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The Mobile Gadgeteer

Matthew Miller & Joel Evans

iPhone 4: the wait continues

By | June 24, 2010, 12:32pm PDT

Summary: There was no line at Walmart, but no iPhone 4 either.

Matt Miller wrote a great piece on why he wouldn’t be buying an iPhone 4 today. He boils his reasoning down to four things:

  • AT&T network performance (or lack thereof)
  • Sprint vs Verizon vs AT&T monthly fee comparison
  • iOS experiences on iPhone 3GS
  • The Android competition

He goes into more detail in his article, so if you’re on the fence about the iPhone 4, make sure to give it a read.

As the title of this article suggests, I’m sitting here without an iPhone 4. I went through some of the decision process that Matt did, but in the end I woke up this morning and still decided to try to get one of my own. I previously wrote about my own pre-order experience, which guarantees me an iPhone 4 mid-July, but I decided to try to get one on launch day anyway. Below is a quick rundown of my experience.

times are in EST
6:50AM: - Call to Walmart. Placed on hold as the receptionist tries to find out if they have iPhone 4 devices

7:00AM - Arrive at Walmart–no line! Run to back of store since the front of the store didn’t know what an iPhone 4 was. Told that this Walmart NEVER gets the iPhone
7:10AM - Call 24 hour Walmart–person on the phone says that they never get iPhones.

Does any Walmart get the iPhone 4?

7:15AM - Call to RadioShack goes unanswered
7:16AM - Call to BestBuy and recording says the store is closed
7:45AM - Arrive at Apple Store in mall

The rest is best told in pictures and video. Needless to say, no iPhone 4 for me today since the Apple rep at the back of the line started laughing when I showed up and then said, “I can’t guarantee an iPhone for you today”. To be fair I did ask her if it was about a 30 minute wait.

Also, my wife stopped by the mall at noon and mentioned that the line was “insane”. She’s not up on the usual antics of iPhone launch day and initially offered to “stop by” and pick one up for me if I needed her to. I wish I could have seen the look on her face when she saw the line.


Start of the line — at the Apple Store


Almost the end of the line


Walking the line at the Apple Store

A friend waited in Austin since 4am (he had pre-ordered). This was his line when he started.


Walking the Austin reserved line

I have to admit that I expected the giant line, but what threw me was how giant the line was for pre-order. When I bought the iPad (see my purchase story) I had it delivered to my office. I waited all morning for it to arrive, while a friend had it shipped to the Apple Store. His transaction took less than 10 minutes, including waiting in line. This time around, though, even folks that pre-ordered had to wait for hours to get their hands on an iPhone 4.

Of course, as a mobile guy, it pains me to not have the iPhone 4 in my hand, but with iOS4 running on a 3GS, I already feel like I have a great new phone.

Did you wait in line? If so, share your experience.

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Topics

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands and technologies into the mobile and wireless space.

Disclosure

Joel Evans

Joel is a serial entrepreneur with his most recent business, CronkSoftware (cronksoftware.com), focusing on consulting and building games and applications for mobile devices. Joel has consulted for Microsoft’s Windows Mobile division and advises other companies on how to incorporate mobile into their existing brands and products. Joel purchases many of his devices and others are sent for review on a 30-day loaner basis and then returned to the supplier. If any devices are provided as “keeper” Joel will clearly disclose this in his reviews.

Biography

Joel Evans

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands, technologies and services into the mobile and wireless space. Joel is currently serving as the Managing Director of Cronk Software, Inc., a company he founded to offer full-service, end-to-end mobile strategy, design and development services.

Joel is the former founder and "Chief Geek" of Geek.com, a website praised by The New York Times, The Wall Street Journal, The Economist, and others as one of world's best sources of information for technology professionals and enthusiasts.

Joel also serves as a technology expert for a number of well-known publications and regularly advises corporations, analysts, journalists and bloggers on what the future of technology will bring. He brings decades of relationships with leading game publishers, online communities and publishers, along with both hardware and software product management and delivery expertise. Joel can be found online as "JoelGeek" and you can follow him on Twitter @JoelGeek.

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RE: iPhone 4: the wait continues
chmunsey@... 25th Jun 2010
@Mike062
Yes, this means that you do have the wrong job as they have the money and time to buy it and you don't.
the only reason there are lines at Apple Stores is becuase there are (in our area at least, King of Prussia) exactly 2 Apple stores to serve everyone, unlike a Best Buy 5large stores within the same distance that the closest Apple store is.
0 Votes
+ -
Oh, boys!?!
greenoil 24th Jun 2010
I really appreciate the SMART people who go great length to have a new shiny iPhone. Lining up for hours and many went home empty hands. I can tell you I like the new iPhone but I don't need one.
I thought I only see the long line in developing countries, but it now becomes a fact of life in developed countries as well.
Are we going forward?
Is that my problem not to HAVE one or something wrong with the society?
Do I have to be FIRST?
Am I out of my mind for not being CONTROLLED by others?

Can any smart people show me the light?
0 Votes
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RE: iPhone 4: the wait continues
doh123 24th Jun 2010
no line at all at the Apple Store where I live... but thats probably because it doesn't exist...

AT&T I got there an hour before they opened, waited in the huge 5 person line... then when they opened they said they had no iPhones except pre-orders. I told them I called the day before and asked if they would have any extras... (twice talking to 2 different people) and was assured they'd have some extras if I came down first thing when they opened... so they just apologized and said they shouldn't have told me that because they never were going to have any...

hey also said on Tuesday the 29th they'll have a lot (but no firm number yet) of iPhone 4s to sell on a first come first serve basis.
0 Votes
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RE: iPhone 4: the wait continues
wawa44oz 24th Jun 2010
I know they sold 600,000+ phones, but where all these phones new contracts or just renewals with a new phone upgrade?

Glad I got the Evo.... wink
0 Votes
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RE: iPhone 4: the wait continues
Mike062 24th Jun 2010
Don't these people have jobs? But here they are standing in line for a new phone. Is it just me or is there something wrong with this picture?
0 Votes
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RE: iPhone 4: the wait continues
chmunsey@... 25th Jun 2010
@Mike062
Yes, this means that you do have the wrong job as they have the money and time to buy it and you don't.

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