Tech Broiler

Jason Perlow and Scott Raymond

Will iPhone 4 sales increase Femtocell and Microcell Adoption?

By | June 28, 2010, 9:52am PDT

Summary: With over 1.7 million devices sold in the first several days, iPhone 4 is an unqualified success for Apple and AT&T from a pure sales perspective. But will the spotty 3G network coverage require subscribers to take matters into their own hands?

With over 1.7 million devices sold in the first several days, iPhone 4 is an unqualified success for Apple and AT&T from a pure sales perspective. But will the spotty 3G network coverage require subscribers to take matters into their own hands?

This weekend I visited my friend Mark, who lives on Long Island and owns his own car wash. Mark and I go way back — we met when we were about 7 years old and he was the best man at my wedding nearly 15 years ago. So to say that the two of us are close is a bit of an understatement.

As close friends, Mark and I also have a history of “competing” with each other when it comes to technology adoption and gadgets. I bought an iPad with Wi-Fi, so then HE one-upped me and bought an iPad with 3G. I bought a Droid about seven months ago, and finally, he decided to one-up me with an iPhone 4.

Mark: “Dude, check out the screen on this thing. If you put your phone side to side with it, and I don’t mean any offense, but your display sucks in comparison. The graphics are so much sharper than the Droid.”

Me: “Yeah, it is pretty nice. Although the screen is still small, so the increased pixel density won’t really help me with emails. I prefer my iPad for heavy browsing and messaging.”

Mark: “iPhone 4 is the most advanced mobile phone on the market, it just leapfrogged every single phone in existence. It has FaceTime, which nothing else has right now.”

Me: “I disagree. The HTC Evo, The Droid Incredible, the Nexus One, the Droid X and Droid 2 are very nice phones, and have features the iPhone doesn’t. Besides, even though my phone is older than yours, I should have the Froyo upgrade soon which will basically bring it up to date with those models shortly. And if you haven’t noticed, FaceTime is useless unless you are connected to Wi-Fi, AT&T won’t allow it on their network.”

Mark: “Oh yeah? What can your stupid phone do that mine can’t?”

Me: “Well… lets see. How’s your reception?”

Mark: “It sucks.”

Me: “Yeah? Well I have five bars essentially everywhere I go in the tri-state area with Verizon and rarely have any issues with dropped calls. Remember, I travel for a living. So basically, I have a Lexus which I can drive on a uncongested highway and you’re driving a Ferrari on the Long Island Expressway in rush hour traffic.”

Mark: “You’re such a smug a-hole, you know that? I’m so pissed off. I can’t get any reception at the office. The entire building is made of concrete and blocks all signals. I have to walk outside to make a phone call. It’s causing me to lose business. You know I stood on line for five hours to buy this thing, right?”

Me: “Yeah, well that just means you’re a dumbass. It sounds like you need a femtocell.”

Mark: “A Femto-what?

Me: “A femtocell. It’s like having your own cell phone tower inside your house or in your office building. You hook it up to your broadband connection and allows you to make 3G calls through Voice-over-IP.”

Mark: “I bet it’s really expensive. What does it cost?”

Me: “Let me check… (fires up AT&T website on Droid) They call it a Microcell, it’s a box made by CISCO… $150.00, with the rebate. It allows you to use up your existing cell minutes, or you can buy a $20 per month plan that gives you unlimited and doesn’t eat up your minutes. It allows up to four AT&T phones to connect to it simultaneously.”

Mark: “Dude, that is awesome. I’m going to buy one right now.”

Actually, Mark couldn’t buy one right that second, as it was a Sunday and AT&T’s website was having… issues. However, I’m pretty sure he marched right into a local store this morning and bought one.

AT&T isn’t the only carrier to have Femtocells — Verizon does as well, but their model only supports 2G connections at this time. Sprint also offers a Femtocell, with its AIRAVE service. To date, T-Mobile has yet to roll out its own competing service in the United States. [EDIT: Instead, T-Mobile uses UMA (Unlicensed Mobile Access) technology on a few of its BlackBerry and Nokia handsets that allow calls directly over Wi-Fi]

I personally don’t need a Microcell/Femtocell as I use Google Voice which re-routes the calls to my regular VOIP line (a 1st-generation OOMA gateway) when I am at home in my home office and I only use my Droid when I’m outside the house. But I can certainly see where a lot of AT&T iPhone customers might benefit from picking up a Microcell to enhance their reception when they are at home or at work.

Have you considered picking up an AT&T Microcell to boost your reception for your iPhone? Talk Back and Let Me Know.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Jason Perlow, Sr. Technology Editor at ZDNet, is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies.

Disclosure

Jason Perlow

My Full-Time Employer is IBM. I write as a freelancer for ZDNet.

Disclaimer: The postings and opinions on this blog are my own and don't necessarily represent IBM's positions, strategies or opinions.

I own no investments or direct financial instruments in the companies I write about.

Biography

Jason Perlow

Jason Perlow, Sr. Technology Editor at ZDNet is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason was previously Senior Technology Editor for Linux Magazine, where he wrote about Open Source issues from 1999 to 2008.

In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.

28
Comments

Join the conversation!

Just In

RE: Will iPhone 4 sales increase Femtocell and Microcell Adoption?
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
0 Votes
+ -
My Android phone is my MicroCell
Uralbas 28th Jun 2010
And if I have to get a cell.. I would rather get a Clearwire connection (unlimited bandwidth in 4G a 1.5Mbps for 30 a month, thats just as good as ATT's DSL at 40 a month). More reliable, easier to use and You don't have the hassles that ATT always provides.
0 Votes
+ -
I don't get the whole one upping on tech thing...
Snooki_smoosh_smoosh 28th Jun 2010
I like and want the iphone, but I certainly never have the attitude that I need to brandish a new piece of technology and brag, which results in being a measuring contest of a certain male body part.

If someone asks me about a device, I let them take a demo drive around it, so they can get a feel for it, but I am never up in anyone's face about it, but as I always I tell people to buy the device that is right for them, based on numerous factors.
To true. I agree totally. The tech bloggers are the worst. And we all know they do it for the money. Slam this slam that. Use what works.
0 Votes
+ -
Got one. It works.
Userama 28th Jun 2010
Got the ATT MicroCell about a month ago, and IMHO, it's worth the $150. Yeah, I didn't like paying the added cost, but I really think it's unrealistic to expect any provider to have flawless 100% coverage. Reception at my home was really terrible, and the MC is doing a good job of improving things. Good voice quality. No drops. What's not to like?
P.S. I think phones should do away with this 5-bar thing and just have a go/no-go indicator of some kind. The bar indication is ambiguous and sometimes misleading. If you can make a call, who cares if it's one bar or five bars? It just gives a lot of people heartburn if they don't have 5 bars 24/7.
0 Votes
+ -
I really wanted an iPhone or some smart phone, and I checked into femto cells. All cell phone service at my house is crap. (L.A. hills.) Friends with iPhones drop calls constantly here, I have an old Verizon Samsung that drops signal, T-Mo: zero bars. Sprint: little better. But reading about the ATT femto, seems like it is a rip off of the firsts degree. You pay for the box, you pay for your broadband line it uses, you have to use up your plan minutes even though you're not using ATT's cell net at all, and you have to pay a monthly fee. Sheesh, they get you coming and going and sideways as well. No dice. It's really desperate people who buy those things.

Well, as it turns out, Verizon actually works fine at the house, if you have the right phone. The Droid and my wife's recent LG phone work four bars here. So it's either an iPhone with marginal ATT and a femto, or straight Verizon and a Droid X? Not a hard call to make. Apple, you've really lost me now.
0 Votes
+ -
iphone 4 and the Microcell - got it!
vette10 Updated - 29th Jun 2010
I am Mark, and yes I went out and bought the Microcell the very next day at my local AT&T wireless store. I was very please with AT&T's instructions and setup sheets. They are very easy to follow. EVEN A CAVE MAN CAN DO IT! (SORRY GEICO)

Anyway, let's talk about reception. I HAD NO RECEPTION IN MY OFFICE AT ALL! And yes, I did lose one account because of the lack of communication. The bottom line is that a $150.00 one time charge with nothing else ever to pay is well worth it to go from ZERO bars to a FULL FIVE bars.

The best thing about the Microcell is that it integrates directly back and forth with the main cell towers outside. So in other words, I can make a call outside, move inside to my office, (it will switch to the Microcell automatically,) and then go back outside without ever dropping a call. Its great.

I'm sure there are a few of you naysayers who insist that the world is perfect and that you should always have perfect reception wherever you are, but that is not the real world.

DEAL WITH IT!

I got my iPhone 4 and I have a FULL FIVE BARS, and I don't care what it took to do so.
I have the Verizon Range Extender. I am curious why you pointed out that it only uses 2G, since the thing only works with voice, not data.

At any rate, the RE gives me 5 bars anywhere in the house (in the country) whereas I had to go outside before to make sure calls didn't get dropped.

My concern is an article I read somewhere that said there is a push to ban the devices because they interfere with other people's service close by. My RE only works to about 50 feet from the house, but my closest neighbor is about 200 feet away so no big deal, but in the city or an apartment I could see that being a problem. I can't, however, do without mine since none of the services work here reliably.

The Verizon box was $200, but occasionally you can get a discount (especially if you have made numerous complaint calls to Verizon about weak service) if you complain loud enough. There is no monthly fee. Other than your service just working now, you see no difference in your service or bill, just two quick beeps whenever you call out or answer the phone (let's you know you are connected).
@babyboomer57 2G connection is still not using the benefits of the improved cellular bandwidth, it affects voice quality as well. A 3G extender for Verizon is supposed to be due shortly.
@jperlow I didn't know that. However, the call quality through the extender is excellent now, so I don't see why I would need it. Like it the way it is.
Just get a T-Mobile UMA enabled phone and you are good to go. It connects to any WiFi (as long as you have password access via WEP, WPA2, etc.) and all your calls use the internet to connect to the T-Mobile switch. No drops and the quality is fantastic. Oh, and BTW, you are not using any minutes for incoming or outgoing calls via WiFi. Did I also mention that T-Mobile is cheaper then the other 3 carriers?
0 Votes
+ -
Microcell well worth the price!
paul07 29th Jun 2010
Just got the Microcell and it is awesome! Our building is a death trap for all cell phones (yes, including Verizon, which actually doesn't even work in many places around Cleveland, OH, where as I get almost perfect signal with AT&T). Pretty simple to set up, and it works! Google voice won't work for me because I work in multiple buildings throughout the day, and I share an office phone with many people.
I got the MicroCell a while ago since my house is apparently a non-RF zone. My wife's Verizon phone regularly drops calls, just like my BlackBerry Bold 9000. AT&T works great on my commute and at work. There is an AT&T office next door and a tower right next to it. Being on different carriers allows my wife and I to make calls when one of the services is unavailable. Verizon has gotten better in some areas since the Alltel merger. AT&T seems to have gotten worse locally (Raleigh-Durham, NC) since the iPhone 4 was announced. The Microcell had been working pretty well until recently. I noticed some upload latency, so I changed my RoadRunner plan to one with lower upload speeds. The latency disappeared immediately. Hopefully that will improve the performance of the Microcell. I would recommend it for anyone who has connectivity issues at home.
So he insisted that your Droid "sucks" because it has slightly larger pixels and no voice-chat gimmick, and then calls you a smug ****** for calling him out on the iPhone's poor reception? Sounds like an awesome friend.
@joebob2000

Obviously you don't understand the relationship. We're both tech junkies and we both are strong willed. We like what we like and we also like to discuss it with each other. Sorry you don't comprehend the relationship. It wasn't a concern of mine anyway.

What you should be discussing is the inprovement of all cell carriers that offer the Microcell or a similiar device. And the benefits of the device and actual ways that it could help with your life.
0 Votes
+ -
Why waste money and time?
Fletchguy 29th Jun 2010
It amuses me at how dumb those apple buyers are. You buy a phone that limited and locks the world out by apple.Then you agree to pay for a very high priced carrier plan that doesnt work then you pay for a big box that you have to buy broadband and minutes on just to use your cell phone and claim success and how great it is lol...You know that make absolutly no sense don't you? First thing is if you have a business why don't you have a landline in your brick and morter office? Then instead of adding more unreliable AT&T sevices just get a simple ooma or majic jack both work great have them at home and my companies. I have to have broadband for work and play then I use my evo 4G phone on boost mobile cdma sprint side so I pay 450 a month unlimited everything and use the phone tehered to my laptop for free nationwide broadband on my laptop. Much better then an iphone that well doesn't make calls
@Fletchguy

$450 a month, wow that's a lot, with my iPhone 4, AT&T Broadband and iPad 3G I clock in at $218 - all unlimited. If I add tethering add $20 to that.
How can we stop getting crapo ads for shoes, etc. in a serious talkback.
0 Votes
+ -
Don't worry about the ads.
Hameiri 30th Jun 2010
Just slide past them. Wow! If nobody buys from them they will leave.
Bought the AT&T Microcell when it came out. I have unlimited minutes on my cell plan, so I don't pay any additional monthly fees. Got my iPhone 4 and have the same issues everyone else is having, unless I am on my Microcell. On my Microcell I cannot cause the bars on my iPhone 4 to drop.... maybe we need thousands of little Microcells along the highways, streets and in the malls...
I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate! nccma cooler
I used to be more than happy to seek out this internet-site.I wanted to thanks in your time for this glorious read!! I positively enjoying each little bit of it and I have you bookmarked to check out new stuff you weblog post. this thread is amazing i like your work and i appreciate you that you have share a useful stuff thanks for sharing the i shop abatwa
I used to be more than happy to seek out this internet-site.I wanted to thanks in your time for this glorious read!! I positively enjoying each little bit of it and I have you bookmarked to check out new stuff you weblog post.Bookmarking now thanks please consider a follow up post. power sa shop
I think the representation of this article is actually superb one. This is my first visit to your site. Thanks a lot and keep sharing the information. Keep updating the information for all of us. Thanks ZDNet Government was launched as the brand's first industry vertical, with a mission to cater to IT professionals in the public secto I agree with your post. However, do you have any sources I can cite for my paper wheel car com bury
Well welcome, hopefully you can become a vital member of the community and really help to push far ahead of google. Which Im sure the development team would love. This will of course earn you alot points too and get you on the leaders board. z d n e t t h a n k Im not sure i come to an agreement with you on every level, howevor it absolutely was a good posting, many thanks for taking the time to put up your ideas.
Thanks nice info z d n e t I really liked your current article write more..let me add you to its favorite The articles you have on zdnet s i t e are always so enjoyable to read. Good work and I bookmarked it.
Fantastic news about the new release.I positively enjoying each little bit of it and I have you b o o k m a r k e d to check out new stuff you weblog post.Im not sure i come to an agreement with you on every level, howevor it absolutely was a good posting, many thanks for taking the time to put up your ideas
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix