Tech Broiler

Jason Perlow and Scott Raymond

Print media is dead, but lives on in tablets

By | July 13, 2011, 8:58pm PDT

Summary: The proverbial writing is on the wall for print media. There is new life waiting in digital formats–but can the publishers find a way to convince customers to buy them?

Recently my fellow ZDnet columnist James Kendrick wrote about two newspapers from Philadelpha that were introducing a new plan to sell newspaper subscriptions in digital format along with a discounted tablet to read them.

I will forego the inevitable Android versus iPad debate on this topic; both tablets are perfectly suited for reading newspaper and magazine media in a convenient, portable format. For that matter, The RIM Playbook and HP TouchPad are also well-suited for the task. The truth of the matter is that so far, newspaper subscriptions have had a small amount of success on the mobile platform, but not very noteworthy. Digital magazine subscriptions have not been successful due to price, size and poor implementation.

The only problem is that the success of tablets is still tiny compared to overall computer and smartophone ownership. Most people still see the tablet as a novelty. All of my friends and peers in the tech industry have and enjoy using their tablets; but we’re early adopters. Apple has sold millions of iPad devices, but that’s still only scratching the surface of what is possible.

The Philly newspapers may have latched onto a method that might succeed in putting tablets into the minds of consumers where they weren’t before. Until now, e-book readers like the Amazon Kindle and the Barnes & Noble Nook sold newspaper and magazine subscriptions within their online bookstores. But they didn’t really focus on that capability. Magazines that are sold for the tablet market haven’t had much success.

Newspaper publisher News Corp introduced a digital-only newspaper for the iPad called The Daily with much fanfare, to mixed reviews and mediocre success.

Newspapers have had web-based versions of their print mediums available online for over a decade now. News has been available in digital format for handheld devices since they existed, but they’ve always been relegated to a niche market for tech heads. The media is there. The customers simply aren’t. And I suspect that it really boils down to mindset more than anything else.

By selling deeply discounted tablets along with the digital subscriptions, the newspaper publishers tie together the medium with the device in the mind of the customer. I stopped counting how many people telling me that they didn’t have any need or reason to buy a tablet. They claim to be perfectly happy with just their laptop and/or smartphone. But let’s be honest; how enjoyable is it to read an entire book, or even just a newspaper or magazine, on a device with a 4-inch screen? Or trying to hold a laptop like a newspaper?

Admittedly, smartphones have contributed to the decline of print news. But they are not the technological ideal. Tablets are slightly smaller than a standard magazine. They’re the perfect size for that print medium in addition to books. The real difficulty in selling tablets has always been finding that one hook that will bring in the average consumer after the early adopters and tech heads have had their fill.

Older, less tech-savvy generations may very well find tablets like the Apple iPad and the Samsung Galaxy Tab and the HP TouchPad to be extremely useful for their needs. Lots of folks need a simple computing device for browsing and email. All they really need is that mental trigger that shows them how to do what they’ve been doing for years, on a device that’s easier to use, cheaper and more portable than the computers that have frustrated them for decades.

The capabilities that attracted those of us to tablets simply aren’t enough for the people that are not yet interested. Maybe it requires practically giving away the tablets subsidized by another service–like newspapers–to shift their viewpoint of tablets from “meh” to “Where can I get one?”

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Scott Raymond has been a technologist and system administrator for over 25 years.

Disclosure

Scott Raymond

I am the IT Manager for a high end audio and network systems integrator in northern Califronia. My wife works at Adobe Systems, Inc. Whenever I write an article that might involve Adobe or its products, I add a disclaimer at the top of the article to make sure she is not involved in any way. We have a small bit of stock with AT&T and no other major investments that would cause conflict.

Biography

Scott Raymond

Scott Raymond has been a technologist and system administrator for over 25 years. Starting as a hobbyist in his teens, Scott quickly learned that he could translate his passion and knowledge into a full-time career. He currently works as the IT Manager for a high end audio and network systems integrator in northern California. He has written technology articles for various publications in the past and began contributing to ZDnet as a guest blogger on Jason Perlow's Tech Broiler. Scott and Jason met in New York in the 1990s where they co-managed the New York City Palm Pilot Users' Group.

In his spare time, Scott is a trained chef and avid bicycling enthusiast, as well as a voracious reader of historical, science and horror fiction. He is a huge fan of pop culture, with a wide range of interest in TV shows, movies and games.

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ztcefaq 16 qpt
cmakrekwe71-24379039756124611384937790769048 23rd Nov
zxgsao,dtwyijpg24, srnip.
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I can read it on my PC, my netbook and my phone. I see no need to carry a brick around just to read newspapers. Perhaps when Win 8 arrives and I can get a real tablet, but until then it's an expensive toy.
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@tonymcs@: You're already carrying two bricks; it's no wonder you don't want to carry another.

You're so-called "real tablet" already exists and has for the last ten years. Why don't you have one?
@vulpine@...
Great question. It seems that many more people like WinTabs(and Android) tabs that are willing(or able) to pay.
For the average person, print has been dead for nearly two generations, no matter what the medium.

For the average person, the ability to read and comprehend has been dead for a like interval.
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@nikacat Print is way down but not dead in the New York. Print Newspapers are still convenient to read on the subway or bus. There is still are newstands on most corners and many subway stations in Manhatten.
@edkollin
Thats true, but a very unique scenario. NYC is is a world unto it self in some ways. Only place in America where less that half the household have a car. Public transportation is whats keeping it going. If NY ever got cell phone coverage in its subways like DC it make shake things up but that's not happening any time soon.
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RE: Print is dead, but lives on in tablets
edkollin Updated - 15th Jul
@nikacat: Agreed
@nikacat I mostly agree, particularly on the reading comprehension portion. I've seen statistics on the reading comprehension levels of our High School graduates and it blows my mind that they were given diplomas. Personally, I see print media on tablet computers as a ray of hope in the fight to increase reading comprehension levels for those folks who never achieved it in our school system.

Can the print media survive the transition to digital? Only if they change the way they do things. Some in the print media are, unfortunately, trying to apply the same business models to infinite goods as they use for their hard copy products. It won't work. In order to raise readership levels in selling what simplistically amounts to infinite copies of a text file, they cannot rely on the subscription/point of sale model. They will need to follow the leadership of blogs like ZDNet. Ads based on page views is the best way to make money on electronic print publications. Pay walls will truly kill print media for companies that just can't adapt to the 21st century.
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Newspaper subscription models
vulpine@... 14th Jul
@BillDem: Look again. The statement about ads on page views may be partially effective, but quite honestly many readers ignore or actively block those ads, which limits the effectiveness. A subscription-only platform has also obviously failed. However, if you look at News Corp's The Daily you'll see that they use both methods, just as newspapers have done for well over 100 years.

A subscription platform guarantees a certain number of readers no matter how many click-throughs you get on ads and the ads can guarantee a certain amount of income no matter how many people choose not to actively view them. Essentially, the buyers/subscribers paid for the actual printing process while the ads paid the salaries of the reporters. Your "ads pay for everything" is exactly why newspapers are closing their printing shops all over the country.

On the other hand, with a subscription method for your electronic device, you could guarantee a copy of the newspaper in your hand every morning, rain or shine, without risk of a waterlogged wad of wood pulp making you go to the store to waste money on something you've already paid for. You still need reporters, you still need editors, but now the need for typesetters, photo-etched printing plates, etc. is eliminated as well as the other costs of physically printing the paper. However, unlike the hard-copy newspaper, the drive-by eye-catching headlines aren't enough to encourage an impulse buy the way it did at the old-fashioned news stands.

Having worked in the camera room of a local newspaper, I have some idea of what's happening, perhaps better than you. However, not working in that industry any more, I have no more influence over my local papers than you--mail a letter to the editor/publisher. At some point the paywall will become the standard, but that paywall needs to have a certain amount of leeway that gives the casual viewer a reasonable example of the contents while limiting how many articles can be read on a given day without a subscription. Automotive News seems to have a good grasp of the concept, better than most other conventional news outlets.
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Contributr
RE: Print is dead, but lives on in tablets
David Gewirtz Updated - 13th Jul
That video is astonishing. I remember seeing some early views of what technology would be in our current timeframe, but looking back at the predictions is fascinating.

Amazing and ironic. They have a mention of a 1994 Atlantis launch, and they show a number of print newspapers that are now either online only or gone.

They also miss the whole 3G, WiFi, Web thing, but they're amazingly prescient in other places.

Awesome find, Scott.
@David Gewirtz: This was the year when John Scully from Apple decided to invest into creation of actual tablet. In six years, Newton MessagePad was released -- the "smallest" (it weighted 800 grams) of three developed sizes.

Along the way, Apple decided it needs mobile RISC processor, and this is how ARM was created: they chose Acorn desktop CPU to be downscaled and optimized for mobile use.

(Later Apple did similar trick with scaling down IBM's workstation/server class CPU Power -- and since then we have PowerPC, which is used in hundreds of million devices.)

So whether Jobs was with Apple or not, the company always did historic decisions, meaningful for the entire industry. When Jobs will leave Apple, people whom he recruited will still do significant forward-looking advancements in technology for many years to come (though, it could be less effective, less focused than under Jobs' rule).
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Edited out.
DeRSSS Updated - 13th Jul
Edited out.
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Contributr
@DeRSSS Yep, I remember the Newton well, I did the original MessagePad 2000 review:

http://www.tidbits.com/article/2170

That was a LONG time ago. A lot's changed, but you can see the spirit of many of those innovators in what we have today. I may complain about tech all the time, especially when fixing things, but THIS is why I love tech.
@David Gewirtz
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RE: Print is dead, but lives on in tablets
The Rifleman Updated - 14th Jul
Were those Macs running O.S. 6?!!! However, my real observation is a new source of "Social-Noise". I will not only have to listen to discourteous Cell-Phone Users but, now, a plethora of Talking Tablets when I go out to a restaurant, commute on a train, or visit some local Cafe for coffee and/or breakfast.

And notice the lack of communication between the Husband and Wife eating outdoors. He reads, she eats in quiet. He eats, she reads in quiet except to point out a baseball play. (They are married, you can see his ring at one point)

My Wife and I go out to be with each other not to be Anti-Social. When the Newspaper dies so does my subscription. There is nothing like the smell of a fresh News Paper. Oh Wait! Smell-O-Vision is just around the corner too! Maybe the tablet will deploy that too.

I'm truly amazed at how creatures who are created as Social Beings are content to find more ways to be Anti-Social!
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@The Rifleman - my wife and I went to a Shakespeare play in the park here in Vancouver and during the break watched a couple enjoying a glass of wine -both staring into their iphones. Print is not dead btw- Magazines are actually doing better than ever. Also consider the online retailer Zappos. They printed a hardcopy catalogue which they sent to regular customers and DOUBLED their sales.
Also while the tablets will be more common - will people pay for news subscriptions? when they can find it elsewhere for free. I know Murdoch is counting on it with WSJ but I doubt it. Myspace did'nt pan out that well either.
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fr_gough Updated - 14th Jul
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not for books; can't replace the aesthetics of paper with plastic
@bruce.ott@... oh yes you can. I LOVE books. I love my books. I refuse to buy "ONLY" digital books.

but I don't READ paper books unless I have no other choice.

when I find a new book I BUY the book to add to my book case and then I go find the digital version of it (torrent whatever) and stick it on my DX.

You just can't TOUCH the convenience of an ebook reader (especially the DX) I read voraciously. I finished the Saga of the Seven suns series in 2 weeks. I just could not stop. Found them on some site grabbed them did not stop till I was done.

I found used copies of all 7 books they are on the way to me through the mail so i can add them to my book shelf. (I don't know why but the digital copy is good for consumption but I WANT THE PAPER to put on my shelf)

its about ownership. you never truly "OWN" a digital copy. even the "illegal" copy I downloaded is not really "mine" its just 1's and 0's in a memory chip. Convenient yes but not real "ownership"

this is why people with digital camera's (like me) still PRINT their pictures.

when its physical property the level of ownership changes. I want that level of ownership.

but I also want the digital to consume more conveniently.
@nerys I like owning books, too. But, I also like having the books on my portable devices. It's a sad shame that we don't automatically get a digital copy of a book when we buy the hard copy. Even the movie studios are starting to include digital copies to view on portable devices when you buy a movie. There are books that I have put off buying because I want the book and a digital copy, but I don't want to have to buy the book twice. (I'm not comfortable pulling down a torrent copy until it is legitimized.) I would seriously buy even more books if they included a digital copy.
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@nerys Evidence is that you are very much in a minority. Paper book sales, like newspaper sales, are in steep decline. Since I bought my Kindle, the only paper books I've bought have been the three I couldn't get on a Kindle. I never got sentimental about books, and if ebooks were fairly priced, many more of my hundreds of books would be replaced by digital versions.

For anyone below the age of twenty, paper books are rapidly becoming a present from the grandparents - a joke.

As for the thread topic, newspapers are dead, unless they adopt an Internet business model. Why would I pay for one online, when ALL the 'good stuff' - ie news - is available free? And as most newspapers are comment and bilge, there's plenty of that online already, for free - like here, for example wink
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not for books; plastic will never replace the aesthetics of paper
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@bruce.ott@... It doesn't need to; most people buy for the content, not aesthetics. I yearn after the true sound of 78rpm records; they got replaced by 45s, 33s, CDs, MP3s ... life carried on. Sure, a few buy overpriced vinyl for the aesthetics, but even they know that once played twice, an album cannot compete with a digital version; next time they die, they'll stay dead!
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Newspapers are dead
itpro_z 14th Jul
Newspapers died in part because they abandoned balanced and factual reporting for sensationalist tripe and political proselytizing. Moving to electronic media will not change that. I used to read as many as 5 newspapers a day, but am now down to only the small, local rag, and I spend more time with it reading the comics than the rest of the paper.
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For disposable content, some type of reader may be accepted by the masses. For content that is to be kept, I don't see a reader of tablet as viable. Losing content when the reader/tablet fails, or the content source recends (removes) content will make a hard copy more attractive for many years.
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@David Wilson If my Kindle fails, I can get a new one ... and restock every item from Amazon's files (no fee). Increasingly, files will be 'in the cloud' (when they make it work!); it's not superior beings that will buy books, as you seem to imply; just dinosaurs.
The simple fact is newspapers are fading because they report the same crap that I can read online at a hundred places for free. If they want to be relevant again then newspapers need to focus on the local angle. Something the big boxes can't ... and won't do. Then, and only then... will they get people to engage and read the daily paper.
I know that it appears that this is a good idea, newspapers on tablets, etc... I am a long time techno-geek and I have to admit that tablets don't make a lot of sense in many ways, especially in a sustainability perspective vs. print. IMHO - a tablet is good for maybe 2 years then will have to be "recycled" or disposed of (much better version available). The data centers used to push data to tablets are overwhelming our electrical grid at an astonishing rate. Modern printing is done using paper made from forests that are planted just to make paper, including chain-of-custody from tree cut to paper printed. Typically for every one tree cut for paper 5 new ones are planted. Completely renewable resource.

All of this being said I keep trying to find a reason to buy a tablet, other than a 1 month novelty to look cool in a coffee shop. I am sure the day will come that it actually makes sense.
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RE: Print is dead, but lives on in tablets
silvryn Updated - 14th Jul
@ajaylamb I agree. I don't see the point of them. Use massive amounts of energy and aren't that practical. For writing down a notes I use a pen and pad. That can last weeks, neigh months without recharging ..cough..I mean replacing.
As to reading, I haven't read a news paper in years. Mostly because of the political bias that these entities have. I do like to read a paperback or hardback book. It seems more natural to me.
Also the online etailers charge an excessive amount for an Ebook. I remember reading somewhere that amazon were charging 3 pounds more for the downloaded version of a book, that could also be bought from them in paperback. How can that be justified?
One day they will learn!
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RE: Print is dead, but lives on in tablets
mbrogdon Updated - 14th Jul
I think computers and tablets are good for some things, but in reality, though considered to be "cool," they are clunky to use and cumbersome to handle when compared to holding something real in your hands.

The day newspapers (printed form or electronic) die will be the day when the majority of people stop caring about their community or what actions those governing it might be taking.

The state of the nation is built upon what happens in our smaller communities. When the hearts of the communities die, I think our country will not be far behind.

To itpro_z, I'm not sure what newspapers you read and I'm sorry that the newspapers that are available to you are not meeting your needs. I happen to work at a newspaper and I know our paper is held to a very high standard.

I do find that any time you stray from the political view held by this or that reader, we tend to hear about it. That does not mean we are not neutral, but rather that some of the people reading the news of the day view it as not being of their preference. Therefore, it becomes "skewed" in their eyes, whether it really is or not.

And as far as accurate and unsationalized, where do you suggest we go for community news? A blogger on the Internet?

Perhaps a bigger reason that newspapers are being hit hard is that other forms of media continue feeding their consumers with a bleak outlook for print media which then filters down to the advertisers that support the newspapers. You stop the flow of money, you stop the flow of valuable news.
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@mbrogdon Well circulation is down. I think the big reason is papers aren't adapting to be digital and to compete with the free, lower quality, journalism you can get online. What they need to do is be more creative with how they monetize the paper online... I think the New York times has figured out the right balance between free and pay wall. You can view 2 or 3 articles with ads per day, but you have to pay for more.
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I don't think print is dead, or ever will austensibly die completely. I think the big papers will continue to print because people will want their product... Papers like the Wall Street Journal, The New York Times, The Washington Post, and USA Today will continue to circulate in print for a long time. Local print is defintiely dying and may well die or move completely to digital.
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@snoop0x7b Locals will go first, sure - but many larger papers have seen a spiral of decline and make little or no profit. Regional ones have already started to fold. I agree that quality is the biggest issue - but there's the simple fact that they are too late; TV stared their death, the Internet is merely accelerating that trend. In the UK, almost every national newspaper is selling half what they were 20 years ago. A few have bucked the trend - but a few have decline faster, so 50% decline is the average.
Well... I've dropped a book in water, and pulled it out, dried it, and kept it for years later. I can fall asleep on it, get sand in it, and still enjoy it. Plus, it feels good to smell paper and turn pages.

On the other hand, tablet (online) newspapers don't pile up, I can carry a lot more books on my device than in my arms (or in my backpack), and I don't need a light to read them.

So... no, print isn't dead. But it will also live on in tablets.
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PRINT WILL NEVER DIE
skyoneder 14th Jul
ever.
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My local newspaper (Sacramento Bee) requires a paper subscription before you can get an electronic copy of the paper. The content of the paper verison is so paltry that it is almost not woth keeping it but it is the only way to get the digital version. Talk about stuck in the mud.
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@ed.armitage@... not so much stuck in the mud as paralysed with fear. And with that crazy policy, they'll be dead in five years. I'll bet on it.
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As long as I can get a newspaper, I will have a subscription. I also prefer my catalogs in print , nothing is worse than chasing an item in an online catalog. Too many different descriptions of same item.
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I was in a cafe the other day. Sitting at the next table were two women, one of whom was suited, the other had a two year old who was playing on the suited woman's iPad. They were talking about their families, global warming the state of the world, their marriages, moving house. Later the suited woman showed her friend some pictures of her new house. They then packed up and left. I continued reading my book, published in 1987. My book I can leave to my grandchildren to read, it will join the others on their shelves. OS 98 may then be running on whatever form of message stick is currently fashionable. Their children will play with it in a cafe, their mothers and fathers will gossip and show pictures of their houses. Electronic archaeology will be an important profession, retrieving all that 'information' that was lost over the previous 100 years.
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Nothing like taking the paper to the "John"- or reading while drinking your coffee- riskeee with the electronic and will catch you one clumsy day! Try cleaning your windows the electronics or wrapping the trash,stuffing the box to ship etc. Nah you kids- this 70 yr old likes the paper and I take two of them and still could stuff them in an envelope. Give me the old days!
The reason is quite simple, and is illustrated by this one book I have printed in 1847, the year before all the Socialist Revolutions across Europe. As I mentioned, it was printed way back then, and is still readable. If I treat it right, it will probably last another 150 years.

Now compare that with the digital data I have acquired over the years: I already no longer have drives capable of reading 5 1/4" floppies, so I am in trouble if I ever really need that data still on the floppies I still have. In a few more years, nobody will have drives capable of reading the CDs I have, and they will become unreadable anyway as the laminate separates. Sure, pressed CDs do not disintegrate as soon as CD-R and CD-RW disks do, but their lifetim IS finite. They get nowhere near the 300 years promised by my Oklahoma Press books!

See http://www.clir.org/pubs/reports/pub121/sec4.html to see what the limitations are like.
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I have a great short story for everyone but it is in punched cards. It's only 40 years old. Would anyone like to read it?
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Watching the video from Knight-Ridder made in 1994, I am amazed at how accurate it was. While the tablet used a stylus, apparently couldn't flip the screen, and imagined content downloads from kiosks (Wi-fi and wireless networks were just a dream then), in many ways it got the details right.

Living in Boulder, I know KR closed the lab years ago, long before the iPad. For me it was fun seeing glimpses of the town from back then, but I was struck at just how prescient the lab's manager was in the overall concept and use of tablets. From KR's viewpoint, the lab didn't save the newspaper business even though it was accurate. It's another example of how seeing the future doesn't mean you are prepared to deal with it.
iPads, smartphones, laptops, readers (Nook, Kindle, etc.) are useful, but have trade-offs that are rarely mentioned.

You are carrying around a device that will always need to be charged, and if it does not have a spare battery (like the iPad or iPhone), then you must quit reading or look for an AC connection. With a printed book, newspaper, etc., there is no runtime restriction or power demand - if you have light, you can read.

Furthermore, many people find reading through a display window annoying. With printed material, you can see an entire page (or more) at one time without scrolling or flicking the screen around.

This is not to say these devices do not have their advantages, but there are also some disadvantages to think about.
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