Backgrounder: if you have been keeping up with news about the Pacific Northwest storms that have hit my part of the world over the last several days, you may know there has been massive flooding, rain and high winds.
All that equals service disruptions you wouldn't want to wish on anyone. Well, maybe someone what done you wrong in the heart or wallet, but mostly not anyone.
In my cliffside Portland Blogger cave, I fared better than most. No floods. Only lost power for a few hours.
Yes, I do have a surge protector. But when the power came back on, my Comcast modem failed to work. Powercycling (the modem, not the Lance kind) did no good.
So I call Comcast. After diagnosing the problem, and scheduling an in-person service call (which I am waiting on now, BTW), the phone tech pitches me on Comcast's Internet phone product DigitalVoice.
The fact that he would take the time to try and sell me the service during an occasion such as the one I've described shows me a new level of eagerness on the part of Comcast to sell DigitalVoice. Maybe year-end quotas are at stake here, and a memo has gone out to the field to use every opportunity to make the numbers?