CRM is mission-critical, even for small businesses. It's a major expense, and can be a major differentiator. If you can save money and gain more control over your system with open source, should you take the risk and take the plunge?
Linux and Open Source
The latest news and views on all things Linux and open source by seasoned Unix and Linux user Steven J. Vaughan-Nichols.
Steven J. Vaughan-Nichols
Steven J. Vaughan-Nichols, aka sjvn, has been writing about technology and the business of technology since CP/M-80 was the cutting edge PC operating system. SJVN covers networking, Linux, open source, and operating systems.
Paula Rooney is a Boston-based writer who has followed the tech industry for more than two decades.
This is open source according to Orwell. It's using the trademark, open source, it's using the open source community's efforts, the open source process, then it's shutting that down and making people buy the results.
If a great project like Mambo can be split like this, it makes it that much more difficult for a business to trust its future to open source, any open source.
You can use the word Internet, capital I and all, to mean anything you wish.
The report of a meeting between OSDL and Microsoft has raised a few eyebrows this week. To recap, Microsoft's Martin Taylor and OSDL's CEO Stuart Cohen met at Linux World Conference & Expo.
I touched on Sun's DRM plans earlier this week, so I thought I'd throw in this release from the Electronic Frontier Foundation (EFF). It looks like the EFF takes a dim view of Sun's so-called "Open Media Commons.
Would open source be better served if we had more mergers in this space, and fewer players?
As much fun as it may be to tweak Microsoft, or dream of open source breaking the Microsoft monopoly, the fact remains that mobile monopolies are tighter, bigger (in terms of units) and under much less threat from open source programmers.
Strategic leadership in open source is like herding cats, and thus giving everyone the same marketing direction becomes nearly impossible. It leaves most projects without the scale to compete when what they're doing becomes really hot.
I'm a bit underwhelmed with the launch of Google Talk, which is a bit of a surprise, since Google has a history of coming up with decent services. I use Google Search dozens of times every day, and check Google News every hour or so when I'm at the computer.