ie8 fix

As the Microsoft Windows Phone org churns

By | December 19, 2011, 11:28am PST

Summary: Matt Bencke, General Manager for Windows Phone Developer and Marketplace, has left the Windows Phone team to go to Xbox Live.

Another leader in Microsoft’s Windows Phone unit has left.

Matt Bencke, General Manager for Developer and Marketplace, quietly moved from the Windows Phone org to Xbox Live, a move announced internally at the end of November 2011, according to my contacts. Bencke’s move preceded the replacement of Windows Phone President Andy Lees with Corporate Vice President of Windows Phone engineering, Terry Myerson, by a couple of weeks.

(I’ve asked Microsoft for comment on Bencke’s move. No word so far. But I’ve heard this from enough of my contacts that I consider it worth a report.)

Bencke had been in the Developer GM role since November 2010, according to his LinkedIn profile (which has not yet been updated to note his new Xbox job title). He was a part of the team that worked on the Microsoft-Nokia partnership. Before his latest job, he had been a General Manager on Premium Mobile Experiences (a k a, the team responsible for the ill-fated Kin).

There are a number of theories flying as to what all the recent churn means for Windows Phone. Microsoft is strongly believed to be making changes on the engineering side of the platform, substituting components of Windows (in the form of MinWin, possibly) for the Embedded Compact guts currently at the heart of the Windows Phone operating system. Microsoft could make that change as soon as mid-to-fall 2012 with its “Apollo” Windows Phone OS release, sources close to the company have said.

But Lees’ and Bencke’s moves may be more about marketing than about technology. Some are speculating (again) that Microsoft may be preparing to move the Windows Phone team under Windows. I’ve heard related rumors (just talk and rumors, folks!) that Windows Phone marketing — not all of Windows Phone — could end up under Windows marketing as part of this shift. So far, Microsoft execs haven’t said when and/or whether the Windows Phone Marketplace and Windows 8 Store will merge, but some of my contacts are expecting this to happen sooner rather than later.

For the record, Microsoft officials continue to decline to comment on anything to do with “Apollo” or anything about the reasons for Myerson’s replacement of Lees — who has a new mystery role that involves both Windows 8 and Windows Phone and should come to light in 2012, the Softies have said.

Lees and Bencke are just a couple of the Windows Phone leaders that have moved onto other positions this year. In early November, Achim Berg, the former head of Windows Phone Marketing, became the Corporate Vice President of operator channels at Microsoft, “responsible for driving close collaboration with operator, hoster, cable and media partners,” the Microsoft press site bio on him says. Microsoft has not replaced Berg.

In August, 21-year Microsoft veteran Charlie Kindel — who served most recently as general manager of the Windows Phone Developer Ecosystem — left to form a startup. (Microsoft officials had touted Bencke as Kindel’s replacement.) General Manager of Windows Phone Product Management Stephanie Ferguson was replaced by Gavin Kim. Kim, the former VP of Consumer and Enterprise Services at Samsung is now General Manager of Windows Phone Product Management.

Microsoft currently has more than 45,000 apps in the Windows Phone marketplace.

As I’ve blogged and said repeatedly this year, I am a Windows Phone fan. (Yep, I’m one of the 1.5 percent.) I really hope Microsoft doesn’t relegate WP to nothing but a complement to Windows, in terms of its positioning and marketing. But if Microsoft and partners can’t grow Windows Phone share in a very substantial way in the next few months, maybe this is Plan B… (?)

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Topics

Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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RE: As the Microsoft Windows Phone org churns
Loverock Davidson- 1st Feb
Some guys leave a department to go to another. I've seen it several times at my company. They want to better themselves and their career with Microsoft and you can't blame them for that. Someone else picks up their current roles and life goes on.
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I keep an eye on the WP job postings; they're still recruiting for significant dev & PM positions at a level that suggests continuing investment where they actually do the work of building rather than strategizing. Maybe Brandon is getting a promotion? wink
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RE: As the Microsoft Windows Phone org churns
metromalenyc Updated - 26th Dec
@mary.branscombe

They need to run an ad where two guys are in the airport, and one has a Windows Phone & one has an iPhone. The Windows Phone has tiles that are flipping & updating & doing all kinds of cool stuff... & the iPhone guy notices & keeps asks questions like:

How'd you make your iPhone do that? (A: It's not an iPhone).
Oh, is it Android? I heard those are complicated. (No. It's a Windows Phone.)
Is there an app for that? (No. There's a phone for that. See.)
Then the British Airways app notifies Windows guy that his flight is ready, so Windows guy says: "Well, gotta go. My flight's here."
And then the iPhone guy sits there a few seconds & then the airline desk announces the flight has arrived. And says, "Oh, that's my flight... too." (The Windows guy is already in line).

Tagline: Windows Phone. You don't need a million apps. Just the right phone.
@metromalenyc ... People buy iPhones because they like Apple products, their design, their just-works-ness, and Apple generally.

People buy other-than-Apple phones because they're cheaper.

That's really it. Here is a market where the message of Laptop Hunters (Hey, we're cheaper) would work.
@metromalenyc ... Windows has a 1.5% market share. iOS 15%. Android 52%. Why wouldn't you try to hit Android?
@metromalenyc

That is a great idea for an ad! Nice.

@HollywoodDog - I think metromalenyc is showing differentiation between the iPhone and WP other than price. Ways that the WP "just works" and is different than the iPhone or Android phones.

@HollywoodDog - I think WP will take market share where ever it can get it. I do think MS owes Apple one for the whole "PC guy" versus "Mac guy". Unbelievable how effective those ads were.

Reading online, one theory coming out is that Microsoft has alienated both the carriers and the handset makers. If that is the case, even ads like the one suggested won't help. Hard to believe as Microsoft owes its existence to the Windows ecosystem of hardware and software developers. If anyone should have understood the importance of partners, they should have. Google certainly did and Apple never does.
given WP marketing is so terrible and combined with poor carrier relations has resulted in really bad sales. any change that would affect marketing is a good change.
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@neonspark
+1 for this.
Marketing for Windows Phone has been, let's remain polite, anemic. It really looks like they have no clue. It was managed like an old-style, "as usual" campain. It lacks puch, distinction and soul.

I really start to think that the name is one of the Windows Phone issues that keep it from taking off. Microsoft may have to accept that its name is not required on everything they push out.

And yes, marketing needs a serious refresh.
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@TheCyberKnight They don't really know how to market, because they've seldom ever really had to. They've been at the top pretty much from the beginning, so they never really had to convince people to buy their wares.

The result is that when they come to a situation where they have to try to sell the product, we see that they're generally not very good at this sort of thing.
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RE: As the Microsoft Windows Phone org churns
neil.postlethwaite@... 20th Dec
@TheCyberKnight
Currently sucks. About the best positive exposure the phone gets is that Kenzie in NCIS:LA has one :;)
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Nokia says ....
P. Douglas 19th Dec
... its Windows Phones are selling well in all markets so far. Some analysts don't think so. (Something tells me Nokia knows better than analysts how its own phones are selling.) What shocked me was when I did a search on 'Nokia Lumia' on YouTube last weekend. I found the reviews of the Lumia 800 consistently very positive, and many, when comparing the Lumia 800 to the iPhone, were actually 'dissing' the iPhone in favor of the Lumia 800. (Also the responses were particularly emotional - which is unusual for a MS product.)

I wouldn't put that much stock in the minuscule market share numbers of Windows Phone from the last quarter - as a predictor of things to come. For many months, there has been virtually no marketing of Windows Phones, in addition to stores sales staff being hostile to Windows Phone. What really matters now is if MS and Nokia's new sales effort is actually working - and so far it appears to be.
@P. Douglas

Sure, if you hate the iPhone and Android you're naturally going to "Love" the only other option.

I personally don't think people that have no opinion on iPhones or Droids will look past the FUGLY UI that is Windows Phone 7. And they are going to be even worse off with the pathetic app selection.
@itguy10
45 000 is a pathetic app selection?
How much spare time do you have? happy
@paul2011
As the Windows faithful are always fond of pointing out, it doesn't matter the number of apps, what matters is the quality of apps. Of those 45,000, how many of them are high quality, commercial grade applications and how many are crapware? The Android market currently has over 200,000 apps and probably 99% of them are crap. That means they have a little over 2,000 apps that would qualify as quality, professional grade apps. If WP7 now has 45,000 apps available, it would have to more than quadruple the ratio of quality-to-crap. I'm doubting that's the case.
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@itguy10 Metro is highly functional. People start to notice it when they have to do some task, and not look for the icons. Now there are a lot of smartphone first time buyers, and they look for phone with icons, because iPhone has them, and iPhone is perceived as the best phone. Some time later users will be tired of icons, different menus, apps. I'm using RunKeeper more on WP than on Android because I have total week distance on tile, which keeps me motivated. Nokia just started with WP, and I know, they can market their phones. Let's wait for another iterations from Nokia.
@itguy10

UI is a matter of taste really. when it comes to usefullness, WP7 is YEARS ahead of the competition. The os is rock solid stable, lightning fast and super usefull, it's not about apps , it's about data. Say bye to the decades old static icongrid that is deployed by Android and IOS, say hi to the 21st century of Metro, soon to be featured on the desktop as well !
@P. Douglas Nokia is acting like their parent company (Microsoft). If Windows mobile Phone 7 phones were selling as well as Microsoft would have you believe. Saying it was their best launch in the last year is not much to write home about. When the only other launch was labeled as DOA, by Nokia (releasing a n OS with a device you have already declared obsolete). Still the analysts believe that Nokia will only sip half a million handsets (down from two million).
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RE: As the Microsoft Windows Phone org churns
audidiablo Updated - 20th Dec
Dupe
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RE: As the Microsoft Windows Phone org churns
audidiablo Updated - 20th Dec
Dupe
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@Rick_Kl
First off it is called "Windows Phone 7", apparently in your infinite wisdom you managed to miss that. Nokia isn't acting anything like Microsoft, they are just excited they are finally able to launch product again. They didn't say it was the best launch in a year, they said it has been the best launch in years and later one of their best launches ever. Only other launch? What are you talking about? The N8? Have you seen those sales figures? Lastly, I love how you say analysts... You mean analyst as in a singular entity. Not one other analyst felt the same, so out of hundreds one feels different? Maybe he was an insecure individual as are you. Everyone should be silent until actual sales figures are released by Nokia. If Nokia is sold out and back ordered I would imagine it is due to high volume of sales and demand. Picked as editors choice phone (Nokia Lumia 800) as well topping the sales charts as well in France and UK I would have to say the phone is off to a decent start. It should only pick up speed from there. We'll have better sales figures from Nokia by the end of this year. I'm expecting over a million units sold at minimum. We shall see. Expect a lot of this...

From the comments on wpc regarding Nokia WP7

By andymodem on Mon, 19 Dec 2011 8:33 pm EST

If Nokia announced a 4.3" LTE enabled WP7 for AT&T, my iPhone 4S would be on eBay the day they were available.
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RE: As the Microsoft Windows Phone org churns
audidiablo Updated - 20th Dec
Dupe
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RE: As the Microsoft Windows Phone org churns
audidiablo Updated - 20th Dec
Dupe
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RE: As the Microsoft Windows Phone org churns
audidiablo Updated - 20th Dec
Dupe
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@Rick_Kl
First off it is called "Windows Phone 7", apparently in your infinite wisdom you managed to miss that. Nokia isn't acting anything like Microsoft, they are just excited they are finally able to launch product again. They didn't say it was the best launch in a year, they said it has been the best launch in years and later one of their best launches ever. Only other launch? What are you talking about? The N8? Have you seen those sales figures? Lastly, I love how you say analysts... You mean analyst as in a singular entity. Not one other analyst felt the same, so out of hundreds one feels different? Maybe he was an insecure individual as are you. Everyone should be silent until actual sales figures are released by Nokia. If Nokia is sold out and back ordered I would imagine it is due to high volume of sales and demand. Picked as editors choice phone (Nokia Lumia 800) as well topping the sales charts as well in France and UK I would have to say the phone is off to a decent start. It should only pick up speed from there. We'll have better sales figures from Nokia by the end of this year. I'm expecting over a million units sold at minimum. We shall see. Expect a lot of this...

From the comments on wpc regarding Nokia WP7

By andymodem on Mon, 19 Dec 2011 8:33 pm EST

If Nokia announced a 4.3" LTE enabled WP7 for AT&T, my iPhone 4S would be on eBay the day they were available.
@P. Douglas

The Lumia 800 was released in 6 countries worldwide, in the Netherlands, this phone is currently the most sold phone with the largest carrier (ahead of the black Iphone 4s), the second largest carrier list this phone as one of their best stellers. it seems the Nokia is indeed doing very well.
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WP 7 = FAIL.

Everyone knows it except MS. They should throw in the towel already.
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RE: As the Microsoft Windows Phone org churns
Return_of_the_jedi Updated - 19th Dec
@itguy10

It's above 1%, it's not considered a failure.
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RE: As the Microsoft Windows Phone org churns
neil.postlethwaite@... Updated - 20th Dec
@Return_of_the_jedi
A 1-2% market share is a fail.

It's also a fail if at the end of things, you have made a loss.

See Microsoft's Internet Services division, which hasn't made one for the last 10 years.
"Nokia Lumia Sales Forecasts slashed".........

http://www.telegraph.co.uk/technology/nokia/8912414/Nokia-Lumia-UK-sales-highest-ever-but-analysts-cut-forecasts.html
@Return_of_the_jedi : but rather market adoption and decline or increase of sales after introduction.

Gartner clearly stated that Microsoft sales quota decreased with WP7.

As a measurement, the Ford Edsel (almost the definition of market failure) had the following performance:

"In the first year [1957], 63,110 Edsels were sold in the United States; an additional 4,935 units were sold in Canada. Though below expectations, this nevertheless represented the second-largest launch for any new car brand to date, exceeded only by the Plymouth introduction in 1928...For the 1960 model year, Edsel's last, only 2,846 vehicles were produced."

http://en.wikipedia.org/wiki/Edsel#History

So:

+ iPhone. Success
+ iPhone 3G and 3GS. Mayor Success.
+ T-Mobile G1. Fail.
+ Motorola Droid. Success.
+ Motorola Droid 2. Mayor Success.
+ Kin. Epic Fail.
+ Windows Phone 7. Fail (just 1.5% on 5 handsets types)
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RE: As the Microsoft Windows Phone org churns
TheCyberKnight Updated - 19th Dec
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@itguy10 That's what they said about the Xbox 10 years ago. Windows Phone will succeed. Once Win8 ships with the Metro UI people will come around.
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Not really...
jasonp@... 19th Dec
@jatbains
The XBox was an almost immediate success in the marketplace. If after a year on the market the XBox were stuck at 1% market share in the console market, Microsoft would have let the ship go down. As it was, Microsoft was losing money producing the consoles but they were selling like hotcakes. The Windows Phone isn't selling like hotcakes.
@jasonp the xbox was not an immediate success. There were plenty of issues. Remember Microsoft does not count units sold to end users, but units shipped to the retail channel. Also of note: Microsoft does not differentiate between a new unit and a warranty replacement unit,
@jatbains Don't you mean people will have no choice, but to come around? I mean, really. I like Win 7 and Vista. But when people have to start buying new computers, and they will, what choice do they really have. no non tech person is going to buy a computer with ubuntu, etc., etc., so it's either going to be a computer with Win 8, or an Apple. And until the economy improves, they're going to buy a cheap computer with Win8.

So you're right people will "come around", but not by choice!!!
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@itguy10
which would explain as to why you continue to post when no one but you actually cares as to what you are saying.

I believe the correct Earth colloquialism whould be: itguy10 = FAIL.
plain
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@Mister Spock
so please explain, if nobody cares why you need to answer everyone of his posts?
@Mister Spock
Sorry "Spock"! But the real Mr. Spock would have not let his emotions get to him as you are letting yours get to you. Why do you have to go on a personal attack? Is it because his opinion is different than yours? I believe rather than a personal attack the Spock everyone knows would have just said "Fascinating".
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@itguy10 I recently purchased the Samsung Focus Flash, and absolutely love the Ui. The phone operates as smooth as the I phone, with features that in my opinion are better, like 'people' and it's own version of 'Siri', but at a fraction of the price.
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RE: As the Microsoft Windows Phone org churns
The Danger is Microsoft 20th Dec
@crazymcollier iPhone 4 is still better and is only $25.00 bucks more than the Samsung Focus.
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RE: As the Microsoft Windows Phone org churns
Ammalgam Updated - 19th Dec
This whole windows 8 thing doesnt work unless there is TRUE product integration across phone, desktop, tablet and server.

You cant have a separate phone division that may or may not be fully integrated with the rest of the family.

Unfortunately I think it does make sense to fully integrate the phone into the Windows 8 family re: messaging, branding and advertising.

Remember, MSFT are putting all the chips on the table with Windows 8. ALL the chips...

Onuora - Windows8update.com
In two years WP8, Win8, and Xbox will be working well together, but with more room for improvement and integration. But that will come after the OS level is consolidated. I think a MinWin version will be what powers the next xbox console as well.

However, I think MS mismanaged when they developed a separate Windows Store from the Windows Phone Store. It could have and should have been combined from the beginning and just categorize what OS each application was compatible with. Seems like a waste of resourses to create to stores.
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@rmark@...
Just look at MS Dynamics. After more than 10 years, they still haven't pulled the Great Plains, Navision and Solomon product lines into a single coherent product line.
@rmark@... Reserve judgement on the store story. As MJ notes above, there's likely to be one store for all your app needs, across your phone, tablet, notebook and desktop.
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This is the next step in unifying the Windows platforms and furthering the power of Sinofsky.
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As someone who owns 3 HTC Surrounds, I can only say that I am very pleased with the WP7. Years ago, I had a pocket pc that was running Microsoft software and it wasn't as relible as the current software is. Makes a big difference. I would say, that Microsoft needs to put a fresh spin on the phone, as I believe that the flame as been lite, but right now the fire is smoldering. Once the fire catches, I think there will be a big bond fire burnning brite for years to come.
Their marketing is crap. That's why they have no market share. The only WP7 handset available from telco's in NZ is the LG Optimus. Vodafone did have the HTC 7 but sold out and have not replaced it. No word on Nokia handsets yet. I am holding out for a Nokia and have signed a 12 month 'no-handset' contract and see what turns up in October '12.
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with jobs out of the equation, the M$ juggernaut will start making its move. just like the netscape landscape of the cretaceous period. and wait for the losers to sue the winners. deja vu all over again!
the terrible thing is - the phone is SO damn good, yet no one knows because of their piss poor marketing. As someone who is not a tech fan, doesn't want to spend my weekends tweaking and learning my phone and doesn't care about spending hundreds of extra dollars for status, I have found the windows phone absolutely perfect. Totally easy to use (unlike my previous android phone which had a different setup/display and menu in every area, creating absolutely no ease of use. I have a Samsung Focus and absolutely love the device and the OS. Could be coming up in the world - a guy approached me yesterday in an airport and said "I hear those are really great - do you like it?" Turned out he had an i-phone and was looking to trade in because he disliked it and because the word of mouth on the Windows phone was so great...Not exactly viral yet because of poor support by MS - but word is out...
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RE: As the Microsoft Windows Phone org churns
The Danger is Microsoft 20th Dec
@MissLiz - please save the lies for microsoft.com
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I have the same sickness, I am a Windows Phone fan too happy
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No no, Micrrosoft as clearly specify that Windows Phone is a long term product and that they expect 3 to 5 years to WP to gain market shares...

Don't worry Windows Phone OS is here to stay...
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Some guys leave a department to go to another. I've seen it several times at my company. They want to better themselves and their career with Microsoft and you can't blame them for that. Someone else picks up their current roles and life goes on.

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