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The Mobile Gadgeteer

Matthew Miller & Joel Evans

Mobile VRS a reality with ZVRS and FaceTime

By | July 19, 2010, 2:08pm PDT

Summary: Advances in mobile technology finally bridge the gap between deaf community and hearing people while mobile

Thanks to a unique partnership between ZVRS and Apple, for the first time the deaf community will now be able to place phone calls to hearing people using a mobile phone.

The new service will go live July 26th, but at a launch party at DeafNation World Expo, attendees will be able to place ZVRS-powered calls using the iPhone 4’s FaceTime feature.

If you’re not familiar with VRS, it stands for visual relay service, and allows the deaf and hard of hearing individuals to have telephone conversations with hearing people. In the words of ZVRS:

“VRS allows deaf and hard of hearing individuals to have telephone conversations with hearing people. Using a videophone with real-time video connection, an interpreter “relays” the conversation between the two parties: voicing what the deaf person is signing to the hearing caller and translating the spoken words into American Sign Language (ASL) for the deaf/hard of hearing caller to see on screen. The hearing caller can use any mobile or landline phone.”

With the introduction of ZVRS’ new service, though, a deaf or hard of hearing individual needs to just have an iPhone 4 and be in an area with Wi-Fi to initiate a FaceTime call with the interpreter.

As a hearing person, I can’t completely relate to what this technology means for the deaf community, but I can only imagine, given some of the quotes I’ve been reading since the sneak peak was conducted earlier this month. For example, this quote says it all:

“It’s awesome!” said Raymond. “There will be no need for me to carry my laptop wherever I go! The picture is clear. I love it!”

You can read more about the new technology at ZVRS.com.

Disclosure: ZVRS is a client, but I wanted to share this with the readers to show how advances in mobile communication are now helping realize something that seemed impossible even a year ago.

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Topics

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands and technologies into the mobile and wireless space.

Disclosure

Joel Evans

Joel is a serial entrepreneur with his most recent business, CronkSoftware (cronksoftware.com), focusing on consulting and building games and applications for mobile devices. Joel has consulted for Microsoft’s Windows Mobile division and advises other companies on how to incorporate mobile into their existing brands and products. Joel purchases many of his devices and others are sent for review on a 30-day loaner basis and then returned to the supplier. If any devices are provided as “keeper” Joel will clearly disclose this in his reviews.

Biography

Joel Evans

With more than a decade of mobile, Internet and wireless experience, Joel specializes in taking existing brands, technologies and services into the mobile and wireless space. Joel is currently serving as the Managing Director of Cronk Software, Inc., a company he founded to offer full-service, end-to-end mobile strategy, design and development services.

Joel is the former founder and "Chief Geek" of Geek.com, a website praised by The New York Times, The Wall Street Journal, The Economist, and others as one of world's best sources of information for technology professionals and enthusiasts.

Joel also serves as a technology expert for a number of well-known publications and regularly advises corporations, analysts, journalists and bloggers on what the future of technology will bring. He brings decades of relationships with leading game publishers, online communities and publishers, along with both hardware and software product management and delivery expertise. Joel can be found online as "JoelGeek" and you can follow him on Twitter @JoelGeek.

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RE: Mobile VRS a reality with ZVRS and FaceTime
FAULKNE 13th Oct
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This is great for those who use ASL. But the vast majority of hard of hearing people (34+ million people) do not use ASL. They rely on text and speechreading (lipreading). For us, the mobile CapTel application from Hamilton Relay is a much better option. It works similarly, but the interpreter translates the spoken words to text that the HOH person can read. I believe it is available now for iPhones and is in the works for other smartphones.
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