ie8 fix

Why RIM will sell more tablets than everybody except Apple

By | April 21, 2011, 2:30pm PDT

Summary: Say what you will about the BlackBerry PlayBook, I am convinced RIM is going to sell boatloads of them. There are millions of hardcore BlackBerry owners, and I believe RIM will sell many of them a tablet.

Say what you will about the BlackBerry PlayBook, I am convinced RIM is going to sell boatloads of them. Reviews of the PlayBook have been less than stellar, but the ones I’ve seen are written from the perspective of the techie who compares it to the rest of the tablet field. I am testing the PlayBook, and I see the point being made by these reviews. But I’ve also been showing it to lots of non-techies, and every BlackBerry owner I’ve shown it to gets downright excited about the PlayBook. There are millions of folks like these, and I am convinced RIM will sell more tablets than all tablet makers except Apple.

Last night I showed it to such a group, and every person who played with it liked it. There were plenty of comments about how nice the gadget is and how easy it is to use. Those comments were tame compared to the members of the group who currently own BlackBerry phones. These folks reacted like kids on Christmas morning, and got more excited the longer they played with the PlayBook.

The primary beef that reviewers have pointed out is the single best feature according to this group of BlackBerry owners. I’m referring to the lack of native email, calendaring, and contact apps on the PlayBook. That didn’t concern this group in the least, and when I explained how the BlackBerry Bridge lets them work with those functions on the PlayBook while leaving the data on the phone, I wasn’t prepared for the reaction I got. I actually heard squeals of delight from several BlackBerry owners.

RIM gets it. They understand how devoted the core group of BlackBerry owners is to its products, and they have aimed the PlayBook squarely at them. The BlackBerry is an integral part of these folks’ lives, and the PlayBook takes that experience and makes it much better. As one BlackBerry owner told me, “this is a window into my BlackBerry, and that is wonderful!” She went on to exclaim she was going to buy one today. “Let my husband keep his beloved iPad, my PlayBook brings my BlackBerry front and center”.

See related coverage:

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long.

Disclosure

James Kendrick

James Kendrick has no affiliations or relationships that need to be disclosed.

Biography

James Kendrick

James Kendrick has been using mobile devices since they weighed 30 pounds, and has been sharing his insights on mobile technology for almost that long. Prior to joining ZDNet, James was the Founding Editor of jkOnTheRun, a CNET Top 100 Tech Blog that was acquired by GigaOM in 2008 and is now part of that prestigious tech network. James' writing has appeared in many print publications: Smartphone and Pocket PC Magazine, Information Week and Laptop Magazine to name a few. James' coverage of the mobile technology sector has regularly appeared in the New York Times, Salon.com and CNN/ Fortune online. Not just a writer, James has filmed numerous video reviews and how-tos that have garnered well over a million viewers. He has appeared on local news segments and been interviewed by the Associated Press on mobile technology topics. Additionally, James has been podcasting about mobile technology for years.

Related Discussions on TechRepublic

Did you know you can take part in these discussions with your ZDNet membership?
79
Comments

Join the conversation!

Just In

RE: Why RIM will sell more tablets than everybody except Apple
JACOBSONR 14th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
James,

I am sure that you will receive all sorts of complaints for this post. However, I think that you are correct, but only half so.

RIM will sell lots of tablets for two reasons. First, as you mentioned, BlackBerry users like their phones, and this is a great assistant to the phone.

But, possibly more importantly, IT departments like BlackBerry devices for the extra security they provide. This is actually the genius in RIM's decision to not include stand-alone mail, calendar, or contacts applications, as well as not providing a 3G/4G modem initially. By linking to a BlackBerry device, the security of the data is not reduced or minimized. Further, if the tablet is lost or stolen, data is not at risk (or at least at significantly less risk).

Just as most large corporations have not been moving the iPhone or Android OS phones out of "testing", iOS and Android tablets have an uphill battle to get mainstream corporate adoption. By designing the Playbook in the way that they have, RIM has encouraged all IT departments to satisfy their clients desire for tablets with a device that can easily meet security requirements (plus it is from a name that is already trusted).

Yes, RIM will sell a ton of Playbooks, even if they never get significant consumer adoption. Corporations will buy these quickly.
0 Votes
+ -
@jglopic: ... more than 50% of Fortune 100 already deployed these devices, and almost another 30% in testing/probing mode.

But yes, RIM has good chances (after they will fix this mess of PlayBook to not get " A useless, unfathomable train wreck" characteristrics like from today's detailed Infoworld review). While some companies move to iPhone/iPad, most of RIM customers are conservative and they will adopt the tablet quite well.

But, again, not before the tablet/ecosystem will be fixed.
0 Votes
+ -
@denisrs

I really wish people wouldn't take Apple's marketing as gospel. Where is the data. "deploying" could be 1 iPad to the CEO and no other plans. Maybe even a handful for the senior staff. Deploying to me is corporate procured and available to all employees to leverage. You can count on your hands the amount of companies doing that. The ones that have adoption are ones that are allowing personal liable (BYOT). That is what we did - you want an iOS device .. go buy it yourself. Our standard is still Blackberry and after examining everything it is still has the best ROI / TCO.

Apple's biggest hurdles for true enterprise adoption?

- Drop iTunes or make it cloud bases
- Provide corporate billing / Corporate App management
0 Votes
+ -
Not that bad
DeRSSS 22nd Apr 2011
@MobileAdmin:

For example, see Medtronic deployment: $16 billion turn-over company, thousands of iPads:
http://www.apple.com/ipad/business/profiles/medtronic/

They wrote fifteen applications (for basically every possible function -- from CEO to simpler workers) for iPad and started their own internal AppStore with it.

Applications are set-up wirelessly, so there is no problem with iTunes. And, as you see, corporate applications management works well with very customized settings.
@denisrs

You miss my point. Anyone can deploy iPad/iPhone and lock it down / limit it to spefic usage. We actually tried that last year using the iPhone config utility and locked down AppStore, sideloaded the Apps we created.

Feedback was scathing how we limited the device. Employees have a mindset with mobility that it is theirs to use as they wish. For years corporations have allowed some flexibilty for personal usage of corporate assest but it's not out of control. Thus for those employees who want both uses we push them to our BYOT program and they can buy it. BYOT is not the same as corporate deployed / liable.
0 Votes
+ -
Apple in the enterprise doesn't really exist
Schoolboy Bob 22nd Apr 2011
@denisrs "more than 50% of Fortune 100 already deployed these devices, and almost another 30% in testing/probing mode"

Read between the lines - that means 50 of the biggest 100 have an iphone or ipad. It doesn't mean much. They aren't corporate tools - not with the app store, itunes, etc. We need the locked down email that isn't there.

I like RIM's strategy. Their stuff usually works.
0 Votes
+ -
You need o take a closer look...
johnmckay 22nd Apr 2011
@denisrs
Yes they are being looked at by 'the enterprise' and I do see some benefits. BUT, and it's a big BUT... Many such use secure apps like GOOD tech for email etc.

This is like running another OS... you have two factions in one device and neither can be used simultaneously. You want mail you enter your complex password... You want to play music then you need to enter your complex password to get mail again. And how do I watch a film that someone hands me on an SD card? You think it's OK to go home, add it to itunes then synch it??? Dream on... that alone will make me look to other devices.

I have little patience and gave my ipad back after a day. Devotees will last longer but anyone thinking its accepted in 'the enterprise' like selecting the app store or ipod functions is either dreaming, smoking pot, or simply has no idea of what they're talking about.

ps For the same reasons my iphone is simless and sits in my bag. BB Torch for work... absolutely!
@denisrs

Re: For example, see Medtronic deployment: $16 billion turn-over company, thousands of iPads:
http://www.apple.com/ipad/business/profiles/medtronic/

I can't be bothered looking but lets be clear. Once you do your own app store and your aown apps (as my company has) you then have a closed shop and its no longer what most folk know as an ipad. It looks like an ipad, operates like an ipad but your company stuff is overbearing. I suggest you go look at some of these devices, use it, then get back to us. It's very unlikely to look and operate with the same flow as your standard ipad. Our version is so locked, secured, monitored that its a complete pain... I wouldnt use it.
@MobileAdmin You miss my point.
I think I got your point. Doesn't matter what is actually happening out there Apple's deployment will never fit your "idea" of what deploying is. Based on your words unless it is available to every employee it's not a real deployment. I wonder if there is any device out there that is deployed to your standards period.
0 Votes
+ -
@GetReal-mac.dumb And how do I watch a film that someone hands me on an SD card?
Really, all this talk about security and you jump to the SD card, that's pretty funny. The statement in concept is pretty funny too. I have produced a lot of TV and corporate videos and never, not even once, has somebody handed me a video to watch on an SD card. Of course I bet it has never happened to you but without that statement how could you work in the fact the iPhone/iPad don't have a slot.

And then there is this comment in your next post...
I can't be bothered looking but lets be clear.
Why didn't you save time on that complete post by just saying that you don't let facts get in your way if they don't back up your hatred. Simple, direct, to the point and obviously true.
0 Votes
+ -
@jglopic

I have PC laptops, BlackBerry phone, and an iPad. Although this article covers the BlackBerry, Android, and iOS, I believe you've missed what may become the real contender to the iPad: the (full OS) Windows-based tablet, such as the HP Slate. No apps to locate and download, nothing to cobble together to make it work. I have posted a review/comparison of the iPad with the HP Slate 500.
http://trial-technology.blogspot.com/2011/04/has-ipad-met-its-match-maybe-not-yet.html
@litigationtech Full Windows tablets have a few major disadvantages. Sure, the win is Windows -- presumably what's on your desktop or laptop. This means a known quantity, familiar apps, etc.

But then you look a little deeper. Windows itself is questionable on a tablet, existing applications simply do not work via a touch interface... you need a stylus style touchscreen. Then there's the fact that, to deliver a tablet even slightly competitive with the iPad or a good Android tablet, on price, weight, and battery life, you're stuck with sub-netbook class performance. And you still don't see 8-12 hours of operation. Applications drag due to worst-in-class performance (for a Windows machine), and just how many Windows apps can you fit in 16-32GB of flash.

The alternative is a full notebook in tablet form. But these have been available for over a decade, and somehow, people think Apple invented the tablet.
0 Votes
+ -
@litigationtech Have Playbook, Android, iPad, and Windows 7 tablets. When I want to be business oriented, the Windows 7 tablet is my first choice. Currently using 32GB Acer W500 which costs the same as a 32GB iPad. The W500 includes a keyboard dock at that price.

The W500 comes with the 125% element size on by default, and using the included standard Windows applet, I increase the scroll bar width, menus, and close box to sizes comfortable for my finger size. The UI is smooth, and menu / close box selections are very finger friendly since I increased the sizes. 99% of my third party apps use the increased UI element sizes as well so they are very finger friendly. There are numerous skins / themes available if you want to spruce up the appearance as well.

In addition to using you favorite desktop apps with no conversions, full screen Hulu plays fine since IE is not blocked.

Microsoft should advertise the built-in app for increasing just about all UI element sizes since it turns Windows 7 into a very finger friendly OS with a plethora of business applications. I am perplexed as to why the tech site reviews constantly state Windows based tablets are finger hostile when every Windows machine includes the applet to customize just about every element to your finger size.

The Playbook is very slick / smooth, but I am not a Blackberry owner before the Playbook so I miss email / PIM apps.
@jglopic The only real security Blackberries provide is for IT departments' staff jobs. Whole countries are currently banning them on security grounds.

There appears to be a willing conspiracy of ignorance and complacency surrounding this company, its devices, its device's deployment and its users.

And when you watch COO Lazaridis, hear what he says, doesn't say and indeed refuses to comment on, then look at the 4 years his company has taken to react to the real smartphone revolution, one has to wonder why the hell he's still got a job. The rot often sets in from the top and RIM is no exception.
@Graham Ellison ...but the countries banning them are doing so because RIM won't cripple their security to allow government access to private data.
But you're right of course - all those dumb fortune 500 companies getting sued in - they should hire some security experts.
@Graham Ellison
They get banned because the government in those countries want to look at the data that Blackberrys are sending receiving. In other words, they're so good at being secure that intelligence agencies can't break them so they try to ban RIM on security grounds.

If intelligence agencies can't break these, then they are the best thing invented since cryptography from a businesses point of view. It means that no-one is going to drop an app onto your phone and sniff your emails, or text you a .exe file which will take over your phone and send out all your contact information. It means that a business memo is about as secure as you can make it. Not really a conspiracy. Now, if you want complacency, users, devices, ignorance and plain stupid, take a gander at Apple. You'll love it.

Note: Start with "sms exe vulnerability" or "SSL capability".
They're older problems of course, I've heard the iPhone 4 has SSL and they patched the exe vuln within a whole two weeks. But it gives you an idea of Apples security.
I believe most people is comparing apples with pears; I understand the model that BlackBerry is trying to follow with its PlayBook, but that doesn't mean they are on the right path. Let me explain myself.

I like the part "this is a window into my BlackBerry, and that is wonderful!", so I'll go from there.

This would mean:

* This is a device designed for BlackBerry users only (or mainly)
* BlackBerry market is shrinking. Less BlackBerry users, Less BlackBerry Playbook' users.
* It's common to see BlackBerry users carrying multiple batteries; so, no BlackBerry battery, no play for your Playbook (at least no internet, email, contacts and...)

So the playbook would be more like an accessory for your blackberry instead of a product by itself. Then, somebody at marketing got it wrong.

That's, of course, in my humble opinion.

Jorge Avila
@jorgeavilam
@Avila : is the blackberry market shrinking or their share of the market? There's a lot more people using blackberrys now than there was 3 years ago so i guess they are making enough. It was a bit like Apple in the desktop market, they had a real small share of it but they were making plenty of profit.
@deaf_e_kate talking about US smartphone subscribers... Shrinking... I think the point is not if they do money or not, they will definitely will be doing money for some more years; I believe it's more about how RIM is losing market and still taking wrong decisions.

http://www.comscore.com/Press_Events/Press_Releases/2011/3/comScore_Reports_January_2011_U.S._Mobile_Subscriber_Market_Share
@Avila Don't you mean comparing apples to blackberries? blackberries are a fruit too, you know.
@cgarrett hehe, you're right... happy
@Avila, I totally agree with you. And that's a rarity for me on here. I doubt RIM will ship more than 1 million of these things, and only a small proportion of them will be actual sales.

But you're wrong in one important respect. If you have a strong inclination, especially if it is counter to the prevailing opinion, shout it with pride - don't be humble!

RIM ARE losing market share. RIM won't even cover the development costs of this idiotically named thing. It's a very badly conceived product that's conversely late to market, yet released unfinished.

Place bets on RIM stock falling even further, Basillie and Lazaridis losing their jobs and playbook failing - and you can't lose.
@Graham Ellison RIM is certainly losing market share. And yet, they sold more smartphones last year than Apple. Apple lost market share, in the USA anyway, but had their best iPhone year ever. The important questions are actual volume, the short term, and long term trends ... does loss of market share continue long enough to mean loss of volume.
@Graham Ellison Thanks happy... BlackBerry needs new blood...
@Avila
You're right, but only in that BlackBerry users are the only people who are going to get it straight up that the PlayBook is more secure when coupled with your phone since no sensitive information is stored on the tablet. So if you manage to lose it, get it pinched or simply leave it open on a desk somewhere, without your phone it's not a massive issue. Still annoying, but not annoying like there goes the last design we're working on.

I've yet to see BB users carry multiple batteries. :S I use a BB Bold 9700 and hammer the thing pretty hard. Internet, emails, more internet, music, web browsing, sms'ing, few calls.. Then start using Maps or the GPS every few seconds. Even then from a full charge it lasts around one and a half days, and that's plenty. Only need one day, the half is a nice buffer just in case. Had the phone for a year and no noticeable battery degradation so far. No-one I know carries multiple batteries or has even considered it. You'd have to be realllllly hammering the thing to do that. Constantly talking maybe.. I'll try kill it tomorrow, see if I can.

Although if you were carrying multiple batteries my experiences are relatively isolated and out of the norm, then what's your point? If you're carrying multiple batteries, then BB dying isn't an issue.
@Cyberjester maybe more common in Mexico due to bad signal issues (not related to BB).

My point is, you need to working devices to "live the experience"... It would be interesting to know how the use of Playbook decreases the battery on the BB. That I don't know, but I guess it will take some hit.

Were you able to kill your battery?...
@Avila
as I see it there's two ways to play this game. Get technology at work and bring it home, or get a new consumer device and see if you can get it adopted at work. RIM has a very loyal following (60M)---so why wouldnt you punch that button 1st. As for the common consumer--- i think once the advertising machine starts to roll you'll see how great the product is; and realize its one of, if not the best tablet on the market.
http://www.canada.com/Apps+apps+PlayBook+best+tablet/4684596/story.html
@fraze8888

About the 60M users, let's remember that there are a lot of low-level blackberry models, which means people is buying the service (yes), but not that willing to go with the upper models (usually pricey). So wouldn't they prefer to have a better blackberry first than having a playbook?...

The best thing that tablets have to offer, are their apps. Which makes us more efficient.
Every reason you give, applies to Android owners waiting for a good Android tablet. Just wait until the $400 Honeycomb tablets start coming out. Then we'll see who "sells the most."
0 Votes
+ -
@Droid101
ASUS EPad Transformer comes to mind. If G-Slate had been under 400, I would have gotten one in hand by now. G-Slate is really better than Xoom and the thing it doesn't feel like rest of LG Crap.
@Droid101 The ASUS Eee Pad Transformer will start selling on April 26 for $399. And the review says it is awesome:

http://www.technobuffalo.com/reviews/asus-eee-pad-transformer-review/

Dual core, fast and responsive, thinner than the iPad 2 (and cheaper), with a keyboard-dock that makes it look like a netbook and extends battery life to 16 hours.
@BioNerd, Oh dear. Would you listen to yourself? What sort of deranged A$$rapist is going to buy a product called: ASUS Eee Pad Transformer?

Forgetting for a moment what a horrible name ASUS is, 'Eee Pad' I suppose is semi smart in a copycat sort of way, but 'ePad' would be smarter, and 'Transformer' is a toy. All three together is like the result of a drug addled, retarded techie's wet dream.

Imagine being in that meeting:

How about 'ePad'?
Yeah, that makes us sound like Apple.
How about 'Transformer'?
Yeah, that makes us sound like we're 9 years old.
Okay, 'ASUS Eee Pad Transformer' it is then.
BANG! - that's the sound of the only sane person in the room committing suicide rather than admit they were present when this crime was committed.
@Graham Ellison The reviewer says it is awesome. And it is only $399 for a very snappy and slick tablet with a top notch OS.

Read it carefully: http://www.technobuffalo.com/reviews/asus-eee-pad-transformer-review/
@Droid101 : Judging by your name we see how unbiased you are.... Not. It's like believing someone with the name [hypothetically] iPadMan that the iPad 2 is the greatest device ever.... Not.
0 Votes
+ -
Initially Maybe, then... Not so much!
lechev Updated - 21st Apr 2011
I think you are absolutely right up to a point and that point is the lack of understanding and experience your blackberry patriots have. The ideas they are so excited about are so 2005 when we were putting our data on our laptops and thinking wow this is great I can work on my data remotely. I have my data to carry around...

The benefits of not having the data in the device is even stronger and what I am hearing you say is that the blackberry phone device is like a mini cloud service for the blackberry playbook. Ugh... really... I can see it now... People will be all "Darn I feel naked without my blackberry and when I have my playbook and forgot my blackberry I'll feel naked and useless at the same time"

I'll keep my iPad 2 with its activesync directly to my network via 3G and to my Gmail (usually over WIFI).

Here is my question (totally off topic)...

When can I make a phone call with my 3G tablet (and a bluetooth headset)..... First Vendor to offer it gets my $$ and I realize this is more of a telco conspiracy than a tablet limitation... Get at it!

VIC
=+=
@lechev Google Voice will be here within the month. Then what reason will you have to hate Android?
@Droid101 Maybe I missed it but where did he say he hated Android? Since you brought it up, why do you hate Apple? Legitimate reasons only please.
@lechev I guess you could buy an Android tab and do that now.
@lechev
Try Skype, I also believe there is a Vonage app that works on the iPad, but I could be wrong.
0 Votes
+ -
is that most blackberry owners didn't CHOOSE their phone, they were ASSIGNED their phone. And most of them don't particularly LIKE their phones, so they're JAZZED that the IT DEPARTMENT may ASSIGN them a RIM playbook; a blackberry device that DOESN'T TOTALLY SUCK.
@frgough@...

I love this attitude. Where do people work that they can just select what technology corporate should buy them (and support). You want to use something else .. be out guest. Many enterprise now provide a BYOT program you just pay for it and support it.

Turns out people are cheap and they like to b!tch.
because your rant is totally irrelevant to the point.
@MobileAdmin I love this attitude, as if everyone in the world works for some huge corporation and lives by their enterprise guidelines.
0 Votes
+ -
@frgough@...
But I did notice that not everyone owns an iPad or wants one.
Is that because they don't particularly LIKE the iPad, or that they can't ever afford one?
So what was your point in all of this?
0 Votes
+ -
His argument is a post hoc fallacy
fr_gough 22nd Apr 2011
and has nothing to do with iPad sales. Get over your obsession.
One thing you're overlooking James: In terms of world-wide cellphone sales, Blackberry is a minnow in a shark tank.

Let's see where things lay 12 months after Microsoft ship Windows 8 on tablets. I think that the landscape will look VERY VERY different then.
@bitcrazed
I totally agree with you.
@bitcrazed yeah because years ago when microsoft went after RIM with windows mobile they really showed RIM who is boss. lol.
@southlander
Blackberry Apps from years ago
0 Votes
+ -
At your peril
Robert Hahn Updated - 21st Apr 2011
@bitcrazed IT departments that tell their users to wait until Windows 8 comes out on tablets are going to get 'consumerized' The Hard Way. You should do that if you want the entire corporation to rise up against you and demand that you support a complete zoo of tablet offerings from ten different vendors on five different operating systems.

Microsoft cannot get here soon enough to save you from this. You are either going to pick something this year and start deploying it, or watch your company's road warriors load up on whatever they like from Best Buy. Microsoft made a strategic decision, based on hard sales data, that tablets were not worth pursuing. Now they're caught with their pants down. Don't make their mistake into your mistake. Your job is to serve your company, not your Microsoft salesman.
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix