HTC denies report of Windows Phone 7 shipment delays

HTC denies report of Windows Phone 7 shipment delays

Summary: A report on October 18 that HTC had discovered issues with its Windows Phone 7 devices that could lead to delivery delays is being denied by HTC.

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A report on October 18 that HTC had discovered issues with its Windows Phone 7 devices that could lead to delivery delays is being denied by HTC.

The report sent HTC's stock plummeting yesterday. But when I had a chance to speak with an HTC spokesperson on October 19 about the supposed issue, I was told nothing was amiss... sort of.

"We are shipping our (WP7) phones this week, as planned," said a spokesperson for the company. "Everything pointing to a delay in delivery is wrong."

But HTC is not denying completely that there have may been issues with some of its Windows Phone 7 phones.

"There are always things that pop up," the spokesperson said, "but they get fixed if there is anything wrong."

Microsoft, for its part, would not comment on the reports, referring all calls to HTC.

The report I read on the Taiwanese Focus News Channel site, said that HTC had "noted the problem and was taking action to resolve it, selling extended until the end of the session."

The HTC spokesperson would not provide any details as to what "the problem" was, in this case. I heard talk that the problem could have involved HTC customizations done to the Windows Phone 7 devices -- which could have been fixed via updates pushed to the carriers of the soon-to-be-delivered phones. But HTC officials would not comment further.

Microsoft and HTC unveiled a number of new HTC Windows Phone 7 devices last week, including the HTC 7 Surround, the HTC 7 Mozart, the HTC 7 Trophy, the HTC 7 Pro and the HTC HD7. The first Windows Phone 7 phones go on sale in Europe this week, on October 21, and will be available in the U.S. starting on November 8.

Update (October 21): In spite of HTC's "no delay" claims, it looks as if many of its phones are not available on October 21, as advertised, according to Neowin. Some stores and carriers are saying they won't have HTC phones for two weeks, Neowin said.

Topics: Software, HTC, Microsoft, Mobility, Operating Systems, Telcos, Windows

About

Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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19 comments
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  • RE: HTC denies report of Windows Phone 7 shipment delays

    The first Windows Phone 7 phones will be available in New Zealand at 12:01am October 21 from the Vodafone web site. Europe will launch 12 hours later.
    SteveChadbourne
    • Not true!

      @SteveChadbourne

      In some places it will launch 11 hours later.
      OS Reload
    • Don't buy the first ones

      @SteveChadbourne - As we can see with HTC's difficulties, any brand new OS will have bugs and shortcomings.

      That's why it is best not to buy the first handsets on sale. The only ones buying these on day 1 will be fanbois.

      For everyone else, it is better to wait until next year (2011) for the update to Windows Phone 7. A handset without Copy/Paste, full multitasking, laptop tethering or Bluetooth file exchange will be a very poor experience indeed.
      Vbitrate
      • RE: HTC denies report of Windows Phone 7 shipment delays

        @Tree Frog

        Ok so lets talk about copy paste : You realize how painful it is to copy paste in android even after 3 iterations ???

        Multi-tasking: apple still has 3 party apps called by a multi tasking core and its not true multitasking right?

        LapTop tethering : With tiered data plans you realize how easily you cross 2gb??

        Blue tooth file exchange with what??? How often do you exchange files via blue tooth?? and how fast is it???
        ricecube
      • RE: HTC denies report of Windows Phone 7 shipment delays

        @Tree Frog

        Or "Market Analyst" or "Henry Tsau" or "IT advisor" or "GAM3R" or "Industry Watcher" - how many different aliases are you going to create to say the same thing over and over again? If you are so confident in your message, why do you want to hide behind all these aliases?

        http://www.zdnet.com/tb/1-88877-1684861?tag=talkback-river;1_88877_1684861

        The message seems to be changing ever so slightly with time - first, WP7 will fail like Kin, then WP7 is so bad that MSFT is afraid to use it on tablets and now wait till 2011 for WP7. What next? Come 2011 1Q, are you going to start saying wait for WP8?
        tick tock
      • RE: HTC denies report of Windows Phone 7 shipment delays

        @Tree Frog <br>Why wait? This is not Android. Every WP7 phone will get the update as soon as the update is available directly from Microsoft. I am not afraid that I am stuck on (1.5) Cupcake, (2.0) Eclair or whatever so I am not waiting.
        illegaloperation
  • Probably in Fear of Apple's Announcement Next Week

    Verizon iPhone is coming!!!
    cyberslammer
    • RE: HTC denies report of Windows Phone 7 shipment delays

      @cyberslammer You are such a predictable tool. Your momma would be embarrassed.
      SmoothDouglas
    • Or that Apple created that rumor about HTC's phones

      as they fear Windows Phone 7?

      That is a possibility, is it not?
      :|
      Tim Cook
  • RE: HTC denies report of Windows Phone 7 shipment delays

    The original report makes no sense at all. It really had nothing to do with WP7. At least it was HTC and not Microsoft taking the hit here. You can only imagine what that would bring out if it were the other way around.
    Loverock Davidson
  • Ya gotta feel sorry for HTC being forced to sell phones with a dog

    operating system. All this to settle the patent lawsuits.
    DonnieBoy
    • RE: HTC denies report of Windows Phone 7 shipment delays

      @DonnieBoy

      Really feel sorry for you though.
      ricecube
      • RE: HTC denies report of Windows Phone 7 shipment delays

        @ricecube
        You got to feel sorry for DonnieBoy who is being forced to troll every Windows Phone 7. All this to feel better.

        There, there, nothing going to a mental facility wouldn't fix.
        illegaloperation
      • I doubt force has anything to do with it.

        @day2die
        Donnieboy does this sort of thing willingly... Which makes his delusions of Linux grandeur all that more disturbing. Don't get me wrong, Linux is an adequate OS and has it's place - just not on the desktop.

        About a year ago, just prior to Windows 7's release, Donnieboy actually had the cojones to predict that by this time (one year from then) Microsoft would be bankrupt, belly up in chapter 13 and shuttered. And that Linux would be on everyone's desktop.

        Not so amazingly, his predictions then bore NO fruit as Microsoft has had a runaway success story with Windows 7. So, now he's back, regurgitating his dire predictions of doom and gloom for Windows Phone 7. If history has anything to say about it - Windows Phone 7 will likely do rather well.

        A mental facility might work - but only if they offer cult deprogramming services.
        Wolfie2K3
    • RE: HTC denies report of Windows Phone 7 shipment delays

      @DonnieBoy

      Hey you forgot to copy paste your "Copy/Paste" statement here.
      Wait, that was Market Analyst, no no maybe OS Reload.
      Well you guys are all alike when it comes to WP 7 article I can't tell who's who anymore.
      live.tiles
    • Hey, if you guys want to get giddy about MS strong arming some

      manufacturers into hacking WP7 onto some Android phones, go right ahead.
      DonnieBoy
      • There's an old saying that applies here: You can't rape the willing.

        @DonnieBoy
        Just because you're a lintard fanboi and can't possibly see how others might actually LIKE Microsoft products, or {gasp} might actually WILLINGLY build other products based on Microsoft technology, doesn't make it so. Take the penguin blinders off for a minute - you might actually learn something.

        If HTC is building WP7 devices, then they're likely doing so WILLINGLY. They've evaluated the OS on their own and have come to the conclusion that they can actually make money by putting the OS on their phones.

        Not everyone out there has been converted to the Android is THE only possible phone OS religion.

        Get over yourself.
        Wolfie2K3
  • RE: HTC denies report of Windows Phone 7 shipment delays

    I was part of the support team for the first ever "Windows phone". It shipped on time! That was the "Good news". The BAD news is that the software which made it useful shipped over THREE MONTHS late. That's Microsoft's track record: ship stuff that doesn't actually work. By a curious coincidence, "the first Windows phone" was also the first phone ever manufactured by.... HTC, based largely on IP stolen (by Microsoft) from a UK company called Sendo. The size of the subsequent out of court settlement was alledgedly eyewatering - and was accompanied by a gagging order (which is why you've probably never heard the story!)
    BigRonW
  • RE: HTC denies report of Windows Phone 7 shipment delays

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