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Apple second place in UK’s largest online retailers; Amazon retains top spot

By | November 21, 2011, 10:23am PST

Summary: Just behind Amazon.com, holding the top spot as the UK’s number one retailer, we find Apple’s online store, which leapfrogged six-places in the past quarter.

Apple’s online store has become the second-most visited online retail site in the UK, beaten only by retail giant Amazon.com, according to new research.

New data from Experian Hitwise and IMRG shows that Apple has jumped six-places north of its previous slot to beat Argos as the second-place contender in the UK online retail space, with no let up in sight from Amazon, which still reigns supreme ahead of other major brands.

But Apple is catching up, with Apple accounting for one in every 250 visits from UK web users in last month alone. In total, 14 million visits to the Apple online store were recorded, an increase of five-fold.


(Source: Flickr, CC)

Between August and October, Argos who previously held second place slipped to third, grocery and supermarket chain Tesco remained at fourth place, followed by clothing chain Next, then Marks & Spencer, and then online music and video store Play.com.

The iPhone 4S launch, along with the passing of co-founder Steve Jobs, according to the research, pushed the UK web traffic to its “highest ever levels for Apple” in October. Previous to the smartphone’s launch, the increasing popularity of the iPad tablet pushed Apple’s online sales through the roof.

Tablets seem to be at the forefront of the online retail game for the upcoming Christmas festivities — the main holiday season in the UK, which does not celebrate Thanksgiving — as Amazon expects its Kindle to be one of the online giants biggest seller. “It will be fascinating to see just how influential tablets become for consumers”, Tina Spooner, IMRG’s chief information officer said.

IMRG estimates that £3.72 billion ($5.8 billion) will be spent online alone during the peak-week in the run up to Christmas, between November 28th and December 5th.

eBay recently announced it would open up a store in London’s West End during the same busy season, as part of an experiment to bring online shoppers to a retail store. Though shoppers will not walk home with any goods from the store, users will be able to browse the online auction house from in-store tablets and smartphones, and have them delivered to their front door at a later date.

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Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit. Details of which are restricted, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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RE: Apple second place in UK's largest online retailers; Amazon retains top spot
Flagrant 23rd Nov
@William Farrell agreed, this headline is misleading. I should, perhaps, read Apple online store is the second most visited not largest.
0 Votes
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visited is one thing
William Farrell 21st Nov
buying is something else. Probally just looking to see specs on things before going to the store.
@William Farrell agreed, this headline is misleading. I should, perhaps, read Apple online store is the second most visited not largest.
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Wait, is this by page visits?
x I'm tc 21st Nov
If so, who the heck gives a FF?
Data is misleading as like Argo, Amazon etc Yesco Direct do Traditional Internet relatiling of electronics, DVD's, games etc.

The also do what is probably the woprlds largest and most successful Grocery Internet Order to Home Delivery operation in the world. What Webvan was supposed to be 10 years and more ago.


Tesco Direct - Internet Order --> Warehouse Fulfillment into Store Collection or Home Delivery channels

http://www.tesco.com/groceries/

Basically if your local Tesco Supermarket/Extra Super centre have it grocery-wise, you can order it.
Sorry the editor is mangling my input.

Tesco not only do traditional Internet retailing, but also what is probbably they worlds largest and most successful Internet Grocery Home Shopping operation which does not seem to be factored into this.

Internet Order --> Store Fulfillment --> Home delivery or Store Collection.

On a scale not even Amazon can match, though Amazon's grocery business is pretty minor.

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