Sugar 6 offers simplified UI and information access

Sugar 6 offers simplified UI and information access

Summary: SugarCRM today launched a major upgrade of its open source customer relationship management platform that emphasizes ease of use, information access and setup.Sugar 6, which was officially launched Tuesday, offers a simplified, Web 2.

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SugarCRM today launched a major upgrade of its open source customer relationship management platform that emphasizes ease of use, information access and setup.

Sugar 6, which was officially launched Tuesday, offers a simplified, Web 2.0 interface with big icons, simplified default views, a ShortCut bar and one-click access to a multitude of application data.

Users can, for instance, access menus and any previously viewed page for any module from anywhere in the application, a capability that prevents one from getting lost in the multi-module application, the company said.

The ShortCut Bar, SugarCRM also points out, allows a sales pro to log an incoming call or assign a task without leaving the screen in front of them.

Additionally, the upgrade enables users to easily view and integrate information from social networks and data services sich as Twitter, LinkedIn and Hoover's inside of the SugarCRM user interface.

SugarCRM supports multiple operating systems and cloud platforms and a variety of mobile devices, including Apple's iPad, and applications, such as Microsoft Office.

Sugar 6 also features an enhanced Global Search, setup wizard and improved customization utility known as Sugar Studio. The enhanced Studio allows admins to alter default fields and customize more views.

The company is offering a free week trial of the upgrade here.

Topics: Open Source, Browser, Enterprise Software, Software

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4 comments
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  • SplendidCRM has a Sugar 6 look in its Community edition

    The article is a little misleading in that it mentions the upgrade to the open source product but includes features that are only available in the Professional and Enterprise editions. There has been a long-running thread on the SugarCRM forum where customers have been complaining about the the key Sugar 6 features not being available in the Community edition.

    At SplendidCRM, we have created a similar UI to Sugar 6 but we are including it for free in our Community edition.
    paul@...
    • RE: Sugar 6 offers simplified UI and information access

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  • RE: Sugar 6 offers simplified UI and information access

    this is VERY true. You should be clear in your article that the features you tout are not available in the community edition
    steve.deguzman@...
  • SugerCRM New Partner Cloudways

    SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM’s open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers’ security, integration and configuration needs.
    Cloudways site announcement reveals the partnership between these two companies, Cloudways aims to facilitate SugerCRM customers to migrate to Cloud platform, while Cloudways offers migration installation and after sales services.
    source:http:// www.cloudways.com/en/managed-sugarcrm-cloud-hosting.php
    EvaBrianParker