objective in life is happiness. A miserable job just does not contribute to that objective at all, regardless of compensation.
As a member of the lazy subsection, I can categorically state that I am not going to work harder. I will do the bare minimum required to keep my boss satisified with my performance and no more, life is far, far too short for me to want to waste it on having "a career".
So basically you've described Democrats . . . why work when you can be entitled to everything?

And considering how big social security is, I'd say it's not just generation Y that wants to stop working.
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Harsh, but ...
Economister 11th Jul
@CobraA1

there is some truth there. happy
@CobraA1 yea! 200$ U.S. a week is big bucks , An no one on social security in the red states especially Ohio wink
Now I will be the first to say that I have been lazy and at times I have felt entitled. I will also say that while every generation has its dissedents, I think our generation is the worse. This is most likely due to the relitive good fortune we have had before the economy tanked. We assumed it would be easy to find a job, and then everyone was laid off. As a Generation Yer, I am in a unique position to critique us as I have seen both ends of the spectrum. I did not have a single student loan. Either I had scholarships, grants, or my parents footed the bill. And you know what that means for me? That I better have busted my @$$ in school and fought for a good job after all the help I got going to college, but I know people who go to school just to screw off and don't care that their parents are putting a ton of money down for them to get an education they are throwing away by getting drunk and partying all the time. My position on this is simple, if the employer doesn't think their emplyyee is up to snuff fire them. The market is ripe with people dieing for jobs right now so their is plenty of competition.
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Solution: repeal the 16th.
techboy_z 11th Jul
A big part of the problem is that the differential between those who put in the extra effort and those who do not, is weaned away by the government. Our Founders would never have tolerated confiscatory taxation...for them, it was a matter of property rights. It should be for us, too. But additionally, the income tax tanks the incentive to work harder and get ahead, because you can no longer get ahead moderately. You either put in extra effort for negligible, if any, headway...or you make it big, which is far fewer folks.

Time to let those who would earn it, keep it!!!
deleted
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Ants and Grasshoppers
sboverie 11th Jul
Every generation has its share of people who work hard and others who hardly work. It is not a special characteristic of Gen Y to want things handed to them.

Then again, it is more related to motivation. Those who have strong goals can work hard to achieve those goals; those without goals don't have to work at all. As Economister pointed out, throwing more money at someone unmotivated doesn't work for people who see work as a four letter word.
Waves iGeneration
Zack Whittaker I'm just glad to see someone other then me knows what demographic Gen Y is . 18 to 30 . I have a couple of the lazy bums myself. i wrote a small rap for them.Rap: Like a fly on the wall you sit picking your boogers an playing with your balls , no one is going to call because you posted something epic on your facebook wall fool , gen Y didn't get any pie Now you live at home , you have no throne as your misseriable life drags on an on laughs. P.S. they don't give SS to just anyone you have to work 30 years first :P
The problem stems from entitlement and that they grew up to learn that mentality. I don't think it's just gen Y though. It's any gen younger than baby boomers, mine included (gen X). People have been growing up with the pathetic notion of entitlement and unfortunately I encounter a much higher percentage of people than the article states.
I don't want to depress anyone but it's not just Generation Y. There are people of all generations who don't want to work and think that they should be paid just because they exist.

This could have something to do with the national debt. happy
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Missing the point
generationyworking 19th May
The post seems to really miss the point. This is not Generation Y this is the type of individual who is been hired. You're only as good as the people you hire and if you tend to hire lazy individuals it doesn't matter what generation the fall into.

I'm a 'Generation Y' child and so are a number of my work colleagues and we are some of the most successful and hard working guys/girls within the business.

The post is obviously written to stir some controversy. It's worked. There's individuals in every single generation who are lazy and let the side down. You only have to tune into Jeremy Kyle everyday to see a bunch of them.

Take time on recruitment. It's worth it.

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