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Microsoft counting on brand-new users to hit 30 million Windows Phone 7 target

By | May 28, 2010, 8:25am PDT

As reported by MobileTechWorld earlier this week, Microsoft is touting International Data Corp. (IDC) numbers that show 30 million Windows Phone 7 devices being sold by the end of 2011.

That’s a pretty ambitious goal (to say the least). The first generation of Windows Phone 7 handsets won’t ship until the end of calendar 2010. And in the most recent quarter, Windows Mobile was down to 6.8 percent of the worldwide mobile operating system market, in terms of share. (Symbian still rules the roost with 44 percent; Blackberry OS has 19 percent and the iPhone OS, 15 percent.)

Update: AllThingsDigital is reporting that IDC says their numbers were characterized incorrectly by Microsoft. IDC predicts there will be 32 million Windows Phones (both WP7 and Windows Mobile 6.x models) sold by 2011. But who in his/her right mind is still going to buy a WM 6.x phone (which is not backward-compatible with WP7) as of this fall? Hair splitting aside, I think IDC is still saying that Microsoft is going to sell close to 30 million WP7 devices as of 2011.

I was interested to hear from MobileTechWorld’s Makram Daou more details on where Microsoft is expecting all this growth to come. He was at the Paris ReMIX conference this week where Microsoft talked up the latest Windows Phone 7 projections.

Daou said the Softies are not necessarily counting on stealing share from Nokia, RIM, Apple or any of the Android handset vendors. Nor are they relying solely on the installed Windows Mobile phone base to upgrade to Windows Phone 7. Instead, Microsoft officials are claiming that the majority of the projected 30 million Windows Phone 7 devices to be current “feature phone” users who will be ready to upgrade to smartphones.

It’s also worth noting that Microsoft is unlikely to make much money off licensing fees for the Windows Phone OS. Instead, Microsoft officials see Windows Phone 7 devices as being the conduit for much bigger sales of its still-unannounced cloud services for these phones (i.e., things like Xbox Live gaming, Zune music/video services, the successor to Microsoft My Phone, etc.) — as well as mobile advertising revenues. (A related aside: There’s talk Microsoft may be poised to cut the price of its ZunePass music subscription service from $15 a month to closer to $10.)

In the end, a lot of Windows Phone 7’s uptake will depend on the carriers offering Windows Phone 7 devices. If the available data/service plans prohibitively expensive (a la Verizon with Kin), the quality of the Windows Phone 7 devices and apps will be moot.

That caveat aside, do you think Microsoft (and IDC) are smoking something when it comes to their Windows Phone 7 predictions? Or could you see Windows Phone 7 being good/different enough to attract brand-new low-end phone users.

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Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

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RE: Microsoft counting on brand-new users to hit 30 million Windows Phone 7 target
tomlin21-24319035676893835085146735905770 11th Oct
I admire reebok nfl jerseys the important details you produce into your content or website posts. I will bookmark your blogging site as well as have my very little kinds have a appearance at up right here traditionally.
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I guess if...
zkiwi 28th May 2010
Microsoft aims high then they might

a) Achieve their goal, IMHO not that likely
b) Get a decent result, in which case they can claim "victory" or whatever, or at the least not be pointed at and laughed at
c) Fail, in which case they'll lurk and spin and "change their priorities" as does any company who fails
d) Epic fail, in which case they will be pointed at and laughed at, or pitied or some other negative reaction

My own feeling, they'll try to make it work, but they'll do it in a way that the things they do will run into regulatory trouble and in all likelihood be hammered once more by the EC in particular and possibly the US DoJ.
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Which would be incredibly ironic
NonZealot 28th May 2010
@zkiwi
My own feeling, they'll try to make it work, but they'll do it in a way that the things they do will run into regulatory trouble and in all likelihood be hammered once more by the EC in particular and possibly the US DoJ.

Considering that the real monopolist is Apple (they leveraged their PMP / iTMS monopoly to break into smartphone market), MS has licensed Exchange support to all the other manufacturers, MS has less than 7% marketshare in the smartphone market, and MS has opened up Silverlight to all platforms. But, you are right, they probably will get in trouble with the DoJ and the EC for being a monopoly in the "smartphones that begin with Win market".
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Off topic as usual
Snooki_smoosh_smoosh 28th May 2010
@NonZealot. NT.
Also, Microsoft has already committed to owning OS updates for WP7. They've adoped a completely new strategy since Windows Mobile. Handset makers and wireless carriers will no longer get to dictate which phones receive OS upgrades. Based on how well Microsoft treated Zune owners over the years.
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Which would be incredibly ironic
Proksi Pasang bck Updated - 6th Jul
I don't think the issue is keeping everything safe, as much as it is unifying the user experience. I've just started to get into the development aspect, and I haven't run into too many issues, although I don't need low-leve access like ipad bag blog of best sutudeg community the modern education news and Mozilla or Skype.
This is at least the third mobile team reboot in two years, escalating level each time, and each time pushing the back the release date. Sometime next week we'll hear the new release date (originally 1Q2009), probably to 1Q2011. No matter what the date is it translates to "too late" and "not accessmedicalbooks from this we cartecampus to get the internetparalaevangelizacion will have any pcloshwdb that can be estudielenco from credible".
You mean that if (d) happens Windows Phone 7 Series will be regarded as a "worst-than-vista" (WTV) event, which of course will be a seismic event, since it could destroy the value of the "Windows 7" brand, which has costed millions to create.

It's ironic how Microsoft still has ample margin to return to the Vista-era with one simple product launch.
ZDNet Gravatar
Sure it is nice to have sales projections, but all in all that is only a guess, and is meant to get investors to buy more shares and stocks. Performance of the product is yet to be seen, if it ever releases.
Not sure I follow you. This announcement isn't about bragging, it's about setting goals. Don't set goals, you won't achieve anything.

As for vaporware, again I don't follow you. Vaporware seems to indicate something that doesn't and won't exist. That isn't the case here. Yes, the devices aren't for sale yet, but the development of several are in progress, developer tools released (I'm developing WP7 already), books being written, etc, for the OS.

There is no doubt that this will be released, hopefully sooner probably rather than later - I was going to get an Android, but now will get a WP7 instead.
Not smart enough to get the meaning of vaporware
Any product that is delayed multiple times is tagged as vaporware until released. Example, Windows Vista was vaporware for 5 years.
I heard you are laughing and I know you are in 99% of a majorty. Wisdom not really in your side just because you are in majority. I am giving you something to start with,

1. WP7 is competitive comparing to any current OS.
2. WP7 phones interface is unified across all venders/carrriers. This is the key to success.
3. WP7 phones will have all the top specs (from Dell? HTC?)
that makes iphone look inferior. Also the mid level specs that suit budget users.
Let's see how you like running Regedit on your little cell phone screen! wink

As for your point #2, let's see how the carriers treat this. AT&T *loves* to rip out parts of the UI and substitute AT&T-branded parts. I'm sure MS will TRY to prevent that, but how much leverage does MS have?
regarding regedt, that's the one I will miss with WP7. I love the new UI and I think it will be part of reason it will succeed. However, if you let me choose, I will take the old WinMo UI (not the customized) with a stylus in hand. Just yesterday, I find my pocketPC development device that I used 7 years ago, and with a pencil in hand. It worked a lot better than any of current smartphones. This tells me, PC interface and stylus works, at lease for me. When I switch to a modern touch device with a much better CPU, I felt I have gone back 20 years. Again, you can call me stupid if you really think I am.
I don't want to call you stupid... I really hate the "fanboy/fanboi" term as well, but kinda sounds like that's what you are...
None of your points are truly rational - it just sounds like you've made up your mind that you want WP7. That's fine, but it would be nice to hear you admit it rather than using silly points to justify it.
I do not agree with low-end part unless iPhone is also a low-end phone happy The problem for WP7 could be its immaturity. Currently MS is trying to make WP7 apps as safe as possible by limiting what apps can do on the phone. It means that at least at first there will not be many usable third party apps due to new and limited API, high security settings and lack of backward compatibility. If MS would allow system software upgrades for the windows phones then it would be very useful. Otherwise I would stay away from their phones at least until the next accessmedicalbooks from this we cartecampus to get the internetparalaevangelizacion will have any pcloshwdb that can be estudielenco from version.
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Which would be incredibly ironic
Proksi Pasang bck Updated - 7th Jul
I don't think the issue is keeping everything safe, as much as it is unifying the user experience. I've just started to get into the development aspect, and I haven't run into too many issues, although I don't need low-leve access like Mozilla or Skype. From what I've seen, there will be software updates for ipad bag blog of best sutudeg community the modern education news and the device.
@NonZealot is why it's ok for Microsoft to sue other companies for patent infringement but not ok for other companies to sue Microsoft for the same types of patent infringement. Considering you didn't say that and Donnie didn't say what you asserted, I guess we should read into your post as much as you read into his.
@NonZealot I would buy one, but as long as AT&T is the only carrier it is a BIG NO SALE. I might even be tempted to change to Sprint or Verizon(Assuming they did not cripple it)
@NonZealot Yeah, people love to repeat that "competition is good for users" mantra but it's not true when half of the players in a given market are phoning it in (so to speak.) The half-baked crap being dumped into the market by most of these companies will actually hurt users when they get suckered into buying them. At this point, there are only one or two phones I'd want to own. If there were indeed true competition, with a batch of companies truly trying to compete, not just dumping beta products into the bargain bins in the hopes of snagging the profits of 2-year contracts, then the consumer would benefit. As it stands, not so much.
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@zkiwi
This is at least the third mobile team reboot in two years, escalating level each time, and each time pushing the back the release date. Sometime next week we'll hear the new release date (originally 1Q2009), probably to 1Q2011. No matter what the date is it translates to "too late" and "not credible".

Meanwhile developers who in 2008 bought the early 2009 release date and made apps have lost their entire investment in money, time and interest. The code they wrote for that OS doesn't run on the current planned emulator. The code they might write for the current planned release is unlikely to run on the shipping version if there ever is one - which seems unlikely given three aborted tries.

This story is over.
@zkiwi:
You mean that if (d) happens Windows Phone 7 Series will be regarded as a "worst-than-vista" (WTV) event, which of course will be a seismic event, since it could destroy the value of the "Windows 7" brand, which has costed millions to create.

It's ironic how Microsoft still has ample margin to return to the Vista-era with one simple product launch.
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It is kind of hard to brag about numbers,
Snooki_smoosh_smoosh 28th May 2010
while the product is still vaporware.

Sure it is nice to have sales projections, but all in all that is only a guess, and is meant to get investors to buy more shares and stocks. Performance of the product is yet to be seen, if it ever releases.
@JM1981 Not sure I follow you. This announcement isn't about bragging, it's about setting goals. Don't set goals, you won't achieve anything.

As for vaporware, again I don't follow you. Vaporware seems to indicate something that doesn't and won't exist. That isn't the case here. Yes, the devices aren't for sale yet, but the development of several are in progress, developer tools released (I'm developing WP7 already), books being written, etc, for the OS.

There is no doubt that this will be released, hopefully sooner probably rather than later - I was going to get an Android, but now will get a WP7 instead.
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Any product that is delayed multiple times is tagged as vaporware until released. Example, Windows Vista was vaporware for 5 years.
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Lets see...
jk_10 Updated - 28th May 2010
Call me stupid if you like, but if 500M smartphones are sold in 2011. 30M is just 6%. My question is: why not 20%? which would be 100M. Is my math wrong?

I heard you are laughing and I know you are in 99% of a majorty. Wisdom not really in your side just because you are in majority. I am giving you something to start with,

1. WP7 is competitive comparing to any current OS.
2. WP7 phones interface is unified across all venders/carrriers. This is the key to success.
3. WP7 phones will have all the top specs (from Dell? HTC?)
that makes iphone look inferior. Also the mid level specs that suit budget users.

Sum it, WP7 is a lot more like Windows on PCs, with unified user experience, and diversity in hardwares.
@jk_10 Let's see how you like running Regedit on your little cell phone screen! wink

As for your point #2, let's see how the carriers treat this. AT&T *loves* to rip out parts of the UI and substitute AT&T-branded parts. I'm sure MS will TRY to prevent that, but how much leverage does MS have?
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@bmgoodman

regarding regedt, that's the one I will miss with WP7. I love the new UI and I think it will be part of reason it will succeed. However, if you let me choose, I will take the old WinMo UI (not the customized) with a stylus in hand. Just yesterday, I find my pocketPC development device that I used 7 years ago, and with a pencil in hand. It worked a lot better than any of current smartphones. This tells me, PC interface and stylus works, at lease for me. When I switch to a modern touch device with a much better CPU, I felt I have gone back 20 years. Again, you can call me stupid if you really think I am.
@jk_10
I don't want to call you stupid... I really hate the "fanboy/fanboi" term as well, but kinda sounds like that's what you are...
None of your points are truly rational - it just sounds like you've made up your mind that you want WP7. That's fine, but it would be nice to hear you admit it rather than using silly points to justify it.
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Low-end phone users?
paul2011 28th May 2010
"Or could you see Windows Phone 7 being good/different enough to attract brand-new low-end phone users."

I do not agree with low-end part unless iPhone is also a low-end phone happy The problem for WP7 could be its immaturity. Currently MS is trying to make WP7 apps as safe as possible by limiting what apps can do on the phone. It means that at least at first there will not be many usable third party apps due to new and limited API, high security settings and lack of backward compatibility. If MS would allow system software upgrades for the windows phones then it would be very useful. Otherwise I would stay away from their phones at least until the next version.
@pauliusp Yes and no. I don't think the issue is keeping everything safe, as much as it is unifying the user experience. I've just started to get into the development aspect, and I haven't run into too many issues, although I don't need low-leve access like Mozilla or Skype. From what I've seen, there will be software updates for the device.
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@pauliusp One of the things that ZuneHD and WP7 have in common is that games are developed in XNA. 3rd party developers started porting iPhone games to ZuneHD about 6 months ago. One group reportedly completed a full port in under 12 hours. Many developers will jump at the chance to double their exposure for such a small investment in time. Just consider what happens if 50%+ of iPhone games are available on WP7 before it launches in 6 months.
The WP7 developer kit has been available (completely free, I might add) for months already with a major update delivered in April. I've started tinkering already, and while I can't compare it to iPhone development, I can say it's a pretty easy learning curve for anyone with a couple years' experience in any programming language.
Also, Microsoft has already committed to owning OS updates for WP7. They've adoped a completely new strategy since Windows Mobile. Handset makers and wireless carriers will no longer get to dictate which phones receive OS upgrades. Based on how well Microsoft treated Zune owners over the years, I have complete confidence that they'll do right by WP7 owners-- leaving behind only handsets with hardware specs that aren't up to the task (which is why they're also owning a large say in the hardware specs for WP7).
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when everyone, including MS contiue to note that they won't be developing for it because it's going away, replaced by WP7? Would you buy something that will be discontiued in a few months, or wait for the new version, instead?

OR should we believe that interest in the iPhone is going away, because sales have slowed and Apple is now pushing them for 97 bucks at Walmart?

Yet
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It might be possible ...
P. Douglas 28th May 2010
... if MS markets its pants off, to the point where the terms 'Windows Phone' and 'Zune network' get stuck in people's minds. We are talking about MS doing at least as much marketing as Apple, for at least 2 to 3 years. Also the Zune network has to have a huge, diverse range of music and video content - because the bigger the basket, the more likely people will find things of interest in there worth consuming. Also while it is very important to get old media content onto the Zune network, having a huge swath of independent music and video content is extremely important for MS' Zune network to gain an edge. (Also independent content will have to be promoted a great deal [like on TV] in order to make money from it.) I believe there is a lot of value in the long tail of content, and I wouldn't be surprised if most people wind up spending over 60 percent of their time consuming this kind of content. Again, as I see it, the Zune network and its content (specifically) has to be advertised over and over again on TV and other places for them to gain traction. MS does this paltry amount of advertising of the Zune player, and wonder why it doesn't take off. If MS isn't prepared to do serious, sustained marketing, it don't believe it should bother to release its services and products to market.

Also, give the people what they want. If people e.g. want to be able to download music videos without DRM, allow them to do so - if it is fine with the artists or production companies. MS has this irritating way of siding with old media against its customers when it doesn't have to do so, then wonders why it is not more successful. Also spruce up the Zune software by doing things like adding an equalizer, and centering the display of the content in the software. Also make it more social by allowing people to make comments on content such as songs, albums, podcasts, TV shows, etc. Then prominently feature the Zune network, and allow for the easy and slick consumption of varied content at tiered subscription prices. I believe MS should also improve the Windows Media Center (WMC) by allowing for quick, easy, global searches of content like in the Google TV software. WMC could also have a Quickplay feature as found in the Zune software, and the Zune network should be prominently displayed, and always easy to get to.

MS needs to use a lot of marketing like a crank to get the Zune network, Windows phones, and the Zune player to take off. Once these services and products take off and keep going, MS won't have advertise as heavily. (E.g. Apple doesn't market the Mac and the iPod as heavily as it did before.) The above will also be a very important learning experience, on how to drive people generally into future paid services.
@P. Douglas

I absolutely agree, marketing and product differentiating will be the only way for it to succeed. I live in the UK and we've seen the iPad launch today, already I have seen 6 adverts on bus stops for it, and already my dad has bought a ?700 model on a whim.... adverts work.

I too have been calling for an increase in independent music and adding commenting to podcasts etc... they have a real opporunity to capitalise on their social features but never seem to.

I also agree that their portfolio of products should be more heavily promoted... products like WMC are world class and it's only a matter of time before the competition catches up and people will never have known that MS was ahead for so long.

It's a shame, they have the talent, products and the money... they just don't seem to commit.
Sounds about right to me. 30 million people with a Microsoft Windows based phone, that will be a good time for all. Just by design the Microsoft Windows Phone 7 is going to change the mobile landscape.
@Loverock Davidson
Oh brother.
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color
banned from zdnet 28th May 2010
@Loverock Davidson
man, what color has the sky in your world?
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Apple had it easy
bmgoodman Updated - 28th May 2010
In one way of thinking, Apple had it easy in completely reinventing the cell phone market. Let me explain. It wasn't easy in the sense that it took a look or time, effort, and expense to dream up such a great product. They did this by having the foresight to see what the cell phone market COULD become, when everyone else out there was serving up the same confusing, tired old menus. Even those makers who were adding cool new features, like voice recognition and auto-focus cameras were failing to improve the UI. "Just jam the new features into any menu" seemed to be the mantra. Most people couldn't seem to find the features already in the phones!

Well, once Apple showed you could make a LOT of money by re-inventing the cell phone, suddenly everybody TRIES to be a "re-inventor". Sure many (most?) fall short, but now there is MUCH more compelling competition.

So how well can Microsoft hope to do against such formidable competition? I'm not sure how 30M compares to the current number of phones sold per year. The smaller the percentage, of course, the easier it will be to hit the target.

That said, it really comes down to the product. If this is *really* the cell phone, re-imagined, they should be able to hit 30M. If it's Microsoft "Bob" all over again, then forget it.

I'm willing to give it a serious look. But it's gotta be really good against some serious contenders.
@bmgoodman
Cool! Thanks for a sensible, thoughtful response!
I own an HTC HD2 and I simply won't ever buy a Windows Phone 7-based phone until they add back 3 critical features: backward compatibility with WM 6.5, native app framework and self side loading of apps. Which is never.
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RE: Microsoft counting on brand-new users to hit 30 million Windows Phone 7 target
jackson1984-24316069205748857739440257893812 9th Oct
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