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Think before you tweet: Why two teenagers were refused entry to the U.S.

By | January 30, 2012, 9:13am PST

Summary: Two teenagers were refused entry to the United States after a series of tweets were taken somewhat out of context. Another reminder to think before you tweet.

Amid the funny wigs and the undue pomp in the traditional British courtroom, it seems that our distant American cousins fail to share our often-poor taste in humour.

When one teenager tweeted his friend claiming that he was going to “destroy America”, it appears that U.S. authorities took the public message somewhat too seriously.

At least the other teenager did not respond by joking about “diggin’ Marilyn Monroe up”. Oh, wait.

To their surprise, however, when they arrived at L.A. International, they were not only detained and questioned at length by U.S. authorities, but were swiftly — after a night in the cells, naturally — plonked back on a plane back to England, and barred from entering the United States again.

One U.S. Homeland Security agent allegedly told the hapless teenager: “You’ve really f***ed up with that tweet, boy.” At least on this side of the pond, one can bet that Her Majesty’s finest would not be so rude.

The famous quote goes: “England and America are two countries separated by a common language.” In this case, it could not be closer to the truth.

Just as something classified as “sick” can describe both a good, and a rather vomitous situation in English slang, so can the word “destroy”. And “crumpet”, come to think of it.

The two teenagers will not be allowed to return to the United States without prior authorisation from the U.S. Embassy in London.

It’s not the first time a Twitter user has fallen foul of the law, however. In 2010, Paul Chambers fell foul of Section 127 of the UK’s Communications Act 2003, which describes how one tweet was of “indecent, obscene, or menacing character”. He only threatened to blow up an airport in a fit of anger.

But little did the authorities realise was the scale of the reaction by the wider Twitterverse, including some high-profile users. In amidst a hashtag revolution, over 5,000 users had taken to make joke-’threats’ of their own.

When reporters asked whether the local police force would prosecute the lot of them, they reportedly replied with a rather succinct: “No.”

It just goes to show that even seemingly innocent descriptors can be taken wholly out of context. Anyone who has been through the U.S. border will know it is wise not to make any smart cracks, witty remarks, or frankly show any emotion for that matter.

It nevertheless serves as a reminder to think very carefully before you tweet.

Image source: Spencer E. Holtaway/Flickr.

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Topics

Zack Whittaker, a criminologist who studied at the University of Kent, Canterbury, is a journalist, writer and broadcaster.

Disclosure

Zack Whittaker

I worked briefly with Microsoft UK in 2006 but no longer have any connection with the company. Regardless, I remain impartial and unbiased in my views.

I don't hold any stock or shares, investments or industrial secrets in any company, but have signed confidentiality agreements with a number of UK and U.S. organisations, whose names I am not at liberty to disclose.

I was involved with Kent Union, the University of Kent's student union, undertaking voluntary, non-salaried, elected positions between early 2009 and mid-2010.

No other company, body, government department, non-governmental organisation or third sector organisation employs me or pays me a salary in any capacity whatsoever.

As a freelance journalist, whenever expenses are given and taken by a company that is not CBS Interactive, these will be disclosed in each relevant post to ensure transparency.

I currently work with a UK law enforcement unit. Details of which are restricted, but this is an entirely separate position which bears no connection to other work.

(Updated: 23rd October 2011)

Biography

Zack Whittaker

Zack Whittaker, criminologist who studied at the University of Kent, UK, is a journalist, writer and broadcaster.

After studying criminology at university, though still in his early-20's, he has already had a series unconventional work and voluntary positions. He has worked with researchers studying neurological illnesses like Tourette's syndrome (which he suffers from), has given lectures on the nature of disabilities in the public community, and occasionally ends up speaking on television and radio discussing the events of the day.

He first had academic work published at the age of 22, then still an undergraduate, and has been cited by a wide range of publications: from the Huffington Post, Business Insider, AllThingsDigital, The Atlantic Wire and CBS News.

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RE: Think before you tweet: Why two teenagers were refused entry to the U.S.
rapple37 17th Feb
Lots of people are missing the point of terrorism. I will point you to Wikipedia: "Terrorism is the systematic use of terror, especially as a means of coercion." Terrorism is not just blowing up things and killing people--it is causing fear and panic. This is why threatening to "destroy America", or saying "bomb" in an airport, or yelling "fire", or making other threats, whether joking or not, are terrorism. They cause panic and fear. And real terrorists often announce their plans to attack at specific events or blow up things--where have you people been the last 10 years? Only a small number of the threats have been carried out, but the terrorism threat level has repeatedly been raised, security increased at events, etc. I do not think the situation with these teenagers was handled the best, but people need to be smarter about what they say. Granted, as I say that, my comment here probably just set off about ten red flags on whatever program is monitoring internet traffic.
In a country where we value the Freedom of Speech, we certainly have nothing but contempt for it when other people do. If you are a fellow human being on Earth, you are only entitled to speak as you wish if you are also called "American" by birthright; forget Creator-imbued natural rights.

I don't think risk assessment was tied very well to the language being used. If they had the means, the equipment, and the desire to destroy America, then they are a threat. If they simply stated something with harmless words in a joking manner, I think the reactions went way overboard.
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@Vapur9
The U.S. Secret Service might be understandably concerned about "Destroy Obama" tweets as well.
@Vapur9
This has nothing to do with Freedom of Speech. If you actually read what that even means in the US, you'll soon learn it does NOT mean you are free to say anything you want at any time... like many people assume it means.
@Vapur9 - Admission to a foreign country is entirely at the discretion of the authorities. People have been turned away before for "unfavorable public utterances" much less utterances that could be deemed a threat.

What I find interesting is how they were able to trace the tweet to a person's name and passport number. That reveals a level of social network dredging and data integration that many people didn't suspect before.
@Vapur9
I like mentos and pop you don't think that could be open to misinterpritation at the TSA disposal garbage can.
@Vapur9
It's not just foreigners who have to guard their words in places of high security, or when expecting to enter places of high security, in the United States. Airport security personnel have been on guard for careless words and actions for decades now, ever since there were sky-jackings in the late 60s. I remember being pulled aside and interrogated in 1980 at Hartford airport for getting mouthy with security over their extreme interest in my umbrella. You can bet that I let them examine my umbrella all they wanted when I went through security again the very next week.

The irony of this is that most big-mouths are usually innocent of evil intent, while real security risks slide under the radar.
@sissy sue
It is not only what you say, but rather what they THINK you said. Back in the early 80's I went through a security screening in Vermont. I was talking to a colleague with me and mentioned guM, as in chewing gum. The hard of hearing person at the checkpoint thought I said guN, as in bang-bang, and started to reprimand me. I clarified to the guard what I actually said, but let him go on his rant anyway.
Sick can be a positive or negative in "British" slang but destroy? I've never ever seen that used in a positive manner.
Security theater is a term that describes security countermeasures intended to provide the feeling of improved security while doing little or nothing to actually improve security. That's what all of this is. They can't even tell the difference between this and a real threat. No..I don't feel any safer.
@mgdvt@... The issue here is that the security people (TSA) are not given a lot of time to evaluate a person. They don't hire the brightest so the way it works is that the agents are given a set of rules and there is no flexibility in those rules. If someone says "I'm going to blow up the plane" they are told they must take it seriously. This even predates the TSA. One thing you could not do, even at a ticket counter was mention the word "bomb." Jesting was never allowed. Maybe they CAN tell the difference but they are not allowed and, if tweeting is private conversation, that makes a tweet like that even more dangerous. Sarcasm doesn't work online. Even before WWW it never did.
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Your tax dollars at work
klumper Updated - 30th Jan
@hforman@...
They don't hire the brightest so the way it works is that the agents are given a set of rules and there is no flexibility in those rules.

Right, only now it's gotten to the point where it isn't uncommon to see some little ol' gray haired lady being given the wand, or even frisked. That includes ones in wheelchairs! I mean, where will it end for Christ's sake.
@hforman@...
It was Homeland Security who denied the teenagers entry, not the TSA. Border control personnel can deny any foreigner entry if they perceive them as a threat.
Big fuss about two teenagers seeking some fun in the U.S.
But were have they been when the planes got crashed into the towers?
U.S. and their politics of Fear. Our luck it works only on dumb people, but there seem enough over the big pond.
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Lack of information
sboverie 30th Jan
I can't tell if this is an over reaction by DHS because there isn't enough contextual information. Generally, you don't yell "fire" in a movie house or make any jokes about high jacking, bombs, ect when you're in an airport. The context of the twitter message is not given and there is no alternate explaination of what the kid meant by "destroy". The only thing given is that the DHS agent was crude and it is not smart to tweet without thinking.
@sboverie@...

Absolutely typical that everyone is ranting and raving and blaming the authorities. What is all the fuss? I fail to see the problem. The kid made a stupid unfortunate comment online, they got flagged, they got taught a lesson and they got sent home. End of story. If it was my kid in the same situation I would tell them to wise up in future.

It would be irresponsible for authorities to try 'reading into' everything. Maybe in future it will teach people to watch what they say IN PUBLIC - because although so many people are seemingly dumb enough to post anything and everything related to their entire life up there, they must realise it is in the PUBLIC domain - practically FOREVER.
@Traxxion I'm from Puerto Rico (english isn't my main language), and even to me it's pretty clear "destroy" means to have a good time. Even so, I can understand detaining and questioning them, but was it really necessary to be an @$$ while doing so?
Furthermore, I'm pretty sure the DHS performed a pretty thorough investigation on both of them. Obviously, they found nothing (since they weren't prosecuted), so why ban them from the US?
@Ndiaz.fuentes
Fair enough, but its still a pretty silly thing to say. The DHS do not have a sense of humour we are aware of do they? and its not like they were beaten up or something, they were just sent home. Obviously they were being made an example of, but you know - that's life. If they hadn't made the comment, they wouldn't have been targetted and "zero risk" (send them home) trumps "virtually no risk" every time.....
@Traxxion: hear hear! At last, some sense in these forums! happy
Some kind of worry to comment here. But "My fellows FBI, ICE, ... don't take this comment personal and forget I'm Puertorican"

My comment is: Is some kind of funny. I always ask my self what will happen when in a airpot terminal I scream "BOMBA.... hay que rica es le sube el ritmo por ..." BOMBA in English translate BOMB. But I'm Puertorrican" (sorry some will block me in GP+). But stay for a while... Bomba here in PR and for puertoricans is a verse for country music (local) that is some kind of funny Check http://en.wikipedia.org/wiki/Bomba . Any comments!!
@janico Before 9/11, it you walked up to a ticket counter and they heard you use just the word "bomb", you got arrested. DHS and the TSA are nothing new in this regard. Especially if someone could have mistaken you for a Cuban as there were quite a few hijaccking of aircraft to Cuba.
Perhaps Britain should look into a mirror. Dr. Michael Savage has been barred from the UK because he writes books that tell the truth about radical Islam. His books have been labeled "hate speech" in UK. It's funny that saying terrorists are terrorists makes one a terrorist in Jolly Olde England.
Honestly, this was the correct course of action. Our first responsibility is to defend our borders, even in jest you cannot say something like this, it is not right. You do need to think before saying anything in a public forum, i.e. Twitter, facebook, etc.
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@cmwade1977
Our first responsibility is to defend our borders, even in jest you cannot say something like this, it is not right.

So when are our overlords going to get around to defending our southern one? Please tell me you have that now 35 year old mystery answer.
something smells funny here. How could anyone in the usa (whether it be the FBI, NSA or CIA) would happen to know what either of these teens tweeted? Sorry but this sounds like a fake made up story.
@Guilden_NL - The US intelligence and security agencies have been monitoring FB, Tweets, Usenet and other communications channels for years. Likely the data filtering process started when he bought a plane ticket to the US. Even from countries where visas are not required, the US now builds a "virtual dossier" on any inbound visitor. It used to be just a check of all the various watchlists and blacklists. But now he sources of data could range from social network to financial records to news articles to blog posts. It's all out there for the government to sift through, and you have to remember that the US Government buys a *lot* of computers every year.
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If by "destroy" he didn't mean "kill a lot of people", exactly what did he mean? Is there a slang meaning to "destroy" in this sense that hasn't yet reached this vast continent, and if so **what is it**?
@Blurgle It means have a real party. Get drunk, etc.
@minardi Yeah, it's British slang.
@Blurgle 'Destroy' has commonly been used to express * had a good time, take full advantage of *, etc.

'the bomb' has been used to describe something very good.
'Bombshell' has been used to describe someone especially attractive.
Sometime times I use the expression 'kill the lights' to mean turn them off, not to render them forever and ever inoperable and irreparable.

I try to not use these expressions while walking around an airport.
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this is a sham
walkerjian@... 30th Jan
as if a person with real intent would use such terms if they truly intended to cause harm. This is why the harvesting of such terms on the internet and other communications channels is now an obscene joke. All it does it cause harm to the innocent and naive and create 'make work' for Homeland security; it looks good in reports that the stats on potential threats nullified are so high. Does bullying some rather stupid boys make America safer? I think not. From the context of the statement I guess that they intended to spend a reasonable amount of money on stuff that probably wasn't manufactured in China... FAIL! All of this faux hyper patriot stuff fills me with dread - it means that the US has taken its eye off the ball and is doing vastly expensive parade ground drills to the detriment of all. And I think the real bad guys are ROFLMAO'ing right now. I think they no longer use channels that can be intercepted, no longer use patterns of association that can be flagged, stay clear of surveillance satellites and (maybe) even drones... So they basically nullify all the vastly expensive apparatus employed by the US in lieu of real intelligence (which was very embarrassingly highlighted by wikileaks - is this the best you can do, really?) An example of this is Stellarium - go ahead and use the add-ins that track satellites and asteroids, see what happens to your computer as the Homeland Security cottage industrialists (ineptly) borks your computer. All this does is ruin a great FOSS program for everyone and drive the baddies into using other tools...
Get this - electronic surveillance no longer works. The bad guys have gone dark. Move on and stop making everyone else suffer under brutish, crude and inept make work measures that serve no real purpose other than to look 'good'.
On another note - American 'entertainers' with distinctly bad criminal records, and who are noted for other characterful pursuits such as rank drug use and gang bangin' are permitted to travel to and work in other countries, where a lesser mortal would not even get near the departure gate... Why? because of money and US media mafiaa influence on government I am sure. Fair? How long should this go on for? Should they even be allowed to sell their products overseas? I smell a change coming, fo shure...
@walkerjian@... As I've said. If you just got near a ticket counter (well before 9/11) and used the word "bomb" you would have been most likely picked up by the police. There used to be signs about not being allowed to say these things even in jest. Long before DHS and Homeland security, too. You make this sound as if it is brand new.
@hforman@... true, there are no prizes for being stupid - and doing this indicates some form of mental impairment or complicity... I think there need to be more facts laid out - were they perhaps bearded muslims sent to test and probe and perhaps weaken defences by resort to credible injury by using western law against us? More context needed please. I still stand by my original arguments though - we need to be a lot smarter than just a canalised, routine thuggish resort to the lowest common denominator. And what seems to have happened to Stellarium is shameful.
@hforman@... The thing that gets me, is that if you really were a terrorist, you wouldn't tweet your plans, would you? I have Tourette's. I sometimes shout, "bomb" at train stations. One time I was busted by armed police for doing it (something I can't help). I explained after: "Who in their right mind would shout 'bomb' if they're a terrorist?"
It appears that the teenagers weren't refused entry because of their tweet but in order to prevent others from following their example; the US Govt doesn't want to have to ever deal with thousands of (possibly harmless) suspects like these boys. I don't know whether what they (the US authorities) did was reasonable but I'm sure it'll be effective.
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@chakr

Until it's overdone.
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EOM
@minardi Be nice. No they're not. American's are awesome. The government, not so much. But then again, who really likes their own government?
"Anyone who has been through the U.S. border will know..."
Going on their current reputation, you could probably cut that sentence before the word "make".
US Customs and the TSA have the (probably unfair) reputation of rabid animals, with the judiciary ever ready to add insult to injury, as they did so famously with Peter Watts. When lack of instinctive obedience to authority is a criminal offence, a country is in trouble. When the country in question is founded on the basis of preventing abuses by authority, that's a tragedy.
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Crows are black in any part of world
p.vinnie@... 31st Jan
There is a said in one of Indian language "Crows are black in any part of world" typically describing Police and other government agencies.

I have worked & observed closely government agencies in several countries. They are slave to processes, very few bright/intelligent people actually join such agencies and they will ensure that there is enough work for them ongoing basis to keep them in job.

I was reading article yesterday about Norway where child protection agencies work unilaterally. Out of 60000 children born in Norway, 25000 cases are opened by Child protection agency. That is staggering 39% cases. EU human rights and UN human rights already quoted Norway for their tactics of taking children away from their natural parents. I think Child protection agency does that to keep themselves in job. It looks good on their progress report and protects them from budget cuts.

After Mumbai terrorist attack in 2008; Indian home ministry identified a CIA double agent known as David Headley (currently in FBI custody). They made external affairs ministry as scapegoat for issuing Visa to David. External affairs ministry in turn made life of lots of non-resident-indians miserable by enforcing various rules which had very little relevance to security.

Back to the point of these two teenagers; I feel sorry for them. I agree with few comments here which say that one should not utter word BOMB at airport or on plane etc. Imagine a comedians remarks in comedy show against a country are used against him at border control or a witness's comments against a government agency are used outside courtroom!
That's exactly happened here - when we make comments on twitter and Facebook they are made in a particular context; if US agencies are using automated systems to crawl and sniff particular words in people's tweets or facebook comments and take them out of context then lots of innocent people will face consequences.

Whenever something like this happens it taints image of a country. These two teenagers will not remember President Obama, they will remember border control office on duty whenever they will remember USA. Frontline staff can make or break reputation of institution; whether it is border control, police, Hospital or your utility company. Two teenagers may seem insignificant at the moment, but you never know that they will become in future. Remember a flap of butterfly can cause hurricane.
Permanently.

And no, this was NOT the correct course of action. That was proven with the statement that the key words were taken out of context. Furthermore, this was via tweets, not spoken in public before the ticket counter in the airport. And tweets are only to the twitter audience, not the world at large, so any claims it was publicly spoken is a deception.

There is a big difference between security and tyranny. Unfortunately, DHS and TSA are both squarely in the middle of the latter.
In light of all recent terrorism and The Arab spring nothing quoted, typed, or implied any other way should be taken lightly. Those who wish to keep invoking clauses of freedom need to distinguish it from acts of malice (or extreme stupidity). Try yelling fire in a movie theater, even with Tourette's syndrome and you have scared many people.
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The entire nonsense about having people in her "cross-hairs".
The fact that a government body is getting it's ******* in a bunch over some random tweet is the news here. Beyond the pale of government intrusiveness. This was just a powertripping imbecile trying to justify his life and meet some inhuman monthly quota of draconian rulesmongering. In D&D we called this being "Lawful Evil". Obediance to laws for the sake of being lawful, despite the human cost.

Mindnumbingly dumb story, about dumb behavior by dumb government thinking their doing anyone a service. And we pay for this crap.
If you tweet that you "threatened to blow up an airport", don't be surprised when airport security detain you for questioning.

Likewise, if you tweet that you're going to "destroy America", what do you expext US Security agents to do with that information, especially considering that thousands express that sentiment and really mean it?
Lots of people are missing the point of terrorism. I will point you to Wikipedia: "Terrorism is the systematic use of terror, especially as a means of coercion." Terrorism is not just blowing up things and killing people--it is causing fear and panic. This is why threatening to "destroy America", or saying "bomb" in an airport, or yelling "fire", or making other threats, whether joking or not, are terrorism. They cause panic and fear. And real terrorists often announce their plans to attack at specific events or blow up things--where have you people been the last 10 years? Only a small number of the threats have been carried out, but the terrorism threat level has repeatedly been raised, security increased at events, etc. I do not think the situation with these teenagers was handled the best, but people need to be smarter about what they say. Granted, as I say that, my comment here probably just set off about ten red flags on whatever program is monitoring internet traffic.

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