Research demonstrates it's time for the Chief Financial Officer to reconsider historic models of value, investment, and return.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. For CIOs and IT leadership, he addresses issues such as innovation, business transformation, project-related business objectives and strategy, and vendor planning. For enterprise software vendors and venture-funded startups, Michael offers advisory services on marketing, positioning, and influencer strategy. As a columnist for ZDNet, Michael has written over 1,000 articles on enterprise software, cloud, CRM, ERP, collaboration, and alignment between IT and lines of business. His work has been mentioned about 1,000 times in major newspapers, television, radio, trade publications, presentations, academic dissertations, blogs, and other media. Michael has been quoted in about 40 books, published in the Wall Street Journal, and is syndicated on important technology websites. Michael started the influential web-based video show, CxOTalk, which brings together the top CIOs, CMOs, and Chief Digital Officers in the world for insightful conversation. He is often a judge in prestigious industry contests such as the CIO100 contest (CIO Magazine) and CRM Idol. He has presented to groups such as Harvard University, Babson College, Seton Hill University, University College London, Boston University, Suffolk University, SAP Sapphire, NetSuite SuiteWorld, MIT CIO Symposium, Educause, CRM Evolution, SXSW, Cloud CIO, Minn. HR Tech Expo, CIO Mobility Innovation Summit, Enterasys Partner Advisory Council, and others. He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, the National Park Service, Inc. Magazine, and others. Michael is on Twitter at @mkrigsman.
Social enterprise -- communication, collaboration, and knowledge sharing across business silos and departmental boundaries -- is a core part of digital business transformation initiatives. Research from IDC sheds light on this topic.
Changing technologies, client expectations, competition and an evolving market environment have forced business process outsourcers to adapt. Here's what you need to know.
Research into the gap between customer expectations and their experience have profound implications for IT and the CIO.
Research shows that enterprise technology spending has grown far beyond IT. CIOs and IT must change or become increasingly marginalized.
Digital business transformation is the latest buzzword. These stats demonstrate how to gain real business benefit from the trend.
Research explains how marketers and the CMO can become leaders in digital business transformation.
Three top leaders discuss the evolving role of IT and the CIO. Learn about managing change from world-class experts.
Enterprise social software is maturing and the latest entry from SAP is worth your time to investigate.
Marketers have a special role to play as advocates between brands and consumers. These four tips will help you create authentic, great relationships with buyers and prospects.
A conversation with C-level executives sheds light on what organizations must do to succeed in times of turbulence, rapid change, and shifting roles.
The relationship between IT and the larger business organization is fraught with challenge and opportunity. Here are practical steps you can take drive value and gain recognition.
At the time when the ERP market is thriving Epicor adopts a new, coherent strategy to pull the pieces together.
Infor is a $3 billion software company using design as a core element of strategy and differentiation. Here's their plan.
A new study shows increasing dissatisfaction with IT and the CIO. Here's the problem and some solutions.