Five unanswered questions after Microsoft's Q3 earnings call

Summary: I could have entitled this post "10 unasked and unanswered questions" or maybe, if dinner wasn't calling, "50 unasked/unanswered questions" But let's start with five questions that Wall Street analysts didn't ask and Microsoft execs didn't answer after the company announced its FY 2009 Q3 earnings on April 23.

I could have entitled this post "10 unasked and unanswered questions" or maybe, if dinner wasn't calling, "50 unasked/unanswered questions." But let's start with five....

Microsoft had a mixed FY 2009 third quarter, the results of which it announced on April 23. Yes, annuity licensing (volume subscription deals) were up 15 percent. And Microsoft sold a lot of Xbox consoles. But company officials played up most heavily plans to keep the pressure on employees to cut costs, while refraining from offering much optimism in terms of when the economic downturn will start trending up.

Wall Street analysts on the post-earnings call asked lots about cost of good sold. But no one asked:

1. Are there more layoffs coming, beyond the 5,000 announced earlier this year? One Seattle analyst predicted that there would be. A number of Microsoft employees have been walking on eggshells the past week or two in anticipation that more cuts would be announced, possibly today. But no analysts on the call asked. All we know is that Microsoft has cut 800 of the total 5,000 employees it expects to eliminate by 2010 and headcount is ramping more slowly than originally anticipated.

2.Will Microsoft manage to ship Windows 7 in time for the holiday 2009 season? OK, even if they asked, no one would give a straight answer. But still.... 3. What's Microsoft's Plan B if (and some would say when) the EC lowers the boom on the company regarding its browser-bundling policies? Microsoft is due to respond to the EC's preliminary findings next week. Opera's complaint now has been joined by Google, Mozilla, IBM, Sun, Adobe and lots of other Microsoft rivals. No one asked whether Microsoft believes its "Remove IE 8" checkbox option in Windows 7 will do anything to appease the Microsoft-hating judges in Europe. 4. When is Microsoft going to cry uncle in terms of its online-systems spending plans? I know Ballmer has said he is willing to give a business 10 years to prove itself. But what happens if Microsoft doesn't end up striking some kind of partnership with Yahoo? (Another question not asked: Any update on your prospects of striking a deal with the No. 2 search player?) Does Microsoft really think a new version of Kumo/Bing/Sift or whatever its search engine ends up being renamed can undo the hundreds of millions of losses ($575 million in Q3 alone)?

5. Has the continued strong growth of netbooks done anything to reshape your thinking? Microsoft's plan of record is to continue to push full-fledged, higher-price Windows and Office SKUs to fuel its Windows Client and Business Division growth. The Softies have said this is what they plan to do with Windows 7 and Office 2010. But netbooks were 10 percent of all PC sales in the third quarter, officials said. And there's no sign that growth is dwindling. So how does Microsoft think it's going to be able to push Windows 7 Professional/Enterprise and client-based Office 2010 versions to users who really want Windows Starter and Office Web Apps?

No one asked for more info on Windows Mobile 7 or Pink, Microsoft's cloud-computing  pricing plans, its new Zunes coming this fall, the stock price... the list goes on. What else would you have asked if you had a chance to grill chat with Microsoft's CFO?

Topics: Windows, Collaboration, Hardware, Microsoft, Operating Systems, Software

About

Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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25 comments
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  • Really?

    The EC doesn't have Microsoft hating judges. It has Microsoft being found in violation of the EC rules/regulations repeatedly. Ergo, the judges have to bring the hammer down.

    Or would you rather that they didn't do anything when companies did "bad things?" Or is it that you have a "Microsoft is special and shouldn't be touched" mindset?
    zkiwi
    • Nothing happens to the banks when they do bad things.

      I do get your point though. It just seems that in the U.S. if a company is big enough and has enough clout that the law doesn't apply to it.
      roaming
      • UK banks

        UK banks got pounded for unfair penalties for overdrafts last year (or
        year before, can't remember). Other than that UK banks are EXCELLENT,
        and the EU ones too as far as I can tell, try South African banks if you
        want to see "bad things" (in terms of screwing the customers).

        Or the American banks who screwed us all with the whole sub-prime
        affair....
        theoxygenthief
  • RE: Five unanswered questions after Microsoft's Q3 earnings call

    Well, really, what could Microsoft have done about
    netbooks? They were already painted into a corner with the
    way they mucked up Longhorn and, arguably, rushed out
    Vista, and decided that Vista's job one was to use the Wow
    to sell new systems. They were out on a limb when a
    potential disruption and a recession occurred. If they don't
    play the XP card, they don't get any money from the
    segment. I presume XP at this time is nigh on 100%
    margin.

    In the Laptop Finders commercials we do see them
    advertising notebooks that are Apple-proof for price and
    netbook proof on power and size.

    Factor in WinMobile 6.5 arriving sometime later this year,
    probably, and a WinMobile 7 that will be really, really cool,
    they say, when it shows up, and I think a case could be
    made that Microsoft has a real systemic problem with its
    ability to quickly and effectively adapt its operating
    system(s) to new market segments and opportunities.

    If I'm not wrong, there's question or two in there.
    DannyO_0x98
  • Why feed anti-MS sentiments ?!?

    I find it too bad that you resort to those kind of words that do nothing but further intensify the EC-MS conflict. "MS-hating judges"

    Your blog is read by millions of readers across the globe and like it or not, you are building opinions. A careful word here and there could do much more so people start to see the conflict objectively and don't get so upset about it. And it would help MS and the EC in the process as well.
    kweiss@...
  • RE: Five unanswered questions after Microsoft's Q3 earnings call

    Well, do you think Microsoft shipping Windows with its own browser is the most important issue the EU has to deal with right now?
    They should rather spend their time getting Europe out of this crisis (or maybe that's what they are trying to do by claiming hundreds of millions to Microsoft).
    Goldlight
  • "<i>Microsoft-hating judges</i>" That's one Bold <b>Emotional</b> statement

    A good reporter always sticks to the facts and never let his/her own <b>Emotions</b> interfere with his/her job.

    That IS what good impartial reporters do.
    InAction Man
    • Odd... I've never seen you complain...

      ... when an article was clearly slanted to favor Apple and Linux.

      Why is that?
      Hallowed are the Ori
      • Your point is

        Claiming that the EU has "Microsoft-hating judges in Europe" by definition a judge is there to act impartially.

        Clearly we accept Mary Jo is pro MS but to claim judges MS hating needs to be substantiated as its quite a serious claim.



        martin23
        • MJF <b>SHOULD</b> substantiate her accusations or risk

          destroying the little credibility she might still have.
          InAction Man
      • You support very serious emotional unsubstantiated claims. Odd? Not at all

        I always expect the worse from people like you.
        InAction Man
        • You didn't answer the question.

          Nice try at sidestepping it, but you didn't answer the question:

          Why don't you complain about journalistic integrity and impartiality when an article is slanted to favor Apple and/or Linux?
          Hallowed are the Ori
          • Point one in which those claims might have legal implications.

            Then I'll complain along with you.
            InAction Man
          • And still you don't answer the question...


            But that's no big surprise.

            One last try: Why do you not complain about objectivity when an article is published that is slanted toward Apple or Linux?
            Hallowed are the Ori
          • Did you not read

            I answered this point some time ago. This is not an issue about a journalist being pro this or that it is about Mary Jo claiming something about a third party which a very serious claim and totally unsubstantiated in her article.

            If I suggested judges in the US were taking bribes from MS without substantiating the claim would you not think it something that should be questioned.

            martin23
    • MS-hating?

      I think a better definition would be: "Judges that can't be bought by
      lobbyists"
      theoxygenthief
      • @theoxygenthief

        "I think a better definition would be: "Judges that can't be bought by
        lobbyists" "

        Good one!
        Axsimulate
  • Here's why their failing and the true innovator...

    Wow, if Microsoft is so innovative, how is it that Apple showed growth in a down economy and a slow quarter? Because they are a true innovator with a keen eye on future trends and providing nothing but the highest quality and most elegant solutions. Ballmer is a hack, a guy with a lucky college roommate assignment. Until Ballmer is ousted, and can be replaced with a true visionary, Microsoft is doomed to continue this downward spiral. If you want to see one of the reasons why their losing, the following link says it all:

    http://www.youtube.com/watch?v=2NY6-E-w2rY
    gregory.dworak@...
  • Why would I want to be Objective?


    I just spent 10 hours trying to fix my mother in law's Windows computer, and it's still totally f***ed up. Funny thing is, I stick a Ubuntu CD in the drive and it works fine.

    Guess Mom is going to have to get used to Ubuntu, I'm not putting up with this shit any more.
    The Mad Hatter
    • I have adopted that same position months ago.

      Want Linux? I'm glad to help you. Insist in using windoze? Go find help somewhere else.

      Simple as that!
      InAction Man