Writer Andy McCue of Silicon.com offers some helpful comments on avoiding failure on large IT projects: The software itself is now rarely the cause of [huge failures], the root cause of which can more often be linked to the massive business and process change associated with implementing an ERP system.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. Interact with Michael on Twitter at @mkrigsman.
InformationWeek ran a poll in which 70% of the respondents claimed to have seen a multimillion-dollar IT project failure. Here’s the link, and below you can see an image of the results.
Information Week recounts ten major IT project failures. The article is relatively short, given the number of projects it covers, but if you’re interested in this sort of thing, then take a look.
This is a bit off-center from what I usually write about, but it’s good. From Valleywag, reporting on a public talk given by Carly Fiorina at the 92nd St.
High-priced, open-ended consulting deals often fuel enterprise software implementation failures. As a result, a trend has developed among consulting companies and software vendors to package services into pre-defined, discrete units, decreasing risk and lowering costs for the customer.
Back in August, I blogged about Project Ocean, a major implementation meltdown on a City of Philadelphia project. The project was suspended amid allegations of incompetence, politics, and corruption.
Jason Corsello writes about a PeopleSoft User Panel at the recent HR Technology Conference. Generally, the PeopleSoft customers were satisfied, except in one important area: Oracle service and support.
Jason Busch at the SpendMatters blog has a great post describing AT Kearny’s procurement-related consulting offerings. His description of AT Kearny’s services is instructive for anyone interested in packaged services: Procurement Solutions is focused on creating repeatable, expert solutions to Spend Management versus a more traditional management consulting approach which looks at each new procurement and supply chain opportunity from a generalist, one-off analytical lens.
SAP has announced the release of SAP All-In-One ERP for the Australian market. From ferret.
Diebold has been in the news lately for producing electronic voting machines that lots of people don’t trust. Techdirt points out that one set of issues seems related to the touchscreens themselves.