Tech Broiler

Jason Perlow and Scott Raymond

Smartphone Upgrades: Keeping up with the Droids and iPhones

By | June 16, 2010, 9:31am PDT

Summary: The decision to upgrade to a newer version of a smartphone platform needs to be driven by practicality, not for sheer “gotta have it” factor or because your carrier or the fanboys tell you that you need it.

The decision to upgrade to a newer version of a smartphone platform needs to be driven by practicality, not for sheer “gotta have it” factor or because your carrier or the fanboys tell you that you need it.

A whole seven months ago, back in November of 2009, I bought myself a Motorola Droid. At the time, the phone was considered to be absolutely state-of-the-art, with a high-resolution display, advanced Android 2.0 software, voice recognition, integrated GPS, 600Mhz OMAP processor, and a nifty slide-out keyboard design.

In those seven months Google’s Android OS has advanced at a pace equivalent to bacterial gestation in a petri dish.

Seemingly overnight, the platform has exploded, spawning many new phones from all the major carriers and TWO major OS upgrades, “Eclair” (2.1) which debuted on the Nexus One and now “Froyo” (2.2), which was announced at the recent Google I/O conference.

In addition to the base OS upgrades themselves, the various handset manufacturers have been rolling out their own software and hardware enhancements with the phones, trying to outdo each other with each new handset release. It’s almost as if the minute a handset is released, within days, another one from a competitor makes it obsolete.

Someone else always has a better, bigger, higher resolution screen, or a faster processor, better camera, more RAM, more integrated storage, or better user interface integration. Heck, it’s not unusual to see this happen within the same handset manufacturer between two different carriers. HTC is one of the biggest offenders in this area.

I’d liken this activity to an arms dealer supplying weapons to opposing third world nations, watching them exchange fire, collecting the proceeds from the sales, and then selling them both new and improved weapons to kill each other. Except that it’s happening on what seems to be a month to month basis, or even faster.

All of this is just fine, as capitalism and revenue generation is a good thing. Spending money is good as it improves the economy.

However, from a consumer perspective, this seems rather frustrating, as the constant “what’s coming next?” factor is always in play, and if you are someone who is at the end of a contract cycle or between contracts, it’s always a question of when the right time is to upgrade or to jump on a new platform.

Unless you are someone who has a very, very close eye on the industry — like our own Matthew Miller and Andrew Nusca — and have good contacts with the handset manufacturers or the carriers who are willing to brief you or leak information — the answer is, nobody really knows when the right time to make a move is.

This holds true even for more evolutionary, iterative platforms like the iPhone or even the BlackBerry, which releases in one year cycles. Getting one of these phones STILL interrupts your typical contract term if you want to get the new one each time it is released, and the penalty is considerable if you switch between contracts.

I consider myself something of an armchair observer of the mobile industry who understands the platforms a great deal, but there’s no way even as a very knowledgeable consumer who reads the cellphone/gadget blogs voraciously that you’ve made the right purchasing decision.

Your average consumer is far more uniformed and confused by this rapid obsolescence than someone like myself. I get numerous emails from readers and friends about what phone they should buy when they end contracts, and I’m usually at a loss as to advise them what phone they should get any given date.

At some point you have to throw your hands up and say to hell with it, I bought this phone, and I’m sticking with it until the contract is up. Because unless your carrier gives you some kind of discount or incentive to switch phones during your contract period, it makes absolutely no sense to upgrade, especially if the improvement is incremental.

Sure, the Droid 2 and the Droid X — both of which will replace the original Droid only seven months after its introduction — look really nice, but do I really need one?

Maybe if the upgrade cost was $200.00, but since I’m not even halfway through my two year contract period, I know I won’t be eligible for any kind of subsidy. Those phones will probably cost me $500.00 if I were to pick one up without any incentives or discounts.

[NOTE: A word to the wise -- the second you buy a new smartphone, make sure you get your carrier's device coverage/replacement plan added to your monthly service, because if your device dies mid-contract past its warranty period (which is almost in every case only a single year) and you don't have that coverage, you are HOSED. I learned my lesson on my last carrier, the hard way.]

And what am I really getting for that $500.00 if I upgrade early? Froyo 2.2 with Flash support? Supposedly, Motorola is going to be upgrading the original Droids to Froyo 2.2 over the summer (as they did with Eclair 2.1) and if they keep their promise, I’ve got that covered without any additional cost to me.

Should Motorola re-neg on their promises (which would be highly inadvisable given Verizon’s loyal customer base that just bought a ton of original Droids in the last seven months) it’s not like I won’t be able to run other mainstream Android 2.x apps. Sure, I won’t get the performance enhancements, and I won’t get Flash, but so what?

And okay, I won’t get a faster 1Ghz processor. But still, it’s not like my Droid works slowly.

What would that 1Ghz really give me, a 30 percent improvement in application response time if I get the Froyo upgrade on my current unit?

And yeah, the screen won’t be higher resolution or bigger, but look, we’re talking about a cellphone here, not a tablet. If I want the big screen, I’ll use my iPad or my PC. Just about the only thing I really want that’s in the Droid 2 that isn’t in the current Droid is a better designed keyboard. C’est la vie.

But the biggest reason why upgrading at this point in time doesn’t make any sense? The network. Yes, Verizon has an excellent network, but what would be the point of sinking $500.00 on a new phone if my mobile network speeds aren’t improved?

When Verizon goes LTE in 2011, maybe I’ll consider a new phone that runs on that new network before my contract ends. Maybe. For all you folks with iPhone 3GS units on AT&T, you might want to consider the network aspect before you upgrade early to the iPhone 4.

Have you too become sick and tired of the Smartphone upgrade arms race? Talk Back and Let Me Know.

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Topics

Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

Disclosure

Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

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RE: Smartphone Upgrades: Keeping up with the Droids and iPhones
johnny48 18th Oct
@johnny48 Thesis Help
Dissertation Help
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RE: Gadget lust
Userama 16th Jun 2010
Practicality???Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahah...................
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I don't even try
roteague 16th Jun 2010
I don't even try to keep up. I'm not much of a phone user, so while all these phones have the "cool" factor, I still haven't gotten one. However, I am planning on getting a Windows Phone 7 device, simply because I love my Zune HD, but there isn't enough WiFi where I live to be able to stream from the marketplace.
...at least for the consumers that are not the equivalent of little children who stamp their feet and declare that they have to have that new toy "RIGHT NOW" (you iPhone pre-orderers I'm talking to you).

For the rest of us this means good deals. My wife and I get new phones every two years when our contract expires. So we are not chasing the latest technology all the time. We bought Motorola Droids in May of 2010 when they weren't the cool thing anymore but are still great phones that do everything we need and more. And they were buy 1 for $99 and get one free. Sure, we signed away our souls to Verizon for another two years. And we could have paid more to get the Droid Incredible or waited a couple of months for the Droid 2 - but really, who cares?
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I'm a consumer
Who Am I Really 17th Jun 2010
@cornpie

it's not good for me

my first phone was an analog Motorola 550
that I had from 1997 - 2003
try getting that lifetime out of a new phone

I just want a phone,
I don't need all the crap that they come with now

and I certainly don't want to be buying a new phone every 6 months

why aren't the "Greens" jumping all over this waste of resources?
@cornpie Thanks for the information. This is a wonderful post!!
Research Paper Help
Term Paper Help
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@johnny48 Thesis Help
Dissertation Help
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I would have an iPhone if...
tonyhunterajh 16th Jun 2010
Verizon carried it. I refuse to switch to AT&T so the Droid/Incredible/X will serve me just fine. My 2G iPod Touch is all I need to run the apps that are important to me on the iDevice platform.
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Crazy pace is only Android...
dave95. Updated - 16th Jun 2010
The crazy upgrade cycle is only happening on the Android platform between the big name manufacturers and Google, not Apple. Now it seems like the race between Android has shifted to who have the biggest screen-size (hey!) and still able to call it a phone. The latest Droid X with its 4.4 inch may take the crown there, until HTC answer with their 5.5 incher next week. Maybe Dell was onto something here with their Streak brick.

If you are frustrated and confused with this pace, imagine the everyday consumer.
@dave95.

I agree i have a motorola droid thru my employer since Nov 09. My boss has one as well. While all of the new droids are nice the manufacturers are doing a "my *ick is bigger than yours" this is great for the consumer from a competition standpoint it is confusing from the constant new phones being released i think the droid we go to a once a year cycle in the future
@dave95.
I just love watching you guys squirm. happy
@dave95. I imagine the everyday consumer is ignoring this stuff.
I became eligible for Verizon's New Every 2 program yesterday. I'm having a hard time deciding between ordering the Incredible (currently on back order until Mid-July), or upgrading to a newer BlackBerry. This blog post was really helpful. I've had the hardest time deciding if I want to jump on the droid bandwagon for fear that the second I choose one, it'll be obsolete. Thanks for making me feel like I'm not the only one with this problem!
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Contributr
@Alex H I'd go for the Droid X or Droid 2 instead of the Incredible.
@Alex H Any way you go an Android phone will be a better phone than the Blackberry. The only thing I miss about my BB is the physical keyboard. The consumer is the winner here there are so many rapid developments on the Android platform. If I had to chose a Verizon phone I think I would get the Incredible.
Although I've never had a smartphone, I do have an iPod Touch 2nd gen. Even though the 3rd gen has been out for quite sometime, I've been happy enough with it that upgrading doesn't seem all that necessary - yet. Unless the 4th gen comes out with a camera, I'm sticking with what I got, or I'll just get the Dell Mini 5 when that comes out.

Two cents.
I'm very surprised this Arthur or any commenter failed to mention the mighty HTC EVO 4G. It quite simply is the best celly I have ever had the pleasure to own. I live in Dallas and I'm seeing on average 3.5 mbs down and 1 mbs up. I like to watch video a lot and so far the Washington Post, MSNBC, and the L.A. times including YouTube HQ all stream flawlessly to my unit. I watched the BP grilling live on my phone. With my corporate account, my monthly bill averages just under $70. If I was some big wig, I'd consider Big Red but its simply too expensive for what you get. Besides, Sprint allows me to get a new handset every year. So, this time next year I may have a Sammy Bada running WiMaxx and LTE who knows but I do have that option.
@worldbfree4me FYI, the world does not revolve around the "all mighty" EVO.
@Zc456, they jus' keep trip-trappin' over your bridge, huh?
@polandro I could stab 'em that'd make me feel a whole lot better. Though I won't.
@worldbfree4me I love my EVO too it is AWESOME!
Welcome to open source my friend! Constant change is good! Just because Billy has the newest greatest phone, your phone is not less functional. Android rocks!
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Waiting for Windows
tonymcs@... 16th Jun 2010
Having had smart phones for years, I'm waiting until MS brings out WinMo 7. My current Windows Mobile phone works well and I prefer the use of a stylus for text messages rather than thumb pressing or fingerpainting. I even upgraded to a different UI for $19.

So while I applaud the advances by Android and scorn the iPhone, I need a professional business smartphone that directly interfaces to my Office content and email and synchs with my Windows PC as well as being able to jump the usual organisational IT issues. I'm sure I can cobble together something with other phones, but why bother?

Windows Mobile 7 is going to be the choice of professionals and given WinMO is still running third as a phone OS, I think a lot of the ABMers are going to be eating their words wink
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"All of this is just fine, as capitalism and revenue generation is a good thing. Spending money is good as it improves the economy."

Better hope The Obama doesn't hear about this.
@Hatestone Johnson because the economy was so great under Bush? Last I checked things were swinging in the upward direction in regards to job growth lately.
It's time to get rid of my 2 year old iPhone 3G, sync all the Apps across to an iPhone 4 and wait and see what Game developers come up with regarding the gyroscope.
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I'll stick with my iPhone 3G
perronne 17th Jun 2010
Personally, I see no reason to update one's computer or smartphone every year or every 2nd year. My MacBook is now more than three years old, running Snow Leopard, and my iPhone 3G soon two years old - and it will run iOS 4 within a few days.

I simply see no reason to update. BTW, in Europe we don't have the US carrier problems as most carriers sell iPhones and as all carriers support iPhones based on GSM and 3G ...

Instead of an update I think I'll purchase an iPad.
sooo... outdated the day you buy a smartphone. Same as computers, same as MP3 players, same as TVs, same as everything electronic. What's the bone about? This is life, so make a choice and live with it.... for at least 60 minutes...
Having been a geek for a great many years I learned a while back that whenever I attempt to ride the 'leading edge' of any technology it becomes the 'bleeding edge' far too often. I tend to be cautious, take version two or at least the first bug fix. I waited till iPhone 3G before jumping into the pool. Now that the iPhone is a mature, solid product that has incrementally improved I'm ready for the next one. Well, that and my contract is up.
I've not taken the time to even take a look at an Android phone. I applaud its success, though defining 'it' seems to be a bit slippery. While it does seem to be attracting a share of developers it seems that not having the monolithic vending machine that the Apple app store is would make marketing on it dicy. Well, if not dicy at least not as much of a cake walk as the app store.
Competition is always a good thing. In spite of Apple's track record at developing great products it doesn't hurt them to be poked in the side once in a while. While Apple bashers here would argue that Apple doesn't 'innovate' I counter that what Apple innovates is ways to succeed. Don't let me read about those 70 million iOS devices are only purchased by wide eyed kool aid drinkers. Apple's success is a bona fide one in an open marketplace. Their standing in customer service and product quality is in heady company (ok, do I get points for using my name as an adjective?). That wasn't done by pouring kool aid. That was done by delivering.
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Long gone are the days...
Cayble 17th Jun 2010
...where Joe Blow would go out and purchase a brand new whatever that you bought last month and it was exactly the same thing as you bought...just newer.

Its obviously got to the point with smart phones that now a days, purchasing "new" almost always means purchasing "improved" as well. We certainly seen this begin with computers and their related components many years ago and it should have been obvious there was nothing stopping this from happening in the smart phone market as soon as sales rose high enough to support it.

The trick is this; keep in mind, its just a damn phone and if you don't have the biggest and baddest on the block it dosnt mean your some kind of a punk.
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I'm sick of the smartphone arms race
colinnwn 17th Jun 2010
And I don't even have one. I'm waiting for the Nexus One to hit $400.

When the iPhone came out, I wanted it, and couldn't wait until I could get one naively supported on T-Mobile. I'd never ever go back to AT&T (nee Cingular, nee Houston Cellular).

By the time Google Voice negated the drawbacks of a jailbroken iPhone on T-Mobile, I had become disenchanted with Apple for various reasons including their treatment of developers, apparent disdain for jailbreakers, and crappy quality of software on Windows (iTunes).

I'm in front of a computer or asleep 90% of the time. I figured saving $200-600 in upfront costs and $240-$480/yr was worth the drawback of not having the web in my pocket for 10% of my life.

The N1 brought back my lust. As I said, when it has a decent price reduction, I may finally give in.
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Jason, you sound like my Dad.
vulpine@... Updated - 17th Jun 2010
For him, it was cars. "A car is merely transportation--get the cheapest thing you can find that does the job and run it into the ground." Well, he did that--a lot. He always bought used (well, almost) and with only 3 exceptions, he replaced those cars within a year. He finally realized after he retired that if he'd bought quality in the first place, he wouldn't have owned 30-something cars in his lifetime. His only exceptions were a 1963 Chevy Nova, a 1965 Buick Electra, a 1968 Olds Cutlass Supreme and finally a 1979 Caddy Coupe deVille. In each case, the car purchased was 2-3 years old, and in almost every case, died in need of major mechanical repairs within a year. Almost every one of them displayed problems that presaged their hitting the used-car market at a young age. In other words, he lived what you're preaching--only with a different technology.

In my own case, I've almost never had reliability problems with my cars, because I ignored my Dad's recommendations. My electronics have essentially been the same. A simple example is the fact that I'm still using a pair of 40-year-old Realistic (Radio Shack) 3-way speaker systems in my AV entertainment system and they sound far better than the 'equivalent' Bose speakers available today. They only cost me $100 each when I purchased them. The best Bose system I've listened to so far for roughly equivalent or superior sound would cost me $3200 today. As you say, why go for the 'latest and greatest'?

But that's just the point. I didn't buy because it was 'hot' or 'good enough'; every time I've bought a 'good enough', I've been bitten--stung by the need to repair/replace long before it should have been required. Instead, I pay a little more; I find what truly meets my needs and goes beyond them. The end result is the ownership of a product that lasts me far beyond the expected lifecycle of a similar, cheaper product. I still own and use (for ripping purposes) a Betamax VCR. I still own and use a 15-year-old Pioneer AV receiver (as a secondary entertainment system in my office). I still own and use a 9-year-old iBook and a 7-year-old G4 Mac Mini (as my DVR.) My point is that you get what you pay for, and you pay for what you get.

Ok, so you now own an Android device--I don't fault you, Android looks headed towards becoming the Windows of the Smart Phone world, for much the same reasons. However, Android is still updating far too frequently to be considered a mature OS; it's better than it was, but even Google has stated that they don't expect a 'mature' version until 3.0. So where's the advantage of buying it now? The iOS, on the other hand, has only seen major revisions once a year and rarely seen point updates in between; that's a sign of a mature system. If you ask me, Google released Android long before it was ready and is likely to feel the backlash from it for at least another year.

I'll stick with what works. I'll let you play with the experimental stuff.
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Samsung Galaxy Spica
rajan.sowri@... 17th Jun 2010
The so called firmware upgrade from Android 1.5 to 2.1 is yet to happen in the middle east and India though it was announced that it would be done in May.

Samsung Service Centre here in Dubai does not have a clue regarding the firmware upgrade.

The worst part is Galaxy Spica is not even recognised by Samsung Kies or PC Studio (PC connectivity).

People who bought this model are waiting for the firmware upgrade.
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Spellbinding
Syst3mZero 17th Jun 2010
"Your average consumer is far more uniformed and confused"

How to confuse an average consumer... tell them they are "uniformed".

The evils of spellbinding and just clucking OK without paying attention.
Actually, you are way off about upgrade eligibility. I don't know about other carriers, but with Verizon, you can upgrade every 12 months if the price point on your line is $59.99 or higher per month (this includes primary lines on family share plans). Otherwise, it's every 20 months. You NEVER have to wait until you are out of contract. This is not including any special promotions that they may be running (of which there have been several lately). If you don't believe me, just call and ask.
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Contributr
@Smartphonedummy Well I'm around 160 a month but that includes my wife's line. I'll call in November, thanks.
While I'm sure it's obvious to all here, this is really a discussion about what works best for you. My first real smart phone was the original iPhone I'm still carrying, and I've never had regrets. I rarely use mine as a phone, so that's somewhat of a misnomer, imo. As a data device, it does what I want it to do. I've played with Droids and have a work BB which also have their strengths and weaknesses, but again, it's really very subjective. None were strong enough to stop me from upgrading to version 4.

My point - I think the competition is driving the better manufacturers towards parity, and in many ways that's a good thing. But the bottom line will remain - buy the device with features that match your needs. Between a newer Android or iPhone (and maybe even Win7Mob) you're not likely to be disappointed. There's an amazing amount of mobile goodness at this point.
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