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Why don't we want to pay our teachers more?

In March 2007, I got the opportunity to visit the Indian Institute of Technology in Mumbai. It was interesting to visit the alma mater of thousands of successful engineers and Silicon Valley entrepreneurs.

September 8, 2009 by


The lowdown on India's Web 2.0 generation

India's demographics (50 percent of India's population is below the age of 25 years) has been perceived as both a boon and a bane. During this decade, however, we have repeatedly heard the phrase "India's demographic advantage".

August 18, 2009 by


If not IT, what is India's next growth engine?

When you are used to double-digit growth rates (ranging from 13 to 50 percent per annum), a growth forecast of 4 to 7 percent definitely comes as a surprise. At Chennai today, Nasscom (the trade body of Indian IT-BPO industry) announced that the industry is estimated to grow by 4 to 7 percent in the current financial year (2009-10).

July 29, 2009 by

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Should India now look forward to unique ID cards?

In his book Imagining India: Ideas for the New Century, Nandan Nilekani, co-founder of Infosys, talks about how the future of India depends not just on simple economic growth, but also on reforms and innovations in all sectors of public life.Today, he has the rank equivalent to that of an Indian Cabinet Minister to put many innovative ideas to practice.

June 26, 2009 by


When customer care doesn't seem to care

Do companies that wash their hands of several functions--especially "customer care"--by handing over contracts to business process outsourcing (BPO) outfits really "care" about their customers?More importantly, even after nearly a decade of having them around, most call centers remain centers of inefficiencies.

June 9, 2009 by


Look what sentiments can do to an economy!

Sentiments undoubtedly play an important role in an economy. In recent times, we have seen how sentiments can swing consumer and investor behavior, thereby affecting the economy in some manner or the other.

June 2, 2009 by


How long will our politicians shy away from technology?

It is election time here in India, and there is not a dull moment on TV-–shoes are being hurled at some politician or the other; candidates are making offensive speeches and remarks, and there is always news about how many fake voter ID cards are being found in various constituencies. The great Indian political circus is in full swing.

April 20, 2009 by