Office Starter 2010: The fine print on Microsoft's Works replacement

By | November 23, 2009, 7:33am PST

More information is coming in from various testers regarding the Office Starter 2010 build that Microsoft released to a group of selected testers late last week.

Office Starter 2010 is the Microsoft-designated replacement for its Microsoft Works product. Starter will be a low-end, free (but ad-supported) bundle of Word and Excel.

One (of many) criticisms of Works was that it didn’t support all the same file types as Microsoft Office did, making Works only somewhat compatible with Office. It looks like that same limitation will be present in Office Starter, based on a frequently-asked questions document from Microsoft that one tester forwarded to me. From that FAQ document:

Q: There is a file I can open in Excel or Word that I cannot open in Excel Starter or Word Starter, why?

A: Excel Starter and Word Starter do not support exactly the same file sets.  The following file types cannot be opened in Office Starter: .xla, .xlam, .dsn, .mde, .accde, .odc, and .udl.

Also, add-ins and macros are only marginally supported in Office Starter 2010. According to Microsoft, Office Starter does not support add-ins and will not load them. From the FAQ:

Q: Files have macros, but they cannot be run in Excel Starter or Word Starter, why?

A: Office Starter does not support the creation, editing, or running of macros. However, if a document with a macro is opened in Starter, the macro remains as part of the file.

Another often-glossed-over point regarding Office Starter is how it will be made available. It will be an OEM-only product and not available for download. Again, from the Microsoft FAQ:

Q: How will I be able to get the released version of Office Starter?

A: Office Starter will only be available as pre-loaded software on select new PCs pre-loaded with the Office suites.

As testers noted last week, there’s a new Office-to-Go feature in the Office Starter product that allows users to take their Starter copies (and associated documents) with them on a USB drive. But that feature only works on Vista Service Pack 1 and Windows 7 machines. Since Starter is an OEM-only product that will be preloaded on new PCs, it makes sense it won’t work on XP machines, as OEMs are phasing out XP support (the last bastion for XP — netbooks — won’t be supported after next spring).

What do you think of these Office Starter 2010 limitations? Are any of them onerous enough to make Starter a non-starter?

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Mary Jo has covered the tech industry for more than 25 years for a variety of publications and Web sites, and is a frequent guest on radio, TV and podcasts, speaking about all things Microsoft-related. She is the author of Microsoft 2.0: How Microsoft plans to stay relevant in the post-Gates era (John Wiley & Sons, 2008).

Disclosure

Mary-Jo Foley

Freelance journalist/blogger Mary Jo Foley has nothing to disclose. WYSIWYG (what you see is what you get). I do not own Microsoft stock or stock in any of its partners or competitors. I have no business ventures that are sponsored by/funded by Microsoft or any of its partners or competitors.

Biography

Mary-Jo Foley

Mary Jo Foley has covered the tech industry for 25 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.

Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.

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RE: Office Starter 2010: The fine print on Microsoft's Works replacement
jackson1984-24316069205748857739440257893812 10th Oct
I delight in coming yet again for the web site. I stumbled on it when I used to be checking in yahoo. Your materials has aided me substantially. It absolutely nfl store was specifically what I've been trying to find out.
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For me, non-starter
Economister 23rd Nov 2009
A crippled, incompatible, ad supported product makes little sense to me, when Open Office and Google are alternatives.
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Exactly
mseyf Updated - 23rd Nov 2009
There's already a portable version of OpenOffice that runs on a USB stick - nothing new here.
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The people who would go for Office Starter don't evenknow Open Office even exists.
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Open/Google Office no good for business
jdaughtry@... 23rd Nov 2009
They are alternatives, but not replacements. Going oo->MS or MS->OO mangles documents. I would never trust OO to prepare a contract that would be read by a customer in MS. It WILL look funny, and that WILL cost me the job.

I've looked briefly at SoftMaker. It's not free but it's reasonable and my initial reaction is that it's more compatible with MS. AND it's portable. But it still doesn't support docx files.
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It is fine for business.
TripleII-21189418044173169409978279405827 23rd Nov 2009
Here in the US, Word still rules, but overseas (I work for a worldwide company), since 2007 our clients in India insist on ODT for all editable correspondence, OO is common in Europe as well, and more and more companies are insisting on PDF as an exchange format. It is a toss up in Asia with .doc, then .rtf then .odf being the formats of choice. My manager has OO installed alongside Office.

You are right, MS to OO and OO to MS can lose formatting, but the same is true for 97 to XP, 95 to 2007, XP to 2007. People seem to forget that. It is very telling that my company had to migrate all Word 95 to Office XP now because it became apparent that waiting any longer, they might be unreadable. I use OO to convert Word 95 documents that my colleages find causes XP to simply "puke" on the old document.

And you know what, the customer is always right, and anyone soliciting bids can choose any format and vendors will simply suck it up. So, if Verizon, for example, simply said .ODT is our official format, deal with it or go away, poof, that's the way it will be.

TripleII
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My users run a mix of MS Office from 97 to current, as well as
OpenOffice and Apple's iWork. I and a few others in IT prefer Google
Docs. With the exception of a very few Word documents, we have not
had any problems exchanging documents.

And those problem Word documents that didn't open perfectly in
OpenOffice also didn't open perfectly in all versions of MS Word.

IMO, that's a great reason to for all of us to use ODF.
@jdaughtry

If the contract requires no actions/modifications on your client's end, OO offers a PDF export. I bet nothing can be better than a PDF document as long as it doesnt require any modifications. We have OO as corporate standard. We use
1. OO docs for internal documents
2. OO -> PDF for read only documents to be distributed outside the organization
3. A limited number (typically 100:1 ratio) of M$ Office for modifiable documents for external distribution (If specified by the client as a requirement)
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You're a non-starter
iceykola 23rd Nov 2009
Why would you use google docs over a free version of Office? It, most likely, will at least support the same features that google docs. It will have a familiar interface so the speed you pick up using office on a work or school computer will translate over. It is completely compatible with the main Word formats that people use (.doc, .docx, etc) and won't screw up formatting when you transfer it. The limitations seem completely insignificant for the average user. If you need to type up a paper for school, there it is. It's free, comes with your computer, and is very familiar and easy to use. Need more advanced features? Get home and student version cheap from numerous places.

Open office may be capable of a lot of things that google docs and this office starter may not be capable of, but it's a completely different interface, and not worth the hassle to learn for most people. Why bother when most companies are using MS office products, and usually offer a home use program to get office enterprise for $10-20? It doesn't make sense.

Point being, this office starter makes a lot of sense for great number of people, and will keep people in the microsoft office ecosystem, it's a smart move by MS. My guess is that it will support the same functions as the office web apps will, but just be running natively outside the browser.
It is well-known that macros are used in only about 1% of Microsoft Office documents. The other excluded file formats are very specialized, and the chance of a beginner of ever encountering them is close to nill. For example, there is a specialized binary version of the Office 2007 Excel format that is designed for better performance if your spreadsheet is 10's of megabytes in size.

There is no downside to just supporting .docx and .xlsx for a free starter kit, which is what this is. For anyone to call it "crippled" displays either ignorance or malice.
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Heh
KTLA 23rd Nov 2009
You said "or". How adorable.
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Ignorance or malice has nothing to do with it.
BubbaJones_ Updated - 23rd Nov 2009
Questions about issues of compatibility are quite relevant, not from
"ignorance or malice". It is important to know those things.

While at home, for cost savings, a person may want Office Starter to use
on Word and Excel files. Their company may not provide a MS Office
copy for home use so it will be the users responsibility to purchase
something. Their question may be "should I download Office Starter or
purchase MS Office?". So again, asking questions about file compatibility
and feature set is quite important.
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My "gnorance or malice"comment was clearly pointed at people who called it "crippled". It did not refer to those who merely ask about file compatability, which is an important question.
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Ah,
BubbaJones_ 23rd Nov 2009
on the web a comment made comes across much differently than when
said in person. Truly, comments need better explanation, otherwise it
leaves them open for interpretation, and speculation of intent which
many times is incorrect; such as now.

In your original post I perceived it one way your intent was another. So it
seems we both could have been more exacting perhaps.

Thank you for your reply.
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Not better said
mario.albertico 24th Nov 2009
It could not have said in any more plain and honest terms. Bravo.
Please let it be known that Works 9 could edit and save to Open XML and earlier versions could edit and save Office binary formats. Even worse news is Office 2007 and below users will never get ISO compliant Open XML as announced on the Engineering Office blog. Just few days ago I learnt Microsoft's ODF implementation in Office doesn't even support encrytion or reading encrypted documents yet they claim ODF support. I am thinking of switching to an alternative Office suite. Enough with Microsoft's format non-sense.
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Totally Insufficient
LarryPTL 23rd Nov 2009
I use word, excel, and powerpoint all the time at home. Starter is inadequate. Powerpoint, in particular, makes it very easy to merge two pictures together without having to learn another picture editing tool.

I can get by without outlook, but the other three programs are essential. If MS can't supply them with the file extensions most of us use, I'll switch to open office.
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What file extensions are missing?
Michael Kelly 23rd Nov 2009
The ones listed are related to macros, add-ins and databases. And those wouldn't work on OOo anyway.
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Significant Difference
dunraven 23rd Nov 2009
Does Starter *create* files that cannot be opened in a full version, or can it merely not *open* some of the more sophisticated files? The former was by far the bigger problem with Works, in my estimation.
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... but it can open and create all the common ones.

0 Votes
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Works was a horror. I would rather see a crippled version of Office preloaded as crapware on a new PC.
I think Star Office.. or Linux products

Why take your pants down to make it easier for M*S to rape you. Get away from their clutches while you can.
OEM copies of Works is where Works does well-so made
sense that Office Starter is OEM only.

For retail, I imagine many will go for the home and
student/home and business versions.

Mary-Jo, has MS said Office Starter will open .wps and .xlr
files?
There is no doubt that Works has reached its use-by-date and Office Starter 2010 would be an OK replacment. I agree with other readers that Powerpoint should be included. It will need to be compatible with most commonly used file formats.
One more reason to use OpenOffice!
0 Votes
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Will this be available to System Builders?

Is this going to be the standard Office OEM bundling option for royalty OEM's and System Builders?

Is this the next thing that replaces the "Office Ready PC" program, whereby users got Office Pro trials that would unlock to full version Basic, Small Biz, or Pro versions?
What will replace Microsoft Works at retail-the home and
student version?

Seeing as Starter is aimed at the OEM's.
0 Votes
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Really?
Joe_Raby 24th Nov 2009
They stopped selling Works at retail ages ago. I haven't honestly see it on store shelves for more than a year.
This is suppost to be the program that is replacing MS Works.

If any of you have used Works, some of the formating & macros didn't transfer over when opening up a normal word document with nice formating. However, I think that this isn't bad for being a free program. I can only guess, but you never know, it may have a way to do an anytime upgrade like Windows 7 offers in its starter edition.

Only time will tell.
I can live with limited document creation ability, but a program that will apparently read incoming documents but can omit important information seems very dangerous to me.
Plus, given the MS architecture's susceptibility to viruses, linking to advertisements looks like an exposure too far.
Almost anything that displays only-and-all the received data (however unattractively formatted) is preferable.
@shtromer
P.S. Microsoft's own marketing (to OEM's) could be instructive
(Google "Microsoft Office Starter" and follow the first link to a Microsoft site)
I can live with limited document creation ability, but a program that will apparently read incoming documents but can omit important information seems very dangerous to me.
Plus, given the MS architecture's susceptibility to viruses, linking to advertisements looks like an exposure too far.
Almost anything that displays only-and-all the received data (however unattractively formatted) is preferable.
Microsoft's marketing spiel (Google ""microsoft office starter"" and follow the first microsoft link) strikes me as "interesting".
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It is OEM only, and large oem only, no builders. The user does not have ability to re-install. If you re-install Windows, starter is down the bit bucket.

As an OEM version, the OEM is supposed to support it, but they often are not, referring user to MS setting up a vicious circle of non-support
17. SUPPORT SERVICES.
For the software generally, contact the manufacturer or installer for support options. Refer to the support number provided with the software. For updates and supplements obtained directly from Microsoft, Microsoft provides support as described at www.support.microsoft.com/common/international.aspx.


A lot of the time it is installed in Click to Run, which confuses the heck out of people. And when there is a problem most technicians are totally out to lunch.
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RE: Office Starter 2010: The fine print on Microsoft's Works replacement
jackson1984-24316069205748857739440257893812 10th Oct
I delight in coming yet again for the web site. I stumbled on it when I used to be checking in yahoo. Your materials has aided me substantially. It absolutely nfl store was specifically what I've been trying to find out.

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