Tech Broiler

Jason Perlow and Scott Raymond

Microsoft mitosis: how breaking up the company makes sense

By | August 2, 2010, 11:47am PDT

Summary: A failed Yahoo acquisition, the re-mediating of Windows Vista, as well as the inability to germinate cohesive Cloud offerings and congeal a focused mobile and slate strategy has made Microsoft into a weakened organism. The solution? Break the company up, voluntarily.

A failed Yahoo acquisition, the re-mediating of Windows Vista, as well as the inability to germinate cohesive Cloud offerings and congeal a focused mobile and slate strategy has made Microsoft into a weakened organism. The solution? Break the company up, voluntarily.

Microsoft indeed has been in something of a slump of late — it’s significantly behind on its mobile and device products, a situation which has attracted criticism from Wall Street and its own investors regarding the company’s ability distinguish itself and compete against both Apple and Google in the emerging but rapidly developing smartphone and tablet space.

Also Read: Microsoft’s misguided tablet strategy is the the Apotheosis of the company

At a recent meeting of investors and financial analysts, the company and its chief executive responded defensively, stating that its tablet/slate solutions are “shipping as soon as they are ready” and in doing so will use its cash cow, Windows on Intel, as its focal point and enabling technology for slates as opposed to a light, ARM-based design using Windows Compact Embedded or a variant of Windows Phone 7.

Also Read: Microsoft, Your Mobile Focus Needs More Focus

It hasn’t helped that the company has recently had a complete failure with a mobile product launch, the Kin, which was unable to attract the Gen-Y and younger market segment that the company had hoped would be an early beach-head offensive ahead of Windows 7 Phone, which would be targeted towards Gen-X and older consumers.

Besides Mobile, there are other aspects of the company that are a complete mess and lacking focus. As reported by Mary Jo Foley recently, Microsoft sees itself participating in eight distinct businesses:

  • Xbox and TV
  • Bing
  • Office
  • Windows Server
  • Windows Phone
  • Windows
  • Business users
  • SQL Server

The company’s Cloud strategy has also been a moving target and its identity as it resides within those businesses are also remain unclear, this despite Microsoft’s attempts at explaining it in various presentations and marketing materials.

Microsoft’s cloud offerings breakdown (Source: Microsoft)

How did Microsoft get this behind and discombobulated? Well, to do that, you need to go back two years, which in this industry is an eternity.

You have to start with the “Microhoo” distraction which took up an inordinate amount of time and energy, followed by the scrambling to correct the dud which was Windows Vista and quickly turn around Windows 7.

Residing among the above described chaotic environment, there lived the on-again-off-again experiment with the Courier, which was run in tandem with the political and consumer disaster that was the Kin that eventually resulted in a huge management shake-up.

This has all culminated with Windows Mobile’s inability to coalesce into a desirable next-generation consumer smartphone product until the recent complete “do over” as Windows Phone 7 which has yet to prove itself beyond developer-grade software and reference hardware.

You add this all up, and it makes for a company that is totally distracted and unfocused and unable to wrap itself around its core strengths or take on new products and businesses effectively. The slow economy hasn’t helped them either.

So how does Microsoft dig itself out of this mess? Some have suggested replacing its current CEO, Steve Ballmer. But I think this would only hurt the company in the long run, as there’s no apparent successor in the wings that could take on the role at least as well as Ballmer has in the past, this despite recent setbacks. And Bill Gates is NEVER coming back, nor does he ever want to.

What I believe Microsoft needs to do in order to save itself from a Soviet or Roman Empire-style collapse is to do what the Department of Justice and Judge Thomas Penfield Jackson failed to do in 1999 — break itself up into several distinct businesses that could operate independently.

Also Read: How a Decade of Antitrust Oversight has Changed Your PC

In 1999, the industry called this theoretical scenario “Baby Bills”, after the “Baby Bell” break-up of AT&T during the early 1980s.

I’d now like to call this “Microtosis”. You know, what happens when giant software companies asexually reproduce. It sounds like a better word than corporate agamogenesis, anyway.

What I envision is three different Microsofts that would be completely independent companies that would be spun off from the original, much as the remaining AT&T spun off Lucent Technologies before it merged with Alcatel, or how IBM divested and split off its printer business in what is today known as Lexmark.

The first would be the classic Microsoft as we have known in the past, the one that owns Windows and Enterprise software, the two strongest and most profitable product lines. It would also own Microsoft’s Cloud portfolio and be the largest of the three firms. Steve Ballmer would remain as Chairman and CEO.

The second is what I am tentatively calling Microsoft Consumer Systems Corporation (MCSC). This company would entirely own XBOX, Zune, Windows Phone and the Slates as well as any enabling technology required to produce those products, such as Windows Compact Embedded. Additionally, it would also own Bing and various Windows Live properties, such as Hotmail.

The third is what I would call Microsoft Global Services, or MGS. This company would be the neglected Microsoft Consulting Services arm as it exists today, and it would also have the charter of acquiring or merging with another smaller but Microsoft-focused consulting player such as UNISYS.

While Microsoft, the parent company has chosen to outsource its services to companies like HP, Fujitsu and Dell, it would make sense to spin off and cultivate an independent but Microsoft-aligned service firm in the event those relationships go sour.

Some people might call this proposed strategy crazy or a bit far-out. But if you talk to any Microsoft investor, they’d probably tell you getting 3 different and healthy companies worth of stock for their current price of one big deteriorating one sounds very attractive indeed. And being able to solve Microsoft’s problems without unseating Ballmer in the process and creating a succession nightmare is probably a good idea.

Should Microsoft engage in cellular division? Talk Back and Let Me Know.

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Topics

Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

Disclosure

Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

Talkback Most Recent of 30 Talkback(s)

  • Just like AT&T break up
    We can have baby M-Softs. gee by splitting the company up will give Bill gates more stock with it broken and more money. If I was a Investor I would like the Baby M-softs. invest in one and slowly they will gobble each one up and you make more money as they buy each one out.
    ZDNet Gravatar
    rupaa62
    2nd Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    I fail to see how this is a long term solution. As with Ma Bell in the 80's were split and AT&T has pretty much reformed the ma bell empire over a 25 year period. Same will apply here and we have gained nothing by the ma bell breakup. I think MS just needs to focus on there priorities.
    ZDNet Gravatar
    MLHACK
    2nd Aug 2010
  • Yes, they should.
    It would be a better option than the present mediocre struggle. The smaller groups, each under new leadership, would HAVE to do good work, in order to survive. (The structure and financing also needs to put them into that sink-or-swim position).
    The results would not be predictable, though, because some would have talented managers and staff, while others might not.
    I'd disagree with you about having Cloud in the same group as classic Windows software. I believe there is little compatibility, either practically or philosophically. Putting them together would be highly corrosive and wasteful of their efforts because they'd be arguing!
    ZDNet Gravatar
    peter_erskine@...
    2nd Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    A company is only as good as the people working in it. Management and employees have to preform. Splitting it up will not make a bit of difference if the same employees and management are there. Besides, Microsoft is still a money machine. Windows still works on more hardware and has far more apps; apps use by more businesses and individuals than any other operating system. Office still rules. X box is at the very least competitive. Things are not that bad. Microsoft has always followed the market, gradually improving the product and gaining market share. False starts in phones, and slates remind me of windows 2.0 and 3.0. Window 3.11 was the first decent graphical system they had, and they swept the market. There may be more competition now, but I would not count MS out.
    ZDNet Gravatar
    hayneiii@...
    2nd Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    You need to get your facts straight first before you write a Microsoft hate article. Your almost as bad as AKH. Microsoft never acquired Yahoo so you can't say it was a failed acquisition for that. Microsoft Vista was quite good for an OS, its bloggers who gave it a bad rep only because it was "Microsoft", see the Mojave experiment on that one. Microsoft is also one of the top competitors in the cloud. I'm sure your aware of live@edu which is cloud based educational suite. Azure is going well. I just don't understand where your first paragraph came from. The Kin was killed because of Verizon, not Microsoft. You need to go to Verizon and ask them why they thought they could charge teens who don't have jobs to pay full price for a data plan. That was completely out of Microsoft's control.

    I wouldn't mind a split of Microsoft though, because 3 Microsofts (or 8 if you look at their key focuses) are better than 1 Microsoft. I'm surprised you would agree with this considering your general distaste for the company. Although they would work a heck of a lot better as one company so they can integrate each division into their new products, 3 Microsofts will give you 3 times the amount of Microsoft required in your daily diet. Now, as a Microsoft hater are you sure you really want this?
    ZDNet Gravatar
    Loverock Davidson
    2nd Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    @Loverock Davidson

    Is his and I quote your dig "general distaste for the company" any different from YOUR day in and day out FUD in support of them ....... I think not
    ZDNet Gravatar
    SoYouSaid
    3rd Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    @Loverock Davidson The Kin was killed because of Verizon, not Microsoft. You need to go to Verizon and ask them why they thought they could charge teens who don't have jobs to pay full price for a data plan.

    I thought we had this discussion - the Kin did not fail because of Verizon... The Kin failed because it was a starter level smartphone and people expected it to act as an advanced smartphone... either way VZW charged a data plan appropriately for a smartphone. Also the hardware itself was mediocre... the Kin 1 looked like a cheap version of the Palm Pre (which IMHO was a cheap looking device to begin with) and the Kin 2 looked like a basic WM phone... both of which would not have excited the target market.
    ZDNet Gravatar
    Pete "athynz" Athens
    3rd Aug 2010
  • You are using Alice in Wonderland "logic" here ...
    @Loverock Davidson

    Microsoft never acquired Yahoo so you can't say it was a failed acquisition for that.

    Why, if you try a thing and fail, it's not really a failure, because, you see, you haven't really done anything at all! You must believe as many as six impossible things before breakfast.

    Here's real life: Microsoft bid to acquire all outstanding shares of Yahoo! stock. This is a link to Microsoft's own press release announcing the bid:

    http://www.microsoft.com/presspass/press/2008/feb08/02-01corpnewspr.mspx

    As we know, the bid was rejected. Thus it was a failed acquisition.
    ZDNet Gravatar
    RationalGuy
    4th Aug 2010
  • ZDNet Blogger

    RE: Microsoft mitosis: how breaking up the company makes sense
    "Microsoft never acquired Yahoo so you can't say it was a failed acquisition for that."

    Failed, as in "failed to acquire".

    That's like saying North Korea wasn't eliminated from the World Cup -- but instead they were unable to score enough goals to allow them to place. It's semantics. Microsoft went through a huge, year-long back and forth to attempt to acquire Yahoo, and the CEO, Jerry Yang, blocked them at every turn. Any way you look at it they failed to acquire the company, period.
    ZDNet Gravatar
    jperlow
    2nd Aug 2010
  • ZDNet Gravatar
    Economister
    2nd Aug 2010
  • ZDNet Blogger

    RE: Microsoft mitosis: how breaking up the company makes sense
    @Economister Probably, but they wasted a LOT of time coming to the conclusion they didn't need them.
    ZDNet Gravatar
    jperlow
    2nd Aug 2010
  • wasted a LOT of time . . .
    @jperlow

    You have to remember that a lot of these Large Companies take a while to turn around. They're kinda like an aircraft carrier in that respect.

    Even if they made the decision to change themselves 6 months ago, you won't see any announcements or such for about another year, at least. It would take time to figure out who gets what, etc.

    And I still would get rid of Ballmer. He simply has no clue about how to run a company. He tends to Manage, rather than lead, which is fine if you're not the CEO, or if you don't plan to grow the company any, rather maintain what is there.
    ZDNet Gravatar
    JLHenry
    3rd Aug 2010
  • Failed, or desired not to?
    There's a difference: Just because you want something at one time, then as things change you decide not to get it,
    sure people can say "you failed to get it" but at that point the meaning of the word is different.
    ZDNet Gravatar
    John Zern
    3rd Aug 2010
  • Failed
    @John Zern They put out a bid for all outstanding shares of Yahoo! stock. The bid was rejected. They failed. There's no ambiguity here at all.
    ZDNet Gravatar
    RationalGuy
    4th Aug 2010
  • RE: Microsoft mitosis: how breaking up the company makes sense
    Turning MS into a few little companies would allow the individual units to be more agile in an Apple dominated consumer marketplace for sure. Having to kowtow to top heavy committees every time you try and innovate is what Jobs eliminated at Apple when he came back on board and you see what effect that had.
    Unfortunately, the culture at Microsoft is grounded in a monopolistic rut. They know, or think they know, how to squash competition (vaporware) and dominate a market (threats). Unfortunately those tactics only work when you are in pretty much total control of your marketplace.
    The fact of the matter is they are in control of PC OS, and their Office Suite. After a stumble with Vista they've recovered nicely with 7, but frankly the commodity PC market gets smaller with each passing year. Add to it the threat posed by iOS where MS is not only not even close to a monopoly but is rapidly sliding down a slippery slope, in no small way aided by the Linux clone Android and you have a company whose future isn't all bells and roses.
    Apple has eaten MS's lunch in the past decade and continues to do so. Even the Mac has maintained a decent market share overall, but if you look at the price point of Macs they dominate that market share. That means MS is being squeezed to the bottom and even there companies like Asus are turning to open source Android and Linux.
    Tough times ahead for Mighty Microsoft.
    ZDNet Gravatar
    dheady@...
    2nd Aug 2010

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