This guest post, by Dr. Graham Hill, explores the business foundations of successful collaboration. Graham's article offers an excellent primer for CIOs and other executives who are grappling with this subject.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is an internationally recognized analyst, strategy advisor, and authority on enterprise software leadership, CIO innovation, and social business. Interact with Michael on Twitter at @mkrigsman.
The stress of natural disaster can push IT systems to the breaking point, which directly affects customer responsiveness. United's story demonstrates the importance of flexible systems.
Social business is changing old approaches to CRM and interaction with customers. While this evolution is highly beneficial, we should address it by first understanding our business strategy and goals.
This roundtable brings together two expert book authors to discuss why IT projects fail and how to prevent catastrophe.
Social CRM is one of the most important enterprise software trends. At a recent conference, I convened a group of experts to explore cloud, social, mobile, big data and other important topics. Watch the entire panel discussion here.
In which the enterprise blogger descends into personal technology and lives to tell the tale....
IT continues to struggle for relationship and relevance among senior business leaders, which undermines CIOs' ability to create successful IT programs and initiatives.
In Oracle's legal battle with Montclair State University, many of the issues revolve around working relationships, communication, and poor collaboration.
Many web users do not recognize the importance of privacy and security, a problem destined to become much worse before it gets better.
Dropbox updated its terms of service to reflect stated policies on user privacy and intellectual property control.