Microsoft's Ozzie defends Microsoft's aggressive online spending

By | May 20, 2009, 6:54am PDT

Microsoft Chief Software Architect Ray Ozzie defended Microsoft’s continued heavy investments in the online-systems arena, claiming the flowing trail of red ink from Microsoft’s Online Systems Business (OSB)  doesn’t tell the whole story.

Speaking at the J.P. Morgan Technology, Media and Telecom Conference on May 20, Ozzie touched on his favorite topics — software plus services, Microsoft’s “three screens and a cloud” (mobile devices, PCs and TV) vision; and the need for Microsoft to field consumer services as a way to show off its cloud-computing prowess.

But a question from one audience member on why Microsoft continues to pour so much money into its still-unprofitable online services division got Ozzie to deviate a bit from his script.

(For its FY 2009 Q3, Microsoft’s OSB lost $575 million. Its latest round of layoffs allegedly included some OSB personnel, but relatively few, according to company scuttlebutt.)

The benefit of continued research and investment in Microsoft’s consumer-facing Live services — everything from Windows Live Hotmail, to the soon-to-be-rebranded Live Search — “is bigger than the numbers indicate,” Ozzie said.

Microsoft’s growing family of enterprise-focused services — Exchange Online, SharePoint Online, etc. — have taught the company a lot about cloud requirements. Its investments in consumer services  have taught the company important lessons about scale, Ozzie said.

The underlying infrastructure Microsoft has built to deploy and run its consumer services is now being extended to support other services throughout the company, he said. Ozzie pointed to “Cosmos,” the high-scale file system that is part of Microsoft’s Azure cloud platform, as ultimately supporting and aiding every consumer, enterprise and developer property at Microsoft. He noted that the management systems for Microsoft’s current and existing cloud services are all derived from the learnings Microsoft has gleaned from managing its consumer online services.

Ozzie said he believed one of Microsoft’s main advantages vis-a-vis its cloud competitors is “the fact we build both platforms and applications.” (How the world has changed. In the 1990s, Microsoft officials, hoping to head off more antitrust suits, claimed Microsoft maintained a strict wall between its operating systems and applications business.)

The Azure operating system and services platform, which Microsoft is slated to make available in final form this fall, is another place where Microsoft has been sinking substantial funds for the past couple of years.

Ozzie said Microsoft’s focus on building a cloud operating system differentiates it from other cloud vendors. Azure is Microsoft’s “20 or 30 year vision,” he said.

Speaking of Microsoft’s online services, Microsoft is starting to turn up the hype-meter for its new search release, codenamed “Kumo.” At next week’s “All Things D” conference, Microsoft officials are going to show off Kumo to show attendees. But the actual commencement of the rollout isn’t likely to start until early June.

As search expert Danny Sullivan notes, there’s a difference between a demo and an actual debut. And all signs are pointing to Kumo/Bing/or whatever the new release eventually is called, as being made widely available to consumers starting around June 2.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

17
Comments

Join the conversation!

Just In

RE: Microsoft's Ozzie defends Microsoft's aggressive online spending
jackson1984-24316069205748857739440257893812 10th Oct
When i spend a pay a visit to to some weblog, odds are that I see which the development is insufficient nfl wholesale and as a consequence the writting lousy. About your web site,We have to say that you have reached a good occupation most suitable right here.
0 Votes
+ -
Interesting time ahead
rohitharsh 20th May 2009
Looks like June is a big month for MS. We get to hear more about XBox, Zune, Pink Services, Kumo. And towards the end of year we have new Zune HD, xBox updates, Windows 7 and along with Zune HD a peak into Windows Mobile 7.

I have a feeling that ZuneHD and Windows Mobile7 are linked together. I wonder if ZuneHD is also based upon ?Chalan? or if the link is there because of the services which might later be available on Windows Mobile7. Either way it is going to be a very interesting year.
0 Votes
+ -
Yawn....
ThePrairiePrankster 20th May 2009
Same old stuff we heard in 2006
0 Votes
+ -
Let us know when Ozzie has something new to say
ThePrairiePrankster 20th May 2009
Same old song and dance routine with the same mediocre results.
0 Votes
+ -
I hope...
rjohn05 20th May 2009
this succeeds if only because I am tired of people pissing on Microsoft. The company is trying to change (even though I realize their hand is forced in a lot of ways) and provide modern products and services to its customer base. I think they deserve a break in this case because Azure has the potential to be something great.
0 Votes
+ -
Not likely.
Hallowed are the Ori Updated - 20th May 2009
They could cure cancer and would still be, as you wrote, "pissed on".
0 Votes
+ -
Hey, its their money, who cares?
No_Ax_to_Grind 20th May 2009
I don't understand the crying...
0 Votes
+ -
Yep but who cares your post
Gladiatorcn 20th May 2009
I don't care their money, neither your biased opinion.
0 Votes
+ -
Hilarious!
Mikael_z 20th May 2009
Micro-soft has never succeeded outside winblows and orifice, everything
else has failed miserably, thinking about profits and market share both.

The PC will not exist forever, or it'll at least not dominate forever, so it's
a plausible idea that Micro-soft will fade away into nothingness, sooner
or later.......... happy
0 Votes
+ -
Billions more blown on profitless products
HollywoodDog 20th May 2009
Lemmie guess what's in the road ahead; big profits on Windows and Office, big losses everywhere else.
0 Votes
+ -
Wrong
marksashton 20th May 2009
Microsoft has several other hugely profitable businesses including Windows Server, Exchange, SQL Server and SharePoint. Each would be among the most profitable software companies in the world as individual entities. Still, it's probably good for MSFT if people like you keep throwing out that old yarn about the company being only about Windows and Office.

Oh, by the way, Windows and Office continue to bring in huge piles of money every quarter. Billions of $. A lot of companies would like to have that problem. wink
0 Votes
+ -
i.e. they all enjoy the free ride with winblows, much like MS got a free
ride with Big Blue (damn their poor judgement) once upon a time. happy
0 Votes
+ -
by tying them together you get the __worst__ of both worlds.

Applications that require internet access to work, so you have to have the application installed on your PC (doesn't work therefore if you go to another PC, a public access PC, your mobile phone etc).

Online services that need applications to work are no good either.
Gmail/Calendar work great, just like rememberthemilk, amazon, ebay, facebook, the best bank sites, all through the web. They DON'T need applications.

Ozzie doesn't get it, but then he's paid not to get it. It's Microsoft's only notional advantage, so they've been trying to get this message to the market.

But the very existence of the superior Google Calendar and GMail products (not to mention very capable google docs) means this message is known generally to be false.
Ozzie is on a hiding to nothing with this.

It's a pity, I really like the internals of Lotus Notes, it was & is a truly great product.
You lost all credibility with your reference to Lotus Notes as a "great product". Lotus Notes is a horrible product. With the latest 8.5 client, they are just now slapping on features (poorly I might add) that were available in Outlook XP/2003... There is a reason why it is a dieing product....

Regarding the rest of your opinion, for many people a mixed mode is going to be best. Do you trust Google, Amazon, or heaven forbid Microsoft to have all your data/apps available when you need it? Even the mighty G has had problems. Last week packet loss, and not too long ago (maybe a couple of months?) Google Apps was unavailable... If you want no app on the client, then what do you do when the cloud is unavailable???? Not everybody can wait 8, 12 or 24 hours for the service to come back online...
0 Votes
+ -
He uses code to write Microsoft programs.
0 Votes
+ -
RE: Microsoft should be closed
drleos 21st May 2009
A company that for 20 years can not develop a system working without problems has no moral right for living.
0 Votes
+ -
I am not a MS fan but:
lucivero@... 23rd May 2009
People will buy it anyway, because there is no alternative. Let's face it, they have a monopoly on the O/S. It comes free with your new PC. That was the marketing genius of Gates, getting the PC manufacturers to have Windows pre-installed on all their PC's.
IBM blew it when they let MS get away with this.
0 Votes
+ -
RE: Microsoft's Ozzie defends Microsoft's aggressive online spending
jackson1984-24316069205748857739440257893812 10th Oct
When i spend a pay a visit to to some weblog, odds are that I see which the development is insufficient nfl wholesale and as a consequence the writting lousy. About your web site,We have to say that you have reached a good occupation most suitable right here.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix