India insists upon BlackBerry corporate email spying capability

By | January 31, 2011, 7:03am PST

Summary: The Indian government is insisting that it must be able to intercept corporate email messages, something which Research in Motion says it cannot provide. The stand-off continues.

The Indian government, only weeks after reaching an agreement with BlackBerry maker Research in Motion, now insists on intercepting corporate communications along with the BlackBerry Messenger service.

Speaking to the Wall Street Journal, the home minister Palaniappan Chidambaram, said, “We will insist they give us a solution for [the] enterprise service too”.

India cites its reasons to intercept BlackBerrys secure communication systems to combat terrorism, a problem it continues to suffer from with tensions with its neighbours Pakistan and the southern Arabian peninsula.

Research in Motion continues to state that it cannot provide a solution to intercept corporate emails, as the keys to its encryption is held by the entity which owns the server, outside of Research in Motion’s reach.

The company states that it does not possess a ‘master key’ which would allow unrestricted interceptions into corporate email accounts.

The very ethos of the BlackBerry community is that corporate emails cannot be intercepted. This led to an uprising in BlackBerry Messenger users in countries with tight controls on freedom of speech, in a bid to circumvent restrictions.

India is a powerful technology market, one that is important to Research in Motion. With over 700 million phone users, no telecommunications company can afford to lose the Indian market.

On the other hand, phone manufacturers need to balance the needs of their markets’ government versus the security and privacy of its customers. I cannot see Research in Motion breaking its core value of secure communications any time soon, even if it does mean losing the Indian market.

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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RE: India insists upon BlackBerry corporate email spying capability
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
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Bye India
Hasam1991 31st Jan 2011
Imagine a world without India... those 45 people we need to hire for our project would be hired here in the US...
@Hasam1991
The companies will have the option of hiring similar talent in Vietnam, China, South Africa, Brazil or Russia. And then there is Australia and several other countries in EU. In the world of multi-nationals, let it be head quartered in India, US, UK or elsewhere - their interests transcends borders. All of them want to derisk their existence beyond the existence of any single state or country. And that is "the right."

IMHO, Business, Politics and Religion should be kept separate. Each has its own place. But one should not dictate the actions of the other, though they should have a common foundation on morality, ethical behavior and humanity.
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Not the same thing ...
Rick_R 31st Jan 2011
@tx2010

"The companies will have the option of hiring similar talent in Vietnam, China, South Africa, Brazil or Russia."

One huge difference--in most of those countries the people aren't native speakers of English. South African universities are nowhere near the level of EU or U.S. Although Australians speak English, the country just isn't a hotbed of computer and engineering talent--just like Canada.
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On the other hand Rick
kaninelupus 1st Feb 2011
@tx2010

At least you can place more trust in the integrity of us Australian workers, even if we aren't a hotbed of computer and engineering talent. Here in Australia, most University qualifications from India are formally unacknowledged due to the inherent corruption endemic to said nation... but hey - it's your information... you gamble!
@Rick_R English is a first language to only about 230,000 Indians. It's a second language to 230,000,000 Indians, but as anybody who ever got a help desk in India knows, there's a wide variation in English speaking ability.
@tx2010

IMHO, Business, Politics and Religion should be kept separate. I agree with that too!

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Well, on the other hand...
SonofaSailor 31st Jan 2011
@Hasam1991

Companies like Coke, Mcdonalds, UPS, etc., pretty much any global company looking to have postive growth over the next 10 years...They want/need India around. China, too. Because for the next decade or two, that's where the % increase for product demand will be.

Without those two countries, the afore mentioned companies will see only stagnant demand for their product offering over the next 10-15 years, unless S. America comes around.

Which affects our blue chips, and sends our Dow below 10k again.

At which point, those 45 jobs won't be available anyways.
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So?
james347 31st Jan 2011
All countries spy and snoop in on email/phone/web, why just pick on India.
@james347
It's one thing for a government to intercept and decrypt communications- an entirely different matter for a company entrusted with security to provide the means to do so.
@davesully

And, we should note, that it is not ok to decrypt and spy just because you are the government! You must also first have valid cause and obtain court authority (warrant, etc.) to do so. At least, that is the methodology that exists where the inherent rights of the citizens are respected. The government exists to serve us, and at OUR whim...not vice versa! When the government fails to understand its role and relationship to the people...the people have the right to "alter or abolish".
@james347 - the same reason most businesses offshore to India, despite all countries having "talent".
It is the blatent demand that is the outrage. US, Russia, China... employ a different tactic. The US cracks the code and then Russia and China spy on the US until they have it.
@dbisse@... or crack it themselves.

Given that Chinese super computers are catching up the US, I would not put it past them to being to crack it themselves.
Though it does make me wonder about Android and iPhones enterprise email. They are probably already cracked.
@dbisse@...
Android and iPhone Enterprise security relies mainly on the power of the Exchange backbone. Blackberry adds an additional layer (with MUCH higher granularity) with the BES. It's why Blackberry still holds on to so much of the enterprise market- Android and iOS don't compare to the level of security that RIM brings to the game.
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Imaging India without Blackberry
tx2010 Updated - 31st Jan 2011
One less thing to flaunt for corp execs
Yes. We'd miss BES, but Nokia isn't too bad...
Hopefully Nokia will make full use of this opp to increase their marketshare and make E series a convincing/viable alternative to Blackberry.

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RE: India insists upon BlackBerry corporate email spying capability
abhisheksrivastava3@... Updated - 31st Jan 2011
Just one thing is missing in above discussion ..
Its an open secret that all such companies in questions already have such "info sharing / intercepting " arrangement with Govt of Developed nations . So is their security more IMP than that of poor countries like ours .
After all, we all have 5.5 litres of blood happy
And lets not mix this issue with that of Outsourcing .

~Abhi
If you are offended by the Govt of India demanding access to email and other electronic messages, first, all corporations legally spy on their employees; it is their equipment and they are paying the bills. Second, lookup "project carnivore" in wikipedia and read about how the US has been doing this for at leaswt about 15 years. If you still want to object to the Government of India wanting this capability, you probably object to India being a nuclear power as well. So sorry, the world today is not the world in which we grew up.
@K V Devan
The difference is, RIM didn't spoonfeed any information to the US Government to facilitate the government's ability to spy on Blackberry users. The US Government, if it wants to do those things, has to figure out how the decryption will work all on its own.

RIM isn't compelled to deliberately compromise its customers' confidence in the USA by assisting the US government in the US government's illicit acts of privacy invasion. And RIM shouldn't be compelled to do so in India either.
@lfmorrison

Well, your logic seems a little crooked one. So you have no objection as long as a Government does this on it's own but it should not get it from RIM. So for you Government spying is not a big concern but forcing RIM is.

Secondly, nobody is compelling RIM to compromise. They always have a option to say no to the Indian Government. You are assuming that RIM which is a stock market listed company and evaluates itself more on the Quarterly Profits and Stock Price Charts than ethics and morals is the victim here. I would be keenly watching for RIM to announce for RIM to pull out of India because of unethical demands of the Indian Government.

The only victim here is the Indian customer and let him hold the Indian Government accountable if there intentions of spying is that bad. It's not like China where the Government actions cannot be taken to the task by the citizens.
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Good on you Devan. India is the superpower the United States changed its constitution for. Consequently, if the americans think their Government is so great, and greater than the American Companies, a majority of the corporations would bend to India, and China, in the future. The world has changed and power is starting to shift toward the Asian Paper Tiger. In time, people will remember that power is like the Buddhist wheel and turns around for everyone. Countries that were the underdogs just 2 or 3 decades ago are now the leaders. That is life!!!
Hello,
you are still in 19th century. One rule for the developed world and one for the other!. You have been opened to most of the developed world and then why the fuss!. If you don't want to do it, do you think "India" minds. HAHAHAH. Time has changed, either we get better from others or we develop our own or we do like governments in US and China. We would like to be honest but you are not. Do you? Isn't it hard to learn the realities of life. Open the access to the government or else ready to phase the consequence dear. Your toy is no longer going to hold the market. Understand.
0 Votes
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Karanthss@gmail.com
SS Karanth 31st Jan 2011
Hello,
If you don't open, you are going to learn the hard way dear. No longer your toy will hold the market. We will come up with a solution and you will regret it.
Fancy message being reported for Spam - ONLY because I tried on 3 occasions to correct a spelling error of the word "majority" which was appearing as "mojority"???? Or did the truth hurt someone when an Indian talks proudly of India. Censorship by whom???
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