Moving house: diary of a dial-up user (part 3)

Moving house: diary of a dial-up user (part 3)

Summary: I'm continuing my diary of the troubles I'm having with getting broadband into my new house. I never thought it would be this difficult, but indeed these posts prove it really can be.

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I'm continuing my diary of the troubles I'm having with getting broadband into my new house. I never thought it would be this difficult, but indeed these posts prove it really can be.

Monday 14th July 2008 - Today The morning post came with something for the previous tenants and nothing for me. No proof of residence from the landlord but luckily no bills to pay. I've really moved up in the world; breathing a sigh of relief when there's no post because it means you don't have to part with your preciously earned money.

The guy who used to moved out a couple of weeks ago came round a bit later to pick up his post that hadn't redirected yet. I thought it was about time to implement Operation "Mean Bastard".

Let me run this by you first, more of a justification to make me feel less bad about it. He'd already been snappy with me over the phone without realizing I'm a stocky lad who was a good handful of inches taller than him. I can be intimidating with my height, build and certain career activities, and it worries me because I'm genuinely a nice chap. However, he's been screwing me around for the last month and essentially causing this whole bloody mess.

I opened the door, and with a presumptuous step, moved his foot to the bottom ledge of the door, about to step into the house. I put my foot on top of his and glared him in the eye. He looked a little stunned.

"You need to ring up BT and Tiscali, your ISP, right? And you need to cancel your accounts so I can get my own phone line and broadband setup in my house. Until then, you don't get your post. I'll look forward to you bringing me some good news in the following days."

He'd cowered back slightly so I shut the door. With the semi-opaque glass in the door, I saw his long, greasy haired silhouette in the window pane just standing there for a few seconds, before my news sunk in and he slumped off.

I'm not proud of that, but there comes a point where you can't handle people screwing you around any more. Victory.

Read previous Moving house diaries:

Moving house: diary of a dial-up user (part 2) Moving house: diary of a dial-up user (part 1)

Topics: Telcos, Broadband, Networking

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  • Moving house: diary of a dial-up user (part 3)

    I don't know about the UK but refusing to give someone their mail in the US is actually a fairly serious offense. I think you had some good reasons to do what you did but here all it would take is for the person to go to the police and you'd be handing over his mail pretty quick.
    gmclean
    • Actually, not quite....

      You're not required to "hand over" anything to anyone who's not a US Postal Service employee. How are you to know who this person is or isn't? They could be coming by to steal someone's mail. All that's required is for you to write "moved" and drop it in a mailbox. (And anyone who has moved knows that it'll probably take at least a week before it gets to the new address, so you'd better hope it's not a check that you need really soon.) Local police have no jurisdiction to intervene in something like that, especially without a warrant. So, if they come a knockin', you can just say you already dropped it in a mailbox, even if you haven't. THEN, when they leave, I'd suggest you DO go drop it in a mailbox.
      MGP2
      • re: Actually, not quite....

        Yes, I think what you said is probably correct and I should add they tend to really get upset if you open someone elses mail as opposed to holding for a while.
        gmclean
        • Then again...

          You could always just shred the mail, then it's like it never showed up. It's the previous tenants fault for not having his mail forwarded. not yours.
          endermc12
  • RE: Moving house: diary of a dial-up user (part 3)

    ok
    i work in tech support
    and i bet you that were you call to get hock up is outsource.

    first of all beening mean to the person on the phone does not help

    and what you need to do i asked to speak to someone that worked for the companies.

    and do not give up the hardes people that i find to help and the ones that are logical and are nice to the point and calm.

    and if they they skill will not help you call back right after they let you go but still be calm and keep asking to some one that works for the isp.
    if they say that some one will call you back asked for when and if they to not call you back do this over and over until you speak to some one at the companies and do not forget be nice and calm and ask for a case # and have all your paper work and asked the agent to reread the case Note before you leave them so the person you talked to works for the companies.

    good luck
    jean_guy_bureau@...
  • UK law

    I've checked this out with my lawyer just to be sure. Whilst the post is in my property, the physical object belongs to me, whereas the contents inside are reserved to the person on the front; essentially someone else's property within my property.

    I can hold onto it with "little" chance of recrimination, but once I open it, that's [i]seriously[/i] against the law.

    I know what I'm doing. This way I've got some leverage over him.
    zwhittaker
  • Do what ever you have to do...

    From my experience at my employment, I find people can get really crabby if they lose their internet access.
    Mac Hosehead
  • This'll work like a charm :-)

    ... go into the Canturbury T-mobile store (I checked already) and say:

    "Hi guys I'm Zac W. - you've seen my blog of course on the ZDNET site - gotta problem with my broadband." Explain problem, highlighting how all other suppliers are the pits. "Does T-Mobile have anything I can use TODAY?". T suggests pay-as-you-go mobile broadband ... gives the almighty Z a good deal for, you know, a mention in dispatches.

    "Is this the special offer service contract or do you just want my autograph?"

    Leave after the manager has activated your account. Write blog.
    jacksonjohn
    • RE: This'll work like a charm :-)

      OK, besides being incredibly creepy that you rang my local T-Mobile store and pretended to be me (please, get therapy, or at least a job)...

      ... not a bad idea. I'll go in tomorrow.
      zwhittaker
      • Chill and charm

        "OK, besides being incredibly creepy that you rang my local T-Mobile store and pretended to be me"

        Not so creepy: I simply typed 'T-mobile Canterbury" on t'Internet and it said "yes we have a store at ...". All virtual. Chill Z.

        "(please, get therapy, or at least a job)... "
        I'm cool.
        Had a job in IT for 25 years. Loved it. Retired now.

        Got my fingers crossed for you that this works.
        Remember, turn off 'mean bar steward' and pump up the volume on 'charming, soon to be famous blogger: do you want to be the store manager who got your company some free exposure on a global publisher's web site, or what?"
        jacksonjohn