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The Mobile Gadgeteer

Matthew Miller & Joel Evans

Dial to check if you can upgrade to iPhone 4 at a discount

By | June 8, 2010, 9:22am PDT

Summary: AT&T is offering a nice upgrade offer to existing customers. A simple dial and you can see if you qualify.

Along with the announcement of the iPhone 4 came news that AT&T was going to offer early upgrade options to existing customers. If you’re wondering whether or not you qualify, you can dial *639# from your phone.

In the case of the iPhone, doing that eventually results in the text message you see below, which states:

As a valued customer, we can offer you an upgrade with a new 2-yr commitment and an $18 upgrade fee.

If you haven’t been following the pricing of the iPhone 4, that gives me the option of the 16GB version for $199 or the 32GB version for $299. That’s a nice savings considering without the subsidy I’d be paying $499 and $599 respectively.

I can honestly say that I don’t need the new iPhone 4, especially since I’m more than happy with my iPhone 3GS and my HTC EVO. However, that has never stopped me before.

Will you be picking up an iPhone 4?

UPDATE: Commenter Denise pointed out that I had incorrectly stated that you could “text” to get the information. In fact, you dial. I have since updated the article.

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Topics

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands and technologies into the mobile and wireless space.

Disclosure

Joel Evans

Joel is a serial entrepreneur with his most recent business, CronkSoftware (cronksoftware.com), focusing on consulting and building games and applications for mobile devices. Joel has consulted for Microsoft’s Windows Mobile division and advises other companies on how to incorporate mobile into their existing brands and products. Joel purchases many of his devices and others are sent for review on a 30-day loaner basis and then returned to the supplier. If any devices are provided as “keeper” Joel will clearly disclose this in his reviews.

Biography

Joel Evans

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands, technologies and services into the mobile and wireless space. Joel is currently serving as the Managing Director of Cronk Software, Inc., a company he founded to offer full-service, end-to-end mobile strategy, design and development services.

Joel is the former founder and "Chief Geek" of Geek.com, a website praised by The New York Times, The Wall Street Journal, The Economist, and others as one of world's best sources of information for technology professionals and enthusiasts.

Joel also serves as a technology expert for a number of well-known publications and regularly advises corporations, analysts, journalists and bloggers on what the future of technology will bring. He brings decades of relationships with leading game publishers, online communities and publishers, along with both hardware and software product management and delivery expertise. Joel can be found online as "JoelGeek" and you can follow him on Twitter @JoelGeek.

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RE: Text to check if you can upgrade to iPhone 4 at a discount
ponders8-op@... 17th Jun 2010
@techboy_z I completely agree. I've never been a "I have to get it the 1st day" until the iPhone came out. However, living with each version, we all write a laundry list of issues we wish they'd incorporated in the iPhone we just bought. I multi-task & this phone is my Lifeline. (& I get great AT&T reception.) Currently my 3GS crashes continuously (& after 2 visits to the Genius Bar--they have no clue why. Perhaps just a dud phone (happens to all tech items), & they're willing to give me a new one)--meaning Apple's Tech Support is superb (this is a poor example, but they've been there for me countless times).
Re: pricing. Having bought v1 (1st day & no line); v2 (1st day & 3-4 hour wait); and then to be told by AT&T I wasn't eligible for an upgrade to the 3GS for five months--since when? I sign the 2-year contract each time. I'd say this inability to show loyalty was just AT&T--but it's universal.
I just want my v4 & again was told I would have to wait 1.5 years for the reduced price for the 32gig. WHY again? I'm still signing the exact same 2-yr contract. When I finally was able to get through & order my v4 iPhone--yes--no discount & would only mail b/n 2-8 July. But I really want this phone because it has so many elements on my "laundry list" from prior iPhones. I agree with whomever commented on why bring out a phone every year & not providing your exceedingly loyal customers with some form of discount rots. This is somewhat reminiscent of Adobe's Creative Suite ... #5 now. Bless Kelby's desire to improve that software every second of every day--but has Adobe ever heard of the word Upgrade? Instead we, who do not work for fiscally healthy orgs. & work freelance have to buy the whole suite ourselves for unbelievable amounts of $$$$.
I guess the real question is ... how did the Europeans manage to pay only for the calls they send out (opposed to the US where we pay both ways)--as well as Europe's ability to Pay as you Go; or change your Sim card depending on which country you're in (i.e., no roaming charges). Deregulation? Or just Hoards of Lobbyists? Argh.
0 Votes
+ -
Joel, how you are "more" than happy with EVO?

1) hyped videocalls are not really working; and even when those will, it will still be messy setup and like night and day comparing so seamless experience that FaceTime offers;

2) hyped 4G networks (which are not actually 4G -- it is false advertisement ; you might want to look at 4G proposed specifications) exist only in couple of patchy-covered regions of USA and it will take forever to actually cover any reasonably significat area of the country;

3) Android still offers rather crude experience comparing to supersolid iOS+iPhone;

4) EVO is bulky and with the interface which Google projected for devices with 2.8" diagonal or slightly more seem almost ridiculous; and with that bricky thickness you are not going to want this device bubbling in your pockets;

5) EVO has slower Wi-Fi (no "n") mode;

6) EVO has **way** less of working time -- every reviewer mentioned battery is problectic;

7) you can not EVEN start to compare the screen quality; not only EVO's has way less DPI, but it also is not IPS;

8) despite better formal resolution of rear camera, EVO's sensor is a) supertiny b) no backslide technology. This with super cheapo optics will render bigger megapixels comparing to iPhone 4 useless.

9) some other things.

Not that iPhone 4 is perfect -- not at all -- but there is no reasonable way to be "more" than happy with EVO. You might be **mostly** happy, but that is it; otherwise it is just fanboism which lays on nothing but beliefs "open" "no evil" Google.
Most of areas where Android went further than iOS 4 -- what Jason O'Grady listed recently -- will be fixed only then.

However, Android 2.2 has even more serious areas of functionality where it lacks, so there is no sense to moan about situation. Android 2.3 or so will try to catch up in those areas.

Anyway, those lacks in iOS are super trifle to mass customers and only mean to geeks like some ZDNet bloggers. It is natural that geeks might go for specific functions that they want to have. All I am saying that Android market will not fly on EVO's bulky body.

Neater products will emerge, even though none of those in current horizon will be able to match iPhone 4 screen, battery life, thinnes.

Apple ordered to procuce 24 million iPhones 4 this calendar year, most of which or all, or even more than that will be sold this year. CDMA version non-including (production planned to start in September)
@denisrs

how much is Apple paying you to make all these post to hype there product and down play those who beat apple to the punch.

I have an apple iphone 3gs and a sprint evo with 4G in my area and it rocks. speed test show my ipad via mywi on the evo averaging 8 mbs beats atts 300k 3g
@denisrs
You sound a bit crass (like I did yesterday, but its true). I was pointing out to a friend of mine the other day that three basic things I do regularly on my phone: copy & paste, uninstalling apps, and screenshots are insanely more complicated on the Android OS. Video calling compared to the iPhone 4 is also more complicated, and it sounds like Apple made the right call to NOT support cellular video calls until people can appreciate the way it SHOULD look and function. This will do more to advance the technology then any of the "Look we did it" type announcements. Didn't the EVO video chat demo fail at Google I/O? It's kind of sad when stuff like that seems so obviously "early beta" (as Joel noted) and yet people are willing to tout it as a feature. Sad because we need to appreciate good execution. We've had video calling for eons... bad video calling.
@cleverboy: so things will become way, way better with time. The problem is that cellular networks in USA lag as hell , even the better ones.

Apple's push in selling like 10 million iPhones 4 in USA (24m worldwide) will change things dramatically and force **all** carriers to improve and accomodate.

iPhone 4's role for the rest of world (besides Japan and Korea) in discovering videocalls is absolutely historic, make no mistake about that.
0 Votes
+ -
I don't need the front-facing camera. The multi-tasking OS is the real draw for me.
@techboy_z I completely agree. I've never been a "I have to get it the 1st day" until the iPhone came out. However, living with each version, we all write a laundry list of issues we wish they'd incorporated in the iPhone we just bought. I multi-task & this phone is my Lifeline. (& I get great AT&T reception.) Currently my 3GS crashes continuously (& after 2 visits to the Genius Bar--they have no clue why. Perhaps just a dud phone (happens to all tech items), & they're willing to give me a new one)--meaning Apple's Tech Support is superb (this is a poor example, but they've been there for me countless times).
Re: pricing. Having bought v1 (1st day & no line); v2 (1st day & 3-4 hour wait); and then to be told by AT&T I wasn't eligible for an upgrade to the 3GS for five months--since when? I sign the 2-year contract each time. I'd say this inability to show loyalty was just AT&T--but it's universal.
I just want my v4 & again was told I would have to wait 1.5 years for the reduced price for the 32gig. WHY again? I'm still signing the exact same 2-yr contract. When I finally was able to get through & order my v4 iPhone--yes--no discount & would only mail b/n 2-8 July. But I really want this phone because it has so many elements on my "laundry list" from prior iPhones. I agree with whomever commented on why bring out a phone every year & not providing your exceedingly loyal customers with some form of discount rots. This is somewhat reminiscent of Adobe's Creative Suite ... #5 now. Bless Kelby's desire to improve that software every second of every day--but has Adobe ever heard of the word Upgrade? Instead we, who do not work for fiscally healthy orgs. & work freelance have to buy the whole suite ourselves for unbelievable amounts of $$$$.
I guess the real question is ... how did the Europeans manage to pay only for the calls they send out (opposed to the US where we pay both ways)--as well as Europe's ability to Pay as you Go; or change your Sim card depending on which country you're in (i.e., no roaming charges). Deregulation? Or just Hoards of Lobbyists? Argh.
Just to clarify, you dial *639# from the keypad, you don't text to that number (you then get a text back). Tiny bit confusing. Thanks!
I will be pre-ordering the new iphone. I wasn't really sold on it until jobs' keynote address on it.
@cardinalfever07

hope you dont need your unlimited internet. for you will lose that
0 Votes
+ -
Contributr
@rparker009

No, you don't. The Unlimited data plan for the iPhone is selected in your cart when you check out.

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