Microsoft: Valid Vista Family Discount keys on the way

Microsoft: Valid Vista Family Discount keys on the way

Summary: This update just in from the Windows Vista licensing department. If you are one of the folks who purchased this week the Vista Family Discount Pack and got an invalid licensing key, the fix is coming soon.

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TOPICS: Windows
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This update just in from the Windows Vista licensing department. If you are one of the folks who purchased this week the Vista Family Discount Pack and got an invalid licensing key, the fix is coming soon.

Family Pack purchasers reported that they were issued invalid keys for the Vista Home Premium copies that are part of the Vista Ultimate-Home Premium bundle.

It took a day, but here is Microsoft's update on the matter, via a corporate spokeswoman's public statement:

"Microsoft is aware of the (Family Discount key) issue and is working to address it. New product keys are on the way as of this afternoon to the small group of customers who have been affected. We've also taken steps to ensure that the issue is resolved going forward. We're committed to providing a great customer experience for Windows Family Discount participants."

Topic: Windows

About

Mary Jo has covered the tech industry for 30 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

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