ie8 fix

Lost in translation: Siri cannot understand the Scottish accent

By | October 28, 2011, 2:24am PDT

Summary: Users of the iPhone 4S have been struggling to get along with voice-software Siri, after the ‘intelligent assistant’ can’t understand the accent.

Many Scottish iPhone users have found themselves struggling to use the new Siri voice-recognition feature, because the intelligent assistant cannot understand the accent.

Siri has been a focus for technologists worldwide after Apple’s latest iPhone 4S came bundled with the voice-activated technology, and seemingly reacts to unexpected responses and dialectic differences — like, “what is the meaning of life?”, responding with a number of pre-defined answers.

But users of the iPhone 4S in Scotland have been left with Siri, on the most part, not understanding what has been said.


(Image source: Getty)

Scotland, the country land-attached to the north of England, still has English as its national language. While the Scots speak English, the dialect is different and the spoken word is widely considered to be more pronounced, with a unique ‘Scottish twang’, so to speak.

For example, as one newspaper reports, “Can you dance with me?” is interpreted as: “Can you Dutch woman?”. Another example has a user trying to ’set a reminder for 12 o’clock’, with Siri misinterpreting this as the word “treblecock” — a word that does not exist.

While voice-recognition software is far from perfect, Siri is considered to be unique in its field and ahead of its game, particularly for the general consumer market.

Apple says that Siri is designed to work “in any country”, and specifically the UK, Australia, the U.S., France and Germany:

“You can choose to speak to it in English, French, or German. However, Siri is designed to recognize the specific accents and dialects of the supported countries listed above. Since every language has its own accents and dialects, the accuracy rate will be higher for native speakers.

Siri will support additional languages from next year, including Japanese, Chinese, South Korean, Spanish and Italian.

But though all countries in the United Kingdom speak English natively, the accent differs greatly across the four countries of the UK.

Amid rumours that Siri could be ported to other Apple technologies in 2013, such as a dedicated television as CNET report, this gives Apple ample time to work around the nuances with various common languages.

But for Scottish users of the iPhone 4S, for now, voice-controlled technologies may not be quite ready for them yet.

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit. Details of which are restricted, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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<a href="http://www.tran33m.net/vb/">24-11-2011</a>
ytaa1 24th Nov
@dazzlingd Apparently, the vendor didn't think it worthwhile to test their product on people who speak many different varieties of English. Makes you wonder how well the Siri works in Alabama or Brooklyn.
Same with WP7 voice. It works sometimes other times its not even close.
@jhughesy As a British Ex-Pat living in the States, my US Focus understands me just fine.

Perhaps you are holding it wrong? wink

Seriously though I think it depends on the hardware you are using or how you are connecting. On Bluetooth paired to my car it works fine when moving under 30 MPH, but struggles on the highway at speeds over 50MPH.
@dazzlingd Apparently, the vendor didn't think it worthwhile to test their product on people who speak many different varieties of English. Makes you wonder how well the Siri works in Alabama or Brooklyn.
@jhughesy

At least MS is smart enough not to blow up the advertisement channels with voice software that's far from perfect! Apple acts like they are the first and only to have this flawed software...hmmm imagine that Apple thinking they're first and the best at something! lol Voice recognition is getting better but it's far from PERFECT!
@jhughesy

Any speech recognition software is at the mercy of accents and background noise. My WP7 phone recognises my voice fine and my partner's phone also works most of the time, but annoyingly for her, won't recognise my name (although it has no problem with the rest in her contact list) -seems to have trouble with her Aussie Adelaide accent. Every speech recognition system I've used over the past 25 years has had some problems and the Android,Apple and MS software is no exception. The fact that these all work most of the time for a variety of voices with no training is remarkable.

On the plus side, I was pleasantly surprised after getting my Mango update, when driving home, my Prius suddenly started telling me I'd received a text, read the message, invited me to respond and then sent the response without me having to touch the phone. Now that really is useful and a lot safer.
@jhughesy "Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."

Notice the two words i've emphasised, which rather change the meaning from what you said. dry extruder
Add in Google Voice Actions too.
If you go into any Glaswegian pub, nobody can understand anyone else full stop.
@frogspaw Yeah, that's a fair call X-D
@frogspaw Looks like it has been Tested and approved happy
hba
@frogspaw
I agree. Seriously, when pronunciation of something as simple as "bugs" comes out as "booogs", what do they expect? wink
Learn to speak
Then Siri and I have something in common!
Neither can I most of the time....
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Snicker ...
PieceofPaper51@... 31st Oct
@Badgered

Um ... never mind.
Seriously, most humans can't understand a Scottish accent.
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It took me 6 months
William Farrell 28th Oct
@Bates_
to understand what my then girlfriend at the time was saying, as she's from scottland.

Now I understand everthing she says, still don't understand half of what she's trying to get across.
@Bates_
Probably because most humans don't speak english!

As a Scotsman I would take offense at that but then you're probably American (given the site!) so I'll let you off as I'd expect that most of the nuances of the English language are well beyond you!
@Bates_ - I have extreme difficulty understanding a lot of Americans!
@Bates_ The sheep can. wink
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Can Zack?
@davebarnes

I can't understand the Scottish accent I'm not going to judge Siri to harshly happy
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Contributr
@davebarnes No comment. happy
For a company that makes the "Mac" this is terrible... happy
Then again, neither can my wife. wink
if you people did not mention, most people in the world do not speak American.
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Testing testing testing
John L. Ries 28th Oct
Apparently, the vendor didn't think it worthwhile to test their product on people who speak many different varieties of English. Makes you wonder how well the Siri works in Alabama or Brooklyn.
My experience in Scotland was that I could barely understand some of the folks either. It's terribly frustrating when you're talking to someone, you know they're speaking English, and yet it still sounds like they're speaking a foriegn language!
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Scottish is a different language from English.

Siri will have to be programmed to understand the Scottish language.

Or the Scottish will have to learn to enunciate English properly.
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"You're talking to it wrong"
William Farrell 28th Oct
@jameskatt
wink
@jameskatt Being "Scottish" is a nationality. The Scots speak English, with a Scottish dialect. The Welsh speak English, but 'Welsh' is also a language, different from English. People from England may be English, but all of the above are "British".
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Scottish is so different
HollywoodDog 29th Oct
@zwhittaker ... that it really is a different language. I spent some time there, and I couldn't understand a word they said. I picked up German through immersion faster than I understood a Scot saying 'yes' to me.
For a company that makes "the Mac" this is embarrassing... happy
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LOL!
William Farrell 28th Oct
@dazzlingd

Nice.
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Shared written language
cwallen19803@... 28th Oct
As an American visitor, my impression was that New Zealand was a country with with I shared a written language. "wither" = "weather", for instance. I expect my experience in Scotland would be the same.

To be fair, it isn't their fault that I talk funny. On the other hand, there are wide variations in dialects that some might as well be considered a different language. Even in the US I listened to a conversation between two people where one said "archerd", the other "oarchard", for Orchard.

Until Siri gets a Scottish update, I guess they'll have to deal with it.
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If it doesn't understand Scottish...
crazydanr@... 28th Oct
...it's crap!
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What, the language or Siri?
adornoe@... 28th Oct
wink
Siri doesn't speak Czech either!
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It's not a "twang"...
GrizzledGeezer 28th Oct
It's called a "Scots burr".
Apple has made that clear from the start. I think the author is at fault for complaining about a product that never had a specific advertised capability in the first place.
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The problem is...
John L. Ries 28th Oct
@croberts
...we Americans don't really speak standard English either. Last I checked, that was primarily spoken in England.
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Contributr
@croberts Re-read the article again. I can't think of a single time you have commented, but not without criticising something, either myself or someone in this community.
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"Still the national language"!
techrepublic@... 28th Oct
I love that you've written:
"Scotland, the country land-attached to the north of England, still has English as its national language."

It reads as though it's something they'll grow out of, like "ACME, the global corporation, still uses IE6 as its default browser"...
So Mr. Scott will have to use the keyboard to input the formula for transparent aluminum.
I'm from the northern US and I have no trouble understanding a Scottish accent but my husband needs me to translate when speaking to people from Scotland (it was really fun touring with him cause he just nodded like he understood LOL). Seriously though, I watch these apple commercials and think why make a big deal out of technology everyone else already had. I have been using that feature on my Android phone for a while and my Kinect works great.
Tell Apple to check with a certain car manufacturer that according to its commercials does understand the Scottish accent.

Regards

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