Marin County voted to stop an ongoing SAP project, implicitly accepting that it wasted over $30 million on software and related implementation services from Deloitte Consulting.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. For CIOs and IT leadership, he addresses issues such as innovation, business transformation, project-related business objectives and strategy, and vendor planning. For enterprise software vendors and venture-funded startups, Michael offers advisory services on marketing, positioning, and influencer strategy. As a columnist for ZDNet, Michael has written over 1,000 articles on enterprise software, cloud, CRM, ERP, collaboration, and alignment between IT and lines of business. His work has been mentioned about 1,000 times in major newspapers, television, radio, trade publications, presentations, academic dissertations, blogs, and other media. Michael has been quoted in about 40 books, published in the Wall Street Journal, and is syndicated on important technology websites. Michael started the influential web-based video show, CxOTalk, which brings together the top CIOs, CMOs, and Chief Digital Officers in the world for insightful conversation. He is often a judge in prestigious industry contests such as the CIO100 contest (CIO Magazine) and CRM Idol. He has presented to groups such as Harvard University, Babson College, Seton Hill University, University College London, Boston University, Suffolk University, SAP Sapphire, NetSuite SuiteWorld, MIT CIO Symposium, Educause, CRM Evolution, SXSW, Cloud CIO, Minn. HR Tech Expo, CIO Mobility Innovation Summit, Enterasys Partner Advisory Council, and others. He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, the National Park Service, Inc. Magazine, and others. Michael is on Twitter at @mkrigsman.
Enterprise vendor, Workday, invited twenty top analysts to the company's first briefing day. The event offers lessons for creating transparent and open dialog with industry analysts.
Here's a great presentation filled with sage advice for working with industry analysts.
Managers often express surprise upon learning their project will run late or over-budget. Nonetheless, we frequently ignore early warnings signs that indicate a project faces trouble.
Most organizations are rife with information silos and internecine warfare, all of which leads to screwed-up projects. Social business software can help.
Top consultant and project manager, Vijay Vijayasankar, argues that project size is not correlated with success or failure.
The Office of Management and Budget (OMB) released data that shows disturbing trends on government IT projects.
To cut through the noise surrounding Social CRM, star analyst, Esteban Kolsky, and I held a spirited debate at the CRM Evolution 2010 conference, held in New York this week.
Vivek Kundra, federal Chief Information Officer, has taken new steps to raise the profile of failed IT projects within the government.
I am honored to be included in a list of top thinkers in project management today created by on-demand project management tools vendor, LiquidPlanner.
In the spirit of broadening all our perspectives, here's the new Wailgum Hype Cycle for 2010.
In a classic case of the "blind leading the blind," Texas accused IBM of failing to deliver on an $864 million IT initiative.
NetSuite OpenAir released services resource planning, to bring ERP-style benefits to professional services organizations.
Analyst firm, Gartner, published a set of guidelines intended to ease relationships between cloud vendors and users.
Online service problems at The Gap highlight the connection between back-end IT systems and customer satisfaction.