Missed carrier opportunity: Data plan discounts with voice plan

Missed carrier opportunity: Data plan discounts with voice plan

Summary: I have a 4G-enabled smartphone with a data plan, a 3G-enabled tablet with a data plan and a 4G-enabled mobile hotspot with a data plan. Mobile carriers do not offer discounts for customers with multiple lines, leaving me free to move to a competitor.

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I am as connected as anyone in the mobile space, due to my preoccupation with mobile technology and the work that I do. I have a 4G-enabled smartphone with a data plan, a 3G-enabled tablet with a data plan and a 4G-enabled mobile hotspot with a data plan. I am trebly connected, you might say. All of those data plans are with Sprint currently, but the launch of the Verizon 4G LTE MiFi has me considering dropping the Sprint Overdrive and picking up the faster MiFi. Surprisingly, mobile carriers are missing an opportunity, as none of them, Sprint included, offer discounts for customers that get both a voice and a separate data line. That leaves me free to drop the Sprint data line and go with Verizon.

Many businesses realize the benefits of having multiple services with customers. My insurance company gives me healthy discounts for having both my home and my cars insured with them. My cable company gives me a healthy discount for having both my cable TV and my home phone service with them. You'd think that mobile carriers would offer similar discounts for customers with multiple services, but not a single one I could find will do that. The appearance of tablets on the scene makes this an even greater oversight, as customers are less likely to get a tablet data plan if they already have a phone plan, especially lacking a discount.

Call it greed or poor business practice, the end result is the same. I am seriously considering dropping a service with Sprint that I have enjoyed for a good while, to go with a competitor. And nothing Sprint does will prevent that, or even give me pause to rethink things. I simply drop the service and move to a better one.

Perhaps Sprint will kick in a last-minute effort to keep me on its list of accounts when I drop by to cancel the data line. It would be nice to see them go to at least that much effort. It won't matter though, because at that point I will have done all the considering I am willing to do about the move. It will be too little, too late.

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Topics: 4G, Hardware, Mobility, Smartphones, Tablets, Verizon, Wi-Fi

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7 comments
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  • RE: Missed carrier opportunity: Data plan discounts with voice plan

    Uh, Sprint offers UNLIMITED 4g, while you have to pay Verizon $80 for 10gb of data and then extra $10 for every gb thereafter. Only an idiot would switch Sprint 4g for Verizon just because they can...
    atlrus
  • RE: Missed carrier opportunity: Data plan discounts with voice plan

    I completely agree. Carriers, like Sprint only change gears when
    churn and retention losses add to poor reported quarterly profit numbers and the financial analysists and rating agencies come down on them which depress the share prices. It is a risk that Sprint, especially, can ill afford. They've incurred subscriber wrath on several fronts; installing the $10 surcharge on all smart phones contracts, poor 4G speed test results, the slight of hand announcement of AT&T to acquire T Mobile, late to market with their improved 3G/4G MiFi device and poor ratings on the new Overdrive Pro. Despite recent new phone and tablet announcements, they continue to occupy the back of the track. In the climate of Groupon and Living Social daily deals the mobile carriers should wise up and realize that dizcounting is now considered a given and not a perk.
    nyp797
  • Why should they

    Discount cuts their profit when every carrier provides it.
    FADS_z
  • RE: Missed carrier opportunity: Data plan discounts with voice plan

    I had sprint overdrive .. it was horrible device - used to get drained quickly.. dropped network on 4G.. did not get charged via USB. I disconnected it finally - even they offered me to drop the cost from 60 to around 40$ per month.
    ncst100
  • ETF?

    Don't you still have to pay an ETF fee to Sprint on the data "line" you're terminating?
    gdb123
  • RE: Missed carrier opportunity: Data plan discounts with voice plan

    It's ridiculous that I can't share a data plan between my smartphone and tablet. Another $30 a month on top of the $30 I am already paying for bandwidth I only use when there is no wifi?! No way. T was much easier to root my android phone and turn it into a free hotspot
    kvolkan
  • RE: Missed carrier opportunity: Data plan discounts with voice plan

    For me... I'll just wait to add a data plan when the carriers become more realistic in their pricing. And that hurts the carriers bottom line a lot worse than mine!

    s.
    smercer@...