Three years and $18 million later, the city of Philadelphia has temporarily stopped work on Project Ocean, “the most complex and biggest IT system in [Philadelphia’s] government.” The project was slated to be completed in one year, at a cost of $7 million.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. Interact with Michael on Twitter at @mkrigsman.
David Jacobson’s blog describes a report prepared by Booz Allen Hamilton, analyzing problems in the Australian Integrated Cargo System. The system is intended to track goods coming into Australia by either air or sea.
When CIO’s congregate, there is often talk about “aligning” IT with the business. ROI is one important method for measuring the benefit that IT returns back to a business organization.
Leo McKinstry (Daily Mail) writes about a project in the UK that is being deployed for the National Health Service (NHS). From the article:The Government warned that its flagship computer network for the NHS, which was meant to go on-line at the end of last year, is still hopelessly behind schedule and could end up costing over £20billion, more than £14 billion above its original estimate.
This one is short, but irresistible.According to the Kansas City Business Journal, Sprint Nextel is suing IBM for $6.
Autumn Grooms reports in the La Crosse Tribune how a 14-year old boy received a $22,840 library fine for a book that was six days overdue. According to Judy Jamesson, secretary to the library director, “During that merger [of two systems], obviously, things happened.
Some of the most dramatic examples of IT-related waste can be seen in public sector projects. To get a handle on why government projects are so problematic, I spoke with Lydia Segal, one of the nation’s foremost experts on waste and corruption in public schools.
Patricia Keefe has a blog entry in Information Week, where she describes two failed projects: the FBI Virtual Case File and the Mecklenburg County court system, both of which you can read about in this blog.Patricia raises the question of deciding when it’s time to kill a project.
The Charlotte Observer’s Carrie Levine describes an ugly IT situation faced by Mecklenburg County, NC. Here’s what happened.
Ever get the feeling that your project isn’t running well but you can’t seem to put your finger on the cause? That vague feeling of misunderstanding is often difficult to quantify, define, and diagnose.