Tech Broiler

Jason Perlow and Scott Raymond

Should I drink the Apple Kool-Aid?

By | August 15, 2011, 11:33am PDT

Summary: There’s something to be said for letting Apple dictate your computing needs. But is it worth selling your soul to do it?

Should I just give in, stop railing against Apple and buy into the reality distortion field? Should I turn a blind eye to the corporate bullying and the vitriol from fans that despise anything not-Apple?

It feels like I’ve been tilting at this particular windmill for over a decade. There’s the continual comparisons of Apple vs. Microsoft. Of course, Microsoft doesn’t actually manufacture its own computers like IBM did back in the day, and even then IBM licensed MS-DOS from Microsoft to be used in their personal computers.

I happen to like Apple products. A lot. I love my MacBook Air 11, I think the iPod is an excellent MP3 player. The iPhone changed the way we think about smartphones; before it came along, the Handspring/Palm Treo was the definitive smartphone design for half a decade.

A lot of people don’t make the distinction on my opinions. They think that because I have regular tirades against Apple, I hate everything Apple makes as well. If that were the case, my primary computer would not be an Apple. Sure, there’s some Apple products I don’t like. I can’t stand iTunes, I feel that Quicktime was an unnecessary reinvention of the wheel, and their Bonjour network protocol is an abomination.

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On the other hand, I can say the same about products from every software publisher and hardware manufacturer. Microsoft’s operating system and apps are full of bloated code and unnecessary features that most people don’t use. Many PC manufacturers have terrible quality and/or poor customer service and support. Much of the open source options tend to be of questionable quality and unappealing design.

These are my opinions, folks. Don’t start frothing yet.

Right now, at this point in time, Apple is the big bully. A decade ago I was saying the same things about Microsoft. And a decade before that, I was saying them about IBM.

I don’t need to link to all of the recent articles about how Apple is suing pretty much every manufacturer of devices that run Google’s Android operating system. The most successful of these companies, Samsung, is taking the brunt of the majority of the lawsuits.

I think that this is because Samsung is Apple’s closest competitor for smartphones and tablets. I find it very strange that they would sue the company that manufactures critical components for Apple’s devices. And then turn around and order displays for the iPad2 from Samsung. Samsung’s making money, but how much will they lose if Apple wins in court?

Apple went from being an innovative, agile underdog of a company to being the the most highly valued company in the world. It seems to me that with this success they aren’t just defending their patents, they are deliberately trying to stifle competition. A company that wanted to properly compete would not try to kill another company’s product; they would sue for patent licensing fees if they couldn’t come to an amicable agreement without resorting to legal action.

The constant barrage of hawkish legal assaults from Apple, many of them concerning questionable patents that might not even be viable due to an overworked and inept US Patent Trade Office, starts to take a toll on my patience and stress level. Since my profession requires me to keep on top of technical news, I read about these things every day.

There are plenty of people who think Apple can do no wrong, and will fight tooth and nail to defend Apple’s actions in spite of logic and evidence. That’s their prerogative. I don’t have to agree with them. There are folks of similar ilk that are fans of Microsoft, and Android, and Linux distributions.

Sometimes I just want to take the blue pill and let Apple just tell me what I should think. Then I could just write articles about Apple’s awesomeness all day long, listening to my iPod while talking to people on my iPhone, doing my daily tasks on OSX on my MacBook and watching videos on my iPad. I would happily buy the new version of every device every year, emptying my wallet at the altar of Apple.

It would be so much easier to just let Apple make my technical decisions for me, rather than researching, tweaking, hacking, rooting, jailbreaking, and configuring my devices and computers. If I gave in, I wouldn’t have to be confused by a myriad of choices, many of which can end up having software or hardware conflicts, are potentially unreliable, and may be difficult to use.

Many people will not be able to detect the sarcasm in what I just said. However, I’m only being half sarcastic. There’s a part of me that wishes things were a lot easier in the computing world. I am a sysadmin by trade, and quite often it’s been my task to make things easier for end users.

Getting there, however, usually takes a lot of work on the part of someone like me. So when I look at the usability of technology, I look at it from the standpoint of both an end user and a sysadmin: What will be easiest to use, and what will require me to do the least amount of work to make it functional and useful to others?

So while part of me would like to just let go and let Apple tell me what to think, another part of me realizes that in doing so I give up free will. I give up choice. I give in to a company that has grown so far away from its roots that it no longer has anything to do with the company that was founded in a garage in Cupertino over 30 years ago.

In spite of the extra effort and work, in spite of the barrage of hostility from people that are incapable of letting other people think for themselves, I will continue to do what I want to do, not what someone else tells me I should do. Especially not a company that tries to force me to do what they want me to do by suing every one of their competitors out of business.

And with that, I leave you with this image of an ad placed in the Wall Street Journal in 1981, on the day that IBM announced the IBM PC:

Think Different, indeed.

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Topics

Scott Raymond has been a technologist and system administrator for over 25 years.

Disclosure

Scott Raymond

I am the IT Manager for a high end audio and network systems integrator in northern Califronia. My wife works at Adobe Systems, Inc. Whenever I write an article that might involve Adobe or its products, I add a disclaimer at the top of the article to make sure she is not involved in any way. We have a small bit of stock with AT&T and no other major investments that would cause conflict.

Biography

Scott Raymond

Scott Raymond has been a technologist and system administrator for over 25 years. Starting as a hobbyist in his teens, Scott quickly learned that he could translate his passion and knowledge into a full-time career. He currently works as the IT Manager for a high end audio and network systems integrator in northern California. He has written technology articles for various publications in the past and began contributing to ZDnet as a guest blogger on Jason Perlow's Tech Broiler. Scott and Jason met in New York in the 1990s where they co-managed the New York City Palm Pilot Users' Group.

In his spare time, Scott is a trained chef and avid bicycling enthusiast, as well as a voracious reader of historical, science and horror fiction. He is a huge fan of pop culture, with a wide range of interest in TV shows, movies and games.

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ictaxyv 86 ojh
cmakrekwe64-24379036836558426838927056504721 23rd Nov
wzllqx,rxvpnclo48, xaoqb.
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Contributr
You will be assimilated. Resistance is futile. Who'd want to resist anyway? Oops, I've been assimilated, haven't I?
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@khess

And Apple now apparently invented the PC!

That reality distortion field was apparently switched on real early.
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@tonymcs@...
Invented might be pushing it, but where could you buy a PC before Apple? I did have an Altair, but had to build it myself.
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@khess
With 9% vs. 90%, you should have nothing to complain about.
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Don't do it Scott. Oops. Too late.
Dietrich T. Schmitz * Your Linux Advocate 15th Aug
Tears lapel
"I haf no Son!"
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Well.....
Userama 15th Aug
I've been drinking it--and enjoying the heck out of it--since 1985. If great design, functionality, usability, and customer service are the result of Steve Jobs' "iron hand", I say "Hooray for you, Steve!" And as far as all the anti-Appleites taking shots at Apple, that's to be expected. The wind DOES blow harder when you're on the top of the mountain.
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I know -
William Farrell Updated - 15th Aug
@Userama
the anti-MSites take shots at MS all the time, on eveything.
But then, fear does that to people.

Me, I drink whatever I need to drink at the moment.

A nice beer would be good right about now. happy
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RE: Should I drink the Apple Kool-Aid?
ScorpioBlue Updated - 16th Aug
@William Farrell

Yeah right, we should all feel sorry for the poor victimized Microsoft, a monopoly with a 90% stranglehold on the desktop market.

Crocodile tears, anyone? silly
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Who's on top of the mountain?
Hamburger4711 16th Aug
@Userama: What market share does a company need to have to be "at the top of the mountain"? 5%? 10%? Or 70%+? It seems that even Kool Aid go go to one's head!
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Profits. Profits. Profits.
Userama 16th Aug
@TraceyRun
Regardless of their market share, Apple's profits are WAY ahead of anyone else.
That mountain they're sitting on is solid cash!
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@Userama
Solid cash made by selling Apples at 2x the cost of a comparable PC, comforted with the knowledge that the kool-aiders will fork over twice as much as what they should simply because there's an Apple logo on the product.
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It's a free market, kymac.
Userama 16th Aug
@kymac
You can spend your money however you'd like. Apparently, quite a few people see value in not paying bottom dollar for a computer, etc. But the choice is yours.
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RE: Should I drink the Apple Kool-Aid?
Stereophonic2011 17th Aug
"FUNCTIONALITY"?! In a closed ecosystem?! Enjoy your drink...
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@Stereophonic2011
If you think Macs are non functional then you are already drunk on your own tonic.
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RE: Should I drink the Apple Kool-Aid?
MLHACK Updated - 15th Aug
Ok so you covered Apple,MS,and IBM as big brother bullies. So your can do not wrong golden child is google?
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Contributr
@MLHACK An oversight, since I don't consider them a major operating system company or globally powerful company. True, they do have search locked up--and they have done some pretty underhanded things to stack the deck in their favor. And Android has the majority share of the smartphone market.

Admittedly, Google has done a lot of things that are ignorant, stupid, and even evil in spite of their claims to the contrary. But due to their lack of established patents, they have been ending up on the receiving end of lawsuits rather than instigating them.

On the other hand, now that Google has expressed interest in buying Motorola, that can all change. It's obvious that they want the patent portfolio, but we have to wait and see how they will behave when it comes to the competition in the consumer device market. Will they engage in a spirit of cooperative competition, or will they go one step further than Motorola and try to lay the smack down on all Android smartphone makers. Only time will tell.
@Scott Raymond: business, which always borders from losses to marginal profits, if not pressured in the field of patents and not lost latest patent portfolio auction.

Google might be very well dreaming of being able to sell of the hardware business of Motorola or let it die out on its own. They only thing that can tamper with this dream is so-called "social responsibility" for buying Motorola, historic brand.

This will make Google drag the half dead horse forever, but there is little probability that Google would all of sudden seriously want to become Apple in terms of pushing hardware no less or even more than software platform.
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By the way, on matter of
DeRSSS Updated - 15th Aug
@Scott Raymond: ... of consistent, integrated, more stable platform, only allowing you to deal with plasticky devices, filled with crapware, and horrible "skins".

So, Google is no better than Apple in this. They just give and take different kinds of freedoms. Apple's freedom is confidence, and smoothness of doing things you want to do with the device, but not in sense of doing things for the device, such as configuring.

But even then, Android's freedom to do so becomes more and more limited with time as manufacturers and content providers tend to instil forever their junkware or do not allow to "root" the devices or ban "rooted" devices when accessing media.
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@DeRSSS Umm, Google Experience Devices Have ZERO 3RD Party Apps Installed By Default!

Oh and they have no skins either.

Honestly though, I like the new Motorola Skin on the Droid X2, it is very creative and different.
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@Scott Raymond Wait'll they revive the Motorola 68000 CPU now and go after Intel and AMD with it. happy
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@Scott Raymond I find it interesting you don't consider Google a major OS company when Android market share has surpassed iOS.
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I get sick of this junk...
doh123 15th Aug
Why can't you understand that other people just think differently than you? Its not that they drank kool-aid or are uninformed... that they must just be following Apple like sheep, because if they weren't they'd think exactly like you?

Apple fans do think for themselves, no matter what your limited understanding makes you believe.
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@doh123 I'm sorry, all that came across out of that was Baaa! =D
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@Peter Perry .. should comment on another's fandom:) What is that old saying about throwing stones in glass houses and such?

Pagan jim
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@James Quinn it was just a joke james.
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Yeah and it looks like they got manipulating the image of the Galaxy Tab 10 to make it match the 4:3 perspective of the iPad which you can see in the original brief they filed for the injunction.
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RE: Should I drink the Apple Kool-Aid?
Carlos Alvarez Updated - 16th Aug
@doh123 It doesn't help to use the term "Apple fan." I use the products, but that doesn't make me a fan. I recommend them sometimes, and sometimes I recommend Linux or even an Android. I'm no "fan" of any of them. They're just tools.
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@Carlos Alvarez Exactly. When my parents, living on a budget, asked me with my (then) new MacBook Pro, if they should get one, too, I said, "heck no." Cause all they're doing is answering e-mails, typing up docs, and playing solitaire. My Apple-fanatic friend, however, says "get an Apple" to anyone and everyone thinking about a new computer.
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@doh123 - It's not that Applites are sheep, it's that most people are sheep and cannot/don't want to think for themselves. Most people not of techniocal backgrounds don't really care what goes on under the hood as long as it looks good on the outside. They just know what they are told and most of them do as they are told, When they hear a new cool iPhone is coming out, they must have that new iPhone, they don't really care what it can and/or cannot do, as long as everyone looks at them in envy. If motorola/Samsung/etc.. comes out with a new gadget and the media buys in to the hype, people will follow because they are told it is the new must have device even if they don't know why, all you need is some good advertising and a few celebs. to use the device in public and the sheep will follow.
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@doh123 I think you missed the point - Apple fans can be Apple fans, no one's saying you're bad for liking Apple. But people who routinely ignore/dismiss Apple's missteps do not show intelligence.
I enjoy Apple products (despite two battery blow-ups...literally, two irretrievably crashed systems, and the touch screens constantly refusing to acknowledge my fingers as human) - I would have more in my home if I had infinite cash to spare, but I don't. Apple has this thing where it's *great* for some things, and *absolute crap* for others, so I spend my money on PC that is equivalent in hardware to an Apple, can run just about everything *pretty well* and save myself 50-75% of the cost of an Apple. My friend has the cash to spare and that's great and he just buys an Apple. That's totally cool.

But when he says my machine isn't close to equivalent and ALL PC's are crap - *that's* when you know he's drunk the Kool-aid.

Again, it's not about devotion, it's about blind devotion. Blind devotion isn't good to have *anywhere* in life.
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Missing a Distinction
CFWhitman 17th Aug
@doh123
There is a difference between, "I like a lot of Apple stuff," and, "Apple is better than anyone else and everything they do is right."
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RE: Should I drink the Apple Kool-Aid?
Stereophonic2011 Updated - 17th Aug
@doh123 Wasn't the original Apple slogan "think differently"? The irony.

I think you miss the point, that Apple closes competition, effectively making decisions for its users by simply trying to get competitors out of their hands. If Apple is so great, then why be scared of the competitors? Because people will use these things and realise they're being screwed for every dollar in a closed apple world? My mother had an iPod - she loved it - til the girl next to her at work had a Dick Smith mp3 player. She saw this girl add songs to it from another user's comp, she wanted to do the same... but couldn't. Until the girl explained to her how Apple works, she had no idea. She no longer has an iPod.
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I read this paragraph [There are plenty of people who think Apple can do no wrong, and will fight tooth and nail to defend Apple?s actions in spite of logic and evidence. That?s their prerogative. I don?t have to agree with them. There are folks of similar ilk that are fans of Microsoft, and Android, and Linux distributions.] I also believe that there are those that will vilify Apple?s action at all cost, in spite of logic and evidence. The sheer number of them on ZDNet is staggering. From claims that Apple is a bully for protecting their patents, to claims that Apple decades what software the end user will use. In reality it is a choice the enduser has to make. Use Windows, with a larger selection of software, but a larger amount of questionable software, or use OS X with a smaller selection of software. I would like to use Linux more, but the idea of having to reskin it to make it look less like Windows, is more work than I wish to put into it. Each OS has its strengths and weaknesses. It is up to the individual to decide which tool best suits their needs.
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But what is truth?
rhonin Updated - 15th Aug
@Rick_Kl
Had a very good friend of mine ask me about the iPhone FaceTime commercial.
Once I walked them through what it really takes and the limitations on using FaceTime, they asked me "why don't they just say that?".
There are a lot of folks who place stock in what they hear, read and see. Apple is a great manipulator of these mediums.
Red vs. Blue..... Most folks are color blind in this.
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@rhonin,

Tell me exactly what detail Apple left out in this description of FaceTime

http://www.apple.com/iphone/features/facetime.html

Seems to me the very first paragraph states the limitations very clearly i.e. WiFi only and limited to a subset of Apple products. What else do you think they need to say?
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@rhonin That's exactly my problem with Apple. ...Heck, I think you've nailed it! I used to be a perfectly happy dual-user until Apple came out with the Mac v. PC ads and started telling me lies about what my PC was incapable of doing. Honestly - I don't know who those ads were aimed to - people who'd *never* used a computer ever?
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@YaBaby
Of course that web page is the only important source for information about FaceTime because people never go by television commercials for their impressions of how something will work.
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Where are the articles about the companies suing Apple (first), shouldn't they be accused of stifling innovations also? Kodak, Motorola, Nokia, X2Y, Paul Allen, Elan Microelectronics?
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Contributr
@dave95. There were plenty of articles like that. In the past when they happened. This article is about now, not what happened in the past.
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RE: Should I drink the Apple Kool-Aid?
dave95. Updated - 15th Aug
@Scott Raymond

Sure there were plenty of articles, can't seem to find any from you though on Moto and Kodak for instance stifling innovation by going after Apple, first. Requesting a ban on sales of iPhone, iPods and even Macs.

If they're allowed to protect their patents and IP without criticism, why can't Apple?

btw, innovation is not stealing another company's IP.
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@dave95 Umm, none of the stock Android features are part of any Apple lawsuits and this goes for Honeycomb as well.

Honestly, Apple is attacking Android by trying to force others to abandon their skins.
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RE: Should I drink the Apple Kool-Aid?
chilly hellion 15th Aug
I don't care for Apple computers, but that's just because of expense and because I've gotten used to my Windows and Linux computers. I simultaniously hate Apple and hold a lot of respect for Apple. Thinking further, I realize that the part of Apple that I can't stand, the maneuvering, elitist, marketing genius, is the part of Apple that is Steve Jobs. The part of Apple that I like, the innovation, serendipity, and dedication to engineering, is the part that's Steve Wozniak.
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Hmmm. That's a good point.
William Farrell 15th Aug
@chilly hellion
The part of Apple that I like, the innovation, serendipity, and dedication to engineering, is the part that's Steve Wozniak.
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@William Farrell That's a very good point, I often find Jobs at the end of every Apple Policy I hate!
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RE: Should I drink the Apple Kool-Aid?
thehumanyawn Updated - 15th Aug
@chilly hellion
Exactly!
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Nicely stated
rhonin 15th Aug
@chilly hellion +1
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@chilly hellion
Wozniak?!

He hasn't been with Apple since the 80's. Why are you crediting him for Apple's success? He may have been a good engineer back in the early days, but he wasn't the guy who put Apple where they are. Face it, without Jobs you wouldn't even be having this discussion now. Without Jobs you probably wouldn't even know Wozniak's name.
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I drink all KOOLAIDS, I Have 3 macs, 3 windows 7 pc's, 2 iphones, 1 iPad, Apple TV. I also have a Windows Home server, Asus Oplay's, WD TV,

Buy what works for you, I enjoy some of the things Apple does but I also enjoy MSFT and will even consider Android in the future if its better and meets my needs
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I, like you, really enjoy my Macbook Air but I cannot see myself buying completely into the Apple system as long as they're bent on controlling the world and making decisions for me.

Besides, I have a XOOM Tablet for the functionality and a Droid X2 because it is simply one of the best 3G phones on the market, if not the best and it easily out performs the iPhone 4 in all areas.

Anyway, I wouldn't jump in with both feet until I made sure there were no hazards below the surface.
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Wait, what?
-jth 15th Aug
"Apple is suing pretty much every manufacturer of devices that run Google?s Android operating system. The most successful of these companies, Samsung, is taking the brunt of the majority of the lawsuits."

Then:
"A company that wanted to properly compete would not try to kill another company?s product; they would sue for patent licensing fees if they couldn?t come to an amicable agreement without resorting to legal action."

Isn't this what they're doing? I don't know for sure, but I'd guess the companies bearing the brunt will either make it out alive with a license fee in place or will make it out because Apple's patent got tossed. They're certainly not thinking "different" anymore, but I'm not sure they're that far out of line. Time will tell. But in the meantime, I at least don't feel like they hate me, the user and customer, the way I do with most of the tech I used prior to consuming the bright-white punch. But I went that route because my job is also IT, and I got sick and tired of having to work at home to relax and use my technology. I do enough of that at work.
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