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7 tips to safely kill zombie projects

By | March 12, 2008, 4:54pm PDT

Summary: Walking-dead IT projects, also known as zombies, should be killed off — putting these suckers out of their misery is the right thing to do. Of course, various techniques exist to repair failing projects, such as restart methodologies and live-goat sacrifice, which was pioneered by Nepal Airlines. Nonetheless, there are times when the zombies must die. Successfully killing one of these guys requires solid planning to avoid unexpected problems.

6 tips to safely kill zombie projects

Walking-dead IT projects, also known as zombies, should be killed off — putting these suckers out of their misery is the right thing to do. Of course, various techniques exist to repair failing projects, such as restart methodologies and live-goat sacrifice, which was pioneered by Nepal Airlines. Nonetheless, there are times when the zombies must die.

Successfully killing one of these guys requires solid planning to avoid unexpected problems. Computer World columnist, Bart Perkins, has compiled a list of 7 issues to consider when terminating a zombie:

  1. Political fallout. Design a response to creatively mute the critics without being overly defensive.
  2. Associated expenses. Canceling a project can result in considerable expense. Be prepared to discuss the financial repercussions with your CFO and CEO.
  3. Unexpected behavior. Canceling a project can lead to unanticipated (and sometimes undesirable) behavior. One company[for example]…reduced the size of the project team, making it impossible for the remaining members to complete the project. The company…skirted the boundaries of ethical financial reporting.
  4. Supplier relationships. Project cancellations affect your suppliers, too, and will seriously damage your working relationships. Trying to wiggle out of your contractual agreements may result in litigation.
  5. Lost business opportunity. Whenever a project is killed, the associated business opportunity is lost (or, at best, postponed). Be sure to evaluate the long-term business impact during the decision-making process.
  6. Morale. Project teams can become emotionally invested in a project’s success. If the project is eliminated, morale can suffer. Enlist your company’s communications department to minimize fallout.
  7. Media coverage. The permanence of blogs, wikis and archives (combined with comprehensive search capabilities) make it easy to keep a story alive forever. It is increasingly important to deal with employee complaints openly, fairly, and in a timely and straightforward manner.

Bart raises good points obviously born from experience in the field. While this list is hardly comprehensive, it’ll give you a head start successfully killing your next zombie.

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Michael Krigsman is a recognized authority on the causes and prevention of IT failures.

Disclosure

Michael Krigsman

Michael Krigsman writes and speaks about technology in a manner that most observers consider to be fair and balanced. Michael believes that writing about IT failures, which often have complex causes, creates a unique obligation to be reasonable and accurate in both reporting and analysis.

Michael maintains active personal and professional relationships with enterprise technology buyers, vendors, analyst firms (or individual analysts), consultants, and system integrators. As CEO of Asuret, Michael sells and delivers paid services to members of these same groups.

Vendors regularly reimburse Michael's out-of-pocket travel expenses to attend industry conferences and events. Conference organizers frequently waive entry fees when Michael attends industry events. Michael often speaks at industry conferences and events.

He is a member of the Enterprise Irregulars, a loose association of consultants, investors, industry representatives, analysts, and users of enterprise software.

For daily updates on Michael's activities, follow him on Twitter.

Biography

Michael Krigsman

Michael Krigsman is CEO of Asuret, Inc., a consulting company dedicated to reducing technology implementation failures. Asuret's suite of software tools improve the success rate of enterprise software deployments by quantifying and measuring governance issues that cause most project failures. Michael led the research effort underlying Asuret's model of collective intelligence and its practical application to reducing IT failures in consulting environments. He is a recognized authority on the causes and prevention of IT failures and is frequently quoted in the press on IT project and related CIO issues. He is considered an enterprise software industry "influencer" and provides advice to technology buyers, vendors, and services firms.

Previously, Michael served as CEO of Cambridge Publications, which develops tools and processes for software implementations and related business practice automation projects. Michael has been involved with hundreds of software development projects, for companies ranging from small startups to Fortune 500 organizations. Michael graduated with an M.B.A. from Boston University and a B.A. from Bard College. He is a Board member of the America's Cup Hall of Fame and the Herreshoff Marine Museum in Bristol, RI.

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RE: 6 tips to safely kill zombie projects
GreenMilo 26th Jun 2010
Interesting Zombie projects and the pictorial representation in a hospital - interesting when you consider how much money $20bn and more has been spent on a UK National Health Care IT project. The report http://www.e-health-insider.com/news/6027/nhs_bury_yet_to_sign-off_on_lorenzo from the North of England. It talks of missed milestones but shows something of their attempt to at least be understood for the efforts to bring part of the project into use.
0 Votes
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learn to count before you start
keithc 13th Mar 2008
If you are going to take drastic action, it helps to get the facts right first. Proclaiming six tips then giving seven would be just the sort of thing that would get your move defeated.
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Contributr
No kidding
mkrigsman@... 13th Mar 2008
Thanks for pointing this out - I changed the title to reflect seven items in the list.
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RE: 6 tips to safely kill zombie projects
ZombieTools 13th Dec 2008
Be sure to have the right tools when killing zombie projects: http://zombietools.net
0 Votes
+ -
Interesting Zombie projects and the pictorial representation in a hospital - interesting when you consider how much money $20bn and more has been spent on a UK National Health Care IT project. The report http://www.e-health-insider.com/news/6027/nhs_bury_yet_to_sign-off_on_lorenzo from the North of England. It talks of missed milestones but shows something of their attempt to at least be understood for the efforts to bring part of the project into use.

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