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End of outsourcing as we know it

Infosys, once the bellwhether of Indian IT, has seen a slew of senior level exits. The reasons behind these exits and lower growth at Infosys may be plenty, but it also points to the changing paradigms of outsourcing.

September 7, 2012 by Swati Prasad

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Self-governance leads to higher levels of innovation

A recent study finds self-governance has profound advantages in the marketplace, leading to the highest levels of innovation, employee loyalty, and customer satisfaction, as well as the lowest levels of misconduct.

September 5, 2012 by Swati Prasad

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There are no shortcuts to development

This week, at a press conference organized by the Manufacturers' Association for Information Technology (MAIT)--the trade body of India's hardware industry--officials were talking about how the devaluation of the rupee had hit them hard and how many of their members had been bleeding for the last three months.Another news article published yesterday talked about how India's services sector grew at a fast pace during May and firms were more optimistic about the year ahead.

June 6, 2012 by


Who is going to book the banks?

Banks in India regularly send their customers e-mail messages about phishing and vishing scams--how not to reveal your Web identity and personal data and fall prey to fraudulent e-mail. But at the same time, they regularly peep into the bank accounts of its customers in the name of customer relationship.

May 2, 2012 by

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