Hearings over Deloitte's role in major IT disasters offer a fascinating glimpse inside the big money world of politics and technology.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. Interact with Michael on Twitter at @mkrigsman.
A new book by respected Gartner analyst, Tina Nunno, recommends controversial tactics for solving problems and getting ahead. Will her suggestions work or backfire on CIOs who try them?
The days of IT as a back office order-taker are gone. Learn how to benefit your company, grow professionally, and take advantage of great CIO opportunities that lie just ahead.
The role of community is shifting from customer support and service to being part of the brand marketing mix. Chief Marketing Officers should take note of this trend.
Content may be king, but the future of marketing lies in engaging users based on the context of their interactions.
Diplomacy and compromise cannot win the war for CIO relevancy. IT must embrace innovation and a user-centered approach to technology as the keys to survival.
It's time for enterprise vendors to think beyond features to create great outcomes and experiences for customers. Learn how to start this important journey.
Thought leadership and independent analysis take center stage on CxOTalk. Here is what you need to know.
A huge IT failure illustrates problems that arise when customer and system integrator do not fulfil their responsibilities and obligations.
Savvy fans have pushed professional sports to provide mobility, content, data, and analytics in an ongoing quest to engage more completely with the audience.