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BlackBerry PlayBook video chat hands-on: Best in class?

By | May 4, 2011, 11:41am PDT

Summary: The BlackBerry folks proudly announced the Video Chat app for its PlayBook tablet this week. Today I got a chance to put the video calling to the test, and am duly impressed with how good it is.

The BlackBerry folks proudly announced the Video Chat app for its PlayBook tablet this week, and users were delighted to find it appear in the BlackBerry App World shortly after. Today I got a chance to put the video calling to the test, and am duly impressed with how good it is.

The PlayBook Video Chat app is free in the App World and can make audio and video calls to other PlayBook users once their BlackBerry ID email address is manually entered into the contact list. Calls are easily started by tapping the contact in the list, and only take a few seconds to connect.

To test the app I made several video calls to colleague Jason Perlow of Tech Broiler (the handsome guy in the screen snap above) and we were both impressed with the quality of both the audio and video in the calls. The entire 7-inch screen of the PlayBook is used to show the other party during calls, with a small window in the corner of the screen displaying your own video. During the test calls we experienced consistent quality from start to finish, with no glitches commonly seen in other products.

It is possible to toggle between the front and back cameras on the PlayBook during a call by tapping the screen which shows a menu at that bottom of the screen, and then tapping the camera icon. Jason was able to read a Tweetdeck screen displayed by the rear camera on my PlayBook when we tested it, as the quality was good.

Jason and I wanted to test the app using real mobile settings, so one of the calls was made over LTE on my end of the call. I used the Droid Charge as a mobile hotspot and connected using this for a video call. We were not able to detect any difference in either video or audio quality during this call compared to the other calls using fast broadband. I was particularly impressed to see no audio/video sync issues using this app, compared to other methods I have used.

It is fair to say that Jason and I were both duly impressed with the quality of the calls using the PlayBooks and the Video Chat app. This could be a viable method for business video calls, as the experience is both good and consistent throughout the calls.

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Topics

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long.

Disclosure

James Kendrick

James Kendrick has no affiliations or relationships that need to be disclosed.

Biography

James Kendrick

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' writing has appeared in many print publications: Smartphone and Pocket PC Magazine, Information Week and Laptop Magazine to name a few. James' coverage of the mobile technology sector has regularly appeared in the New York Times, Salon.com and CNN/ Fortune online. Not just a writer, James has filmed numerous video reviews and how-tos that have garnered well over a million viewers. He has appeared on local news segments and been interviewed by the Associated Press on mobile technology topics. Additionally, James has been podcasting about mobile technology for years.

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RE: BlackBerry PlayBook video chat hands-on: Best in class?
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
You mentioned having to manually enter an e-mail address into the contact list. Any word if this will be simplified if it is tethered to a BB phone? I know that the contacts system is somewhat dependent upon the phone, at least for the time being...
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Contributr
@jglopic I suspect this will change when native contact handling comes to the PlayBook this summer.
@JamesKendrick
I've had FaceTime for a while and used it once... are you really going to use this daily??
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Message has been deleted.
nomorebs Updated - 7th May 2011
  • Flagged
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I was wondering how much the Blackberry people are paying you to continually promote their product? Did they give each of one? How many more "articles"? I love the way Mr. Kendricks says "My Playbook" in the so called "article". All this about a tablet with no apps.
@Mr. Nick
I don't understand why the ipad cult take such offence when someone gives a favorable review of the playbook. Is it really such a crappy machine? I think it's by far a better machine than the ipad even if it's app-less. But all of the ipad cult seem to forget that the playbook supports flash. So when you consider this fact, is the playbook really app-less?

Oh, and I forgot to mention that the android emulator is coming this summer. I've seen a demo of it on youtube and it rocks. So it seems to me that a combination of a Great machine + Flash + Tons of apps = Dead ipad.

Oh I also forgot to mention that the 10" playbook is coming for the holiday season. So if the 7" does not deliver a knockout the 10" will.
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@nehmeg

Have you found a Flash email client yet?
@nehmeg
Are you being honest?
"I think it's by far a better machine than the ipad even if it's app-less."
While in high school I had a friend that thought his Volkswagon bug was a better car than the big American Cars of that time. The truth is that his car got better gas mileage, but that was about as far as it went... nothing else was even close to being equal.
Your assessment of two tablets seems quite a bit like his car assessment did.
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@nehmeg

1) You CAN run flash sites on the iPad
2) "I've seen a demo of it on youtube and it rocks. So it seems to me that a combination of a Great machine + Flash + Tons of apps = Dead ipad."

Wanna bet? As in for real. Put your ACTUAL money where your mouth is.
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@camcost
That's a funny analogy. But did you know that no other car had sold as many as the volswagon beatle did? I guess you just shot yourself in the foot!

@deusXMachina
I don't know where you get your info from but if your talking about flash sites with a broken link here and a missing link there then, yes, I guess the ipad can do flash sites with the flash missing.
I would bet you my playbook but what would you do with such a crappy machine?

@alsobannedfromzdnet
For blackberry users the bridge is there and for the rest of us the email client app is coming soon. For now I can use the flash capable browser on my playbook to get emails.
@nehmeg
"I would bet you my playbook but what would you do with such a crappy machine?"

Really?

iSwifter app.
Now pay up. You can contact me here for my address to send the Playbook.

"@alsobannedfromzdnet
For blackberry users the bridge is there and for the rest of us the email client app is coming soon. For now I can use the flash capable browser on my playbook to get emails."

Not anymore. It is not your Playbook.
  • Flagged
@nehmeg

Hello?

Flag me all you want, the OP still owes me his Playbook.
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Fragile ego?
Economister 5th May 2011
@Mr. Nick

Wow, you are easily threatened. Maybe you should consider finding ways to boost your self esteem, and worry less about other people who may have different views, needs or preferences than you do. Do you need the rest of the world to validate your choices?
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Or, for that matter, between a Playbook and an Android tablet?

Or, is this a feature that works only between Playbooks?

One more question, please. Can this video chat capability include more than two sources during the same video chat?
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Contributr
@kenosha7777 This is only between PlayBooks, and only between two currently.
@kenosha7777 just use skype
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@nehmeg, Thanks for the heads up! A 10" tablet is better than a 7". But it's not the size, it's how you use it! I don't have an IPad, never will. I do have a Malata Z-Pad T2, CPU is a Dual Nvidia Tegra 2 ARM Cortex-A9 (T20 dual core), 1 GB DDR2, 16 GB storage + mini SD port. 10.1" Multi-touch capacitive screen, using Android 2.2, very fast and very nice. There are currently over 100,000+ apps available for Android. It comes with Flash 10.1 loaded, 3G support, WIFI, GPS, LTE (optional), and more. Plus I don't need to connect to my Blackberry to use the video option.... Blackberry ,"Best In Class?" I don't think so......But have fun with that!
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Contributr
@Mr. Nick "best in class" refers specifically to the video chat feature, and it is the best method I've tried so far.
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I think that was rather obvious....
Economister 5th May 2011
@JamesKendrick

from the title, but some people have trouble escaping from their myopia. happy
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@Mr. Nick
The machine you have sounds like a nice machine.
The playbook is The Best In It's Class hardware wise and OS wise. App wise? by summer it will be a formidable competetor.
Just what the world needs: another video chat program that works only if everyone is using teh same platform.
@paul613 and it is limited to two users only. One would need two of these puppies to talk to two people simulteneously.
Dang.
I really want to like this tablet.
For one thing it's not Android. (too many Droid tablets)
It's got such great potential.
Too many problems.
Too much money.
And now that I played with one in the store... chintzy build quality.

I'll wait a year for the 'Playbook 2'
Looking at the specs of the Playbook vs my Z-Pad, I have to say the Playbook's Camera's are better!
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I think the future looks good for all Tablet tech.
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You are happy with it? Great!
b0b0rama 7th May 2011
I like that my iPad can receive facetime calls from an iPhone, or a Mac (desktop or laptop). Nice to hear that the BB video is good quality. I'm curious how the low down dirty technology compares with Apples video chat. Is one video codec superior or something?
When will Playbook have an app that allows us to video chat/call face time and android users?
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