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More new Microsoft Hotmail features targeting 'gray mail' due by end of 2011

By | October 3, 2011, 1:04pm PDT

Summary: Microsoft is adding more granular spam-fighting and organization tools to Hotmail between now and the end of the year, officials said on October 3.

Microsoft is adding more new features to Hotmail between now and the end of this year that will help users better fight spam and declutter their inboxes, officials said on October 3.

The coming, more granular features announced today at live events in New York and San Francisco build on the spam-fighting technologies the Hotmail team has rolled out in recent months. Microsoft officials said the next group of spam-fighting features will help users target “gray mail,” or mail that may or may not be actual spam, depending on a user’s view.

Among the soon-to-be-rolled-out features:

Newsletter filtering, including “unsubscribe”
: The new filtering automatically will categorize incoming mail as “newsletters” and sweep all messages categorized this way into a folder which can be deleted altogether. Via this feature, users can be removed from mailing lists and/or block future incoming “newsletter” content by using the “Unsubscribe” feature (which will cue Hotmail to ask a company to remove the user from a mailing list).

More advanced folder management, with “categories” designation
: Users will be able to create and apply their own categories to individual mail messages inline. Users can use Hotmail’s Sweep with categories, too. Users will be able to manage folders inline and right-click on them to rename, delete, empty or mark a whole folder as “unread.”

Scheduled clean-up: Users can automatically get rid of emails “of a certain age.” They also can subscribe to a site and delete everything except the most recent message (if so desired). With scheduled Sweep, users can also choose to move emails from a sender to a folder or delete the message(s) after 3, 10, 30, or 60 days.

“Flags done right”: Users can flag messages so they will stay at the top of their inbox, regardless of the amount of mail they have received in the interim. Flags also work with Sweep.

Instant actions
: Users will see buttons appear for the most common taks when they hover over a message, enabling quicker delete, flag, Sweep and other functions. Users can add or remove buttons, customize the order of buttons or turn off Instant Actions completely.

The rollout of these features will start “soon,” after Microsoft finishes swatting a few more bugs and will be out to all users this year, officials said.

Microsoft did not share information on what is coming with Windows Live Wave 5 or about the rumored HTML5 version of Hotmail today.

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Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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RE: More new Microsoft Hotmail features targetting 'gray mail' due by end of 2011
TheBusinessAdvisor 16th Dec
Is it just me?
Since the updated features were launched, I can't copy text out of emails (Mac/Safari). I can't copy paragraphs sent by collaborators -and it makes Hotmail useless for receiving software confirmations, because I can't copy product keys, passwords, etc.
If this is deliberate then at one stroke they've made Hotmail useless.
0 Votes
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On Behalf Of
YukioCowboy 3rd Oct
As a business person with multiple e-mail "identities" the only thing that matters is getting rid of the "sent on behalf of" cruft when I try to choose among my (valid) source e-mail addresses. HotMail and any other Microsoft e-mail services that don't let me choose my From address are unusable, hence, Microsoft forces me to use Yahoo/GMail.
@YukioCowboy

What do you mean? The ability to send a new email message using a different email address? Hotmail does that... You just have to add them and verify them (as others do) under Mail options.
I hope they update the user interface. The current one is hideous! It is outdated and feels extremely clunky.

I am saddened to hear that this event was more about explaining what they've done, not really what they are going to do. I still have many issues, like the refresh icon will sometimes fail to actually refresh my inbox. I know there is new email, but it doesn't show it until I refresh the entire page... Other times the unread counts on folders are no longer correct, then when clicking on a message to load it in the preview pane, it doesn't load it!
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They are
Michael Alan Goff 3rd Oct
@ian.aldrighetti

Apparently, they're giving it an HTML5 makeover.
0 Votes
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WoW
Vendking 3rd Oct
Life has certainly gotten tough............
0 Votes
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I like, but I spend most of my email time on my iPhone. For graymail, I use the SpringClean app, costs next to nothing and whacks ???graymail???, in Gmail and Yahoo mail too.
0 Votes
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This is step in the right direction
thx-1138_@... 5th Oct
I particularly look forward to the improved newsletter filtering mechanisms.

Getting more granular control over an Inbox through improved filtering is always welcome; that and keeping spam / unsolicited mail to an absolute minimum (if not eliminating it altogether).
I would realy like to see an interface that looks, feels and behaves more like Outlook.

Better contact management especially is badly needed - especially for tighter integration with Windows Phone 7.5.
0 Votes
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RE: More new Microsoft Hotmail features targetting 'gray mail' due by end of 2011
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xgctao,nxlcryep29, uwwln.
Is it just me?
Since the updated features were launched, I can't copy text out of emails (Mac/Safari). I can't copy paragraphs sent by collaborators -and it makes Hotmail useless for receiving software confirmations, because I can't copy product keys, passwords, etc.
If this is deliberate then at one stroke they've made Hotmail useless.

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