Microsoft to offer CRM Online 2011 promotional pricing deal next year

Microsoft to offer CRM Online 2011 promotional pricing deal next year

Summary: Microsoft will be offering its CRM Online 2011 service for a promotional introductory price of $34 per user per month, which will kick in starting in January 2011.

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Microsoft will be offering its CRM Online 2011 service for a promotional introductory price of $34 per user per month, which will kick in starting in January 2011.

The company announced the promotion on October 14 at its Convergence Europe conference.

The current pricing for CRM Online is $44 per user per month. Microsoft officials said that current customers who want to take advantage of the new promotion can sign a new contract to get the cheaper price.

The $34 price is good for the first 12 months of service. Sign-ups for the promotional deal will be open until June 30, 2011. The promo price does not kick in until CRM Online 2011 is made generally available.

Speaking of availability, earlier this year, Microsoft officials said that the coming version of CRM Online would be out before the end of this calendar year.

Officials are now saying "R&D on the next version of Microsoft Dynamics CRM Online will be completed by the end of this year, but due to the holiday season, the team will begin formal launch events for this service and start taking paid customers in January 2011." CRM Online 2011 is currently is available as a public beta.

The on-premises version of Dynamics CRM 2011 is still slated for availability in the first calendar quarter of 2011, officials reconfirmed today.

CRM 2011 will add a native Microsoft Outlook Client, an Office-like Ribbon and more user personalization options. It also will provide guided process dialogs, inline data visualizations, performance and goal management capabilities and real-time dashboards, company officials have said.

Other news out of Convergence Europe included the expanded availability of Microsoft's Dynamics AX for Retail product into 22 new markets, starting February 1, 2011. The Softies also announced the availability of an ERP two-tier connector that can be used between Dynamics AX subsidiaries and the SAP Business Suite.

Topics: Enterprise Software, Microsoft, Software

About

Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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4 comments
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  • RE: Microsoft to offer CRM Online 2011 promotional pricing deal next year

    Do you mean $34 per user per month or $34 per year? Otherwise it will be $408 per user per year, seems a bit out of range!
    gbrugman
  • Pricing

    Hi. No... $34 per user per month is correct. It is not $34 for a whole year... MJ
    Mary Jo Foley
  • Compare it to Outlook 2010 Business Contact Manager

    How does CRM Online 2011 compare to Outlook 2010 Business Contact Manager? It is built into "volume purchased" Office 2010 Professional Plus, and there is no monthly charge for its use. By the way, does anyone know of a way to buy it without having to buy multiple Office programs?
    LeonCollins
  • RE: Microsoft to offer CRM Online 2011 promotional pricing deal next year

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