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Jason Perlow and Scott Raymond

Apple Airport Express: Okay, Okay, I love the damn thing.

By | May 22, 2009, 2:19pm PDT

Summary: The Apple Airport Express, a pocket-sized wireless access point and SOHO router was refreshed with 5Ghz Wireless Draft-N capability in March of 2009. Click to view the gallery. As many of you know, I make my living as a systems architect for a large professional services organization, a job which requires a great deal of travel. [...]

Apple Airport Express, Wireless-N edition (March 2009 version) Packaging Exterior

The Apple Airport Express, a pocket-sized wireless access point and SOHO router was refreshed with 5Ghz Wireless Draft-N capability in March of 2009. Click to view the gallery.

As many of you know, I make my living as a systems architect for a large professional services organization, a job which requires a great deal of travel. Suffice to say, I sleep in hotel rooms 3 to 4 nights a week.

More often than not, the hotel that I am staying at has broadband, but when it does, it’s usually “Wireless in the lobby and wired from your room desk”. When I get back to the room at night to work, I like my Blackberry to have perfect reception (frequently difficult in big hotels or in spotty coverage areas) and I want to be able to surf and work from bedside, while I snack on evil Doubletree Hotel Cookies. (Hint: you can get more than one per stay at a Doubletree — you just have to ASK for them.)

Click on the “Read the rest of this entry” link below for more.

Bedside wireless surfing in a wired-only room requires bringing a wireless access point or a router with you. And considering that my laptop backpack is already stuffed full of enough gear that would make Batman envious, that space is at a premium. So I looked for a handheld-sized wireless access point, and checked all my favorite vendors.

NETGEAR: Nope. Linksys: Nope. D-Link: Nope. Belkin: Nope. Buffalo Technology: Nope.

Surely, someone realized there was a need for such a product. I was particularly surprised by Linksys’s lack of an entry in the market, as I once owned a miniature Wireless-G router made by the company that sold for about $40 but it broke a few years back. I was surprised they hadn’t released an updated model.

(EDIT: It appears that Linksys makes the WRT54GC, which is an updated version of their compact Wireless-G router they introduced several years ago. I have also since been informed of the Cradlepoint products, however they are not price competitive with the Linksys or Airport Express, although they have a number of other features which may be compelling to some users.  A number of online vendors still carry the D-Link DWL-G730AP although the product is almost 5 years old. Asus manufactures the WL530G but reportedly it is difficult to find units in stock. A search on Amazon for the Asus unit yeilds the D-Link unit instead (EDIT, again — unless you look for a different model with a different number. DUH, Amazon!). However.  If you’re looking for Wireless-N, and don’t want the Airport Express, take a look at this Trendnet Wireless-N access point that looks pretty portable and goes for $40.)

So I invoked a spell upon the Twittersphere about what to get. Almost Immediately, my buddies ‘Twote back:

The super-thin MiFi indeed looks very slick for setting up impromptu networks for groups of people when no broadband is available, but I don’t need ANOTHER 3G device, and it was a bit too rich for my blood. Blissfulglutton, one of my foodie friends from Atlanta, was clearly taunting me with her Airport Express reccomendation.

Me? Willfully purchase an Apple product? Apple, the empire of proprietary everything? No ‘friggin way. The last time I bought anything made by Apple was an iPod 120GB for my WIFE, and I never touch the damn thing.

Also See: Apple Airport Express, 5Ghz Wireless N version (Gallery)

But Blissfulglutton has never steered me wrong with any recommendation she’s given me, so I took a look at the specs on the site. Indeed, the unit was tiny, about the size of a cigarette pack, with retractable power prongs so it could be jacked right into an AC power outlet, with 5Ghz Wireless-N draft capability. With the ability to stream iTunes music directly to the unit from my PC, using attached speakers and also act as a wireless USB print server. And Amazon was willing to ship it to me for $98.00 including 2 day shipping. Most importantly, it said it worked on Windows.

Damn you, evil Infinite Froot Loopers in the stupid black turtlenecks. Note to Apple execs: that fashion was out when the Dieter movie died its premature death.

I was half expecting to have to return the unit, anticipating that the device shipped with some half-baked Windows support that didn’t work right. I plugged the unit into a power outlet, and jacked a Ethernet cable from my home LAN into the device. The status light lit up amber, indicating it was awaiting to be configured. Okay, so far, so good.

Next, the configuration. Unlike most SOHO router/access points, the Airport Express uses a specialized setup utility instead of a web-based configuration. I assume this was done out of practicality in being able to miniaturize the device, or to make it easier for Mac users, so that the setup worked seamlessly within the Mac GUI. Whatever the reason, an equivalent Windows utility ships with the unit. Right after installing it and running it the first time, it prompted to download an updated version from the Apple site, which I did.

The setup utility, at least on Windows, is very well designed. It steps you through the entire process of setting up a secured WPA2 wireless network, with your SSID, and how you want to use the device, whether as a simple access point/bridge to an existing network with Internet access, a full blown SOHO router, or as a repeater on an existing wireless network. I had the device working with my existing home LAN as a bridge device within a manner of minutes. Of course, the device will also work with Linux netbooks and notebooks, but you’ll need a Windows system or a Mac to pre-configure the unit with the utility software before using it. The lack of a web configuration UI is about the only major negative I can say about the product.

Despite the size of the unit, the Airport Express has impressive range — I was able to walk about 100 feet away from it using a Wireless-N enabled laptop, a HP Elitebook, and still get five bars of signal in Windows 7. My Wireless-G work laptop worked reliably from about 60 feet away, and at 100 feet, I dropped down to 2 bars. However, considering I’m going to be using my work laptop from a hotel room, that’s not really a huge deal to me. Now I’ll be able to get my laptop and my BlackBerry working on a solid Wi-Fi connection no matter what hotel I go to.

I have to admit, I love the Airport Express. Have you found any alternative products that do as well as a job? Talk Back and Let Me Know.

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Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

Disclosure

Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

Talkback Most Recent of 101 Talkback(s)

  • AirTunes
    It's worth every penny for AirTunes alone!
    ZDNet Gravatar
    Len Rooney
    22nd May 2009
  • Yep. And also.....
    wireless printing!
    ZDNet Gravatar
    Userama
    23rd May 2009
  • I agree
    We have 2 Airport Expresses in our house.
    Music on the iMac gets played in either the living room or the master bedroom. All controlled from my wife's iPhone.
    ZDNet Gravatar
    davebarnes
    23rd May 2009
  • AirTunes iPhone as Remote!
    I bought the AirPort Express just so I could stream music from my iTunes
    library to speakers in my kitchen. The best part about the system is that I can
    use my iPhone's outstanding "Remote" app to wirelessly select my playlists and
    search/filter my library through the AirPort Express!
    ZDNet Gravatar
    Boulder_Bum
    26th May 2009
  • I got burned with the original Apple Airport ...
    ... since the unit had bad capacitors that overheated and expanded just out of warranty. It was a known problem that Apple tossed onto their customers by not recalling the units.

    I ended up repairing it by soldering in two new capacitors. I vowed never to buy another thing from Apple ever again.

    ZDNet Gravatar
    MisterMiester
    22nd May 2009
  • bad capacitors affected several companies...
    lots of companies got burned by the bad capacitor saga, so your anger is misplaced. apple makes great stuff, so you are only hurting yourself.
    ZDNet Gravatar
    Pederson
    23rd May 2009
  • ZDNet Blogger

    In all fairness
    I have to agree with that. However, with the lousy
    economy hitting Asia particularly bad now, plenty
    of consumer electronics products are dying before
    their time because Q/C manufacturing methods are
    taking a back burner to sales and marketing.
    Whether it's Apple or Acer, a lot of these
    products are all made in the same manufacturing
    plants in China and Taiwan.
    ZDNet Gravatar
    jperlow
    23rd May 2009
  • HA, thanks for saying it out loud...
    I don't want to be called China bashing, because I live here, and like it, but TQM and QC is yet something they haven't quite understood. In addition CN owners/managers have no problems using right out bad quality parts, or mixing melamine into baby-food and milk... No conscious, not ever admitting wrong doing... cause if they did it is a loss of face!
    ZDNet Gravatar
    IKE:)
    25th May 2009
  • Like the magsafe power connectors?
    Sorry, I don't give companies a pass because
    something in the supply chain broke down. You
    don't see anyone giving Seagate that courtesy,
    but when it's apple, oh god yes, it was an
    industry wide problem.

    Q/C starts in development and ends in the
    consumer's hands, and that includes stress
    testing on constituent components.
    ZDNet Gravatar
    Spiritusindomit@...
    25th May 2009
  • Magsafe Power connectors?
    So, other than a failed attempt to show your superior shallow attitude what has this to do with the article on Airport Express? hmmmmmmmm?
    ZDNet Gravatar
    781lc
    25th May 2009
  • in the dark re: stress testing on constituent components
    yo, DominoPaxNabisco, you "don't give companies a pass because something in the supply chain broke down". Please be prepared to fall on your sword the next time something which YOU deliver as a work-product has an issue because of a software application flaw that you were not able to discover prior to shipping off your latest word document or software module because you did not stress test the entire technology platform with which you have compromised yourself.

    Stress-testing is different than quality control. Yes, integrators should verify that components which they incorporate function properly after assembly. The disk works. The memory works, etc. Sure, burn it in for a couple of days to root out flaws and failures.

    The failure of a capacitor after one year as opposed to three years is NOT something you can "stress test" to filter out. It is, in fact, a design and quality issue for the supplier of the component. If you wish to impale technology companies on the prickly barb of your snooty attitude, be prepared to wait a couple of years before you get your next piece of gear so that the vendor can adequately "stress test" it just for you. Oh, but wait, then it would be halfway through its useful life already, and by your reckoning would still end up failing prematurely.

    Gosh, looks like you have a problem. Again, your loss.
    ZDNet Gravatar
    tahoe_blue
    26th May 2009
  • Who cares if it hit several companies
    So what if it hit several companies. Apple still has the responsibility to recall if they know there is a problem in their supply chain. When I buy from Apple, they are responsible for upstream issues. That doesn't matter if they are battery related, capacitor related, or screen related.

    I think the top-level poster's anger is solidly directed at the right place. After all, Microsoft continually is blamed for things they have nothing to do with; why shouldn't Apple be held accountable?

    Apple continually bills themselves as a provider of premium products, but this type of behavior is not how premium suppliers behave. Frankly, I've had substantially better customer service experience from Dell premium offerings. When my motherboard died recently, they sent a technician out to my office the next day to repair it.

    When the hard drive on my MacBook Pro died the next week, I had to drive 50 miles to the Apple store to have it serviced. I was then told they didn't have the right part in stock and it would take another week to have it shipped in and repaired. Then they misplaced my machine for three days. All in all, it took nearly two weeks to get a simple hard-drive replaced. During those two weeks, I started to feel much the same way.
    ZDNet Gravatar
    Rob Oakes
    23rd May 2009
  • yes, and apple fixes these issues free of charge
    and with this Airport, Apple would be happy to replace it even out of warranty...

    and no, you didn't have to drive 50 miles to get your MacBook repaired. Apple will send you another hard drive overnight, or if you prefer, they'll overnight a box, pick up your MacBook Pro and return it within 24-36 hours.

    you never take laptops into an Apple Store for repair, use their Depot service, 1-800-275-2273.

    and no offense, but it sounds a little fishy that Apple didn't have a "hard drive" in stock, so not sure that your story is true. all parts are overnighted so even if they were out that day, your macbook pro would have been fixed the next day.

    again, CALL Apple, don't take a machine into an Apple Store, especially if you live so far away. Apple has the best customer support satisfaction for a reason, but you need to ask about the various options for your particular situation.
    ZDNet Gravatar
    Pederson
    23rd May 2009
  • Apple Will Fix Bad-Capacitor Airports???? Where?
    I contacted Apple because I had two of them, one failed after 18 months,
    the other a few months later. They said they'd do nothing, even though
    the problem was well documented as a manufacturing error. Have they
    changed their policy? Pointer please?
    ZDNet Gravatar
    KeeHinckley
    26th May 2009
  • not sure i buy that story...
    they didn't have a hard drive in stock? really?

    anyway, when the HD went wonky on my imac they sent a tech to my home with a new one. he replaced it on site. and no, i didn't have any special agreement with them, just regular applecare.
    ZDNet Gravatar
    lostarchitect
    23rd May 2009

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