Michael Krigsman

Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. Interact with Michael on Twitter at @mkrigsman.

Latest Posts


A report by the Work Foundation in the UK is sharply critical of public sector ICT (information and communication technology) projects, saying that “too much recklessness blights government IT projects.”The press release includes the following tidbits:Contrary to the stereotype, public sector managers have sometimes been too gung-ho in their attitude to risk when developing and implementing information technology projects, wasting many millions of pounds of taxpayer’s money in the process.

September 29, 2006 by


Productized Consulting Services

Hourly billing arrangements are typical on IT projects. However, open-ended billing can create an incentive for consultants to work lots of hours, potentially increasing project duration and cost beyond what may strictly be required.

September 27, 2006 by


Reducing Implementation Costs

Vinnie Mirchandani posted an insightful comment on this blog related to software implementation time and cost. He correctly points out that even so-called “successful” implementations often run substantially over-budget.

September 26, 2006 by


Giant Steps

Dear Gentle Reader: Please forgive the digression, but this post is not about project failures.Occasionally something comes along which I want to share.

September 1, 2006 by


Consultant Addiction

Dan Tynan writes in InfoWorld about consultants who seem to hang around forever and suggests methods for escape. You know the type: they rack up endless billing for their clients without much to show for it.

August 31, 2006 by


UK Health Program: a Very Sick Patient

The National Health Service is in the middle of a massive ”£12bn IT programme designed to keep electronic records of 30 million NHS patients throughout the UK.” This program has been ongoing since 2002 and has been called the greatest IT disaster in history.

August 30, 2006 by

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Implementation and Consultants

An interesting discussion related to consulting ecosystems, software implementation failures, and complexity, from Charles Zedlewski’s blog.From the discussion (quoting myself this time):Implementation failures generally do not have a root cause based in technology.

August 29, 2006 by