Michael Krigsman

Michael Krigsman is founder of cxotalk.com. He is recognized internationally as an industry analyst, strategy advisor, enterprise advocate, and industry commentator. As a columnist for ZDNet, He is a frequent conference speaker and a judge in prestigious industry contests such as the CIO100 contest (CIO Magazine) and CRM Idol. He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, and others. Michael is on Twitter at @mkrigsman.

Latest Posts

Consultant Addiction

Consultant Addiction

Dan Tynan writes in InfoWorld about consultants who seem to hang around forever and suggests methods for escape. You know the type: they rack up endless billing for their clients without much to show for it.

August 31, 2006 by in Tech & Work

Implementation and Consultants

Implementation and Consultants

An interesting discussion related to consulting ecosystems, software implementation failures, and complexity, from Charles Zedlewski’s blog.From the discussion (quoting myself this time):Implementation failures generally do not have a root cause based in technology.

August 29, 2006 by in Enterprise Software

Election Troubles

Election Troubles

The Anchorage Daily News reports about technical problems with new Diebold voting machines. From the article:Problems with Alaska’s new touchscreen voting machines slowed election returns Tuesday and caused elections officials to hand count and manually upload vote totals from several precincts across the state.

August 28, 2006 by in Hardware

BOOK REVIEW: Race Through the Forest

BOOK REVIEW: Race Through the Forest

Project management and planning errors are often an important cause of the failures described in this blog, so I read the recent book Race Through the Forest with great interest. The book was written by Timothy L.

August 25, 2006 by in CXO

Taxing Problems

Taxing Problems

The Wall Street Journal reports (subscription required) that $2-300 million of fraudulent US tax refunds were paid due to an IT project screw-up. From the article:“The management efforts of both the IRS and its contractor to improve our automated-refund fraud-detection system were insufficient and are unacceptable,” IRS Commissioner Mark Everson said in a statement Friday.

August 24, 2006 by in Enterprise Software

Open Source Fiasco

Open Source Fiasco

Hugger-Mugger Yoga Products  is a $5 million supplier of yoga-related products such as clothes, yoga mats, and so on. After struggling with a variety of individual software products that did not integrate well, the company decided to implement open source ERP package Compiere.

August 17, 2006 by in Open Source

Failed Project Facts

Failed Project Facts

The following items are taken from an article in Baseline Magazine:70% TO 85% OF ALL PROJECT REWORK COSTS are due to errors in requirements, says a 1997 article in American Programmer.30% TO 50% OF THE TOTAL EFFORT EXPENDED on a software project comes from rework, according to an estimate by Borland Software.

August 14, 2006 by in Enterprise Software

Government Regulation of IT Projects?

Government Regulation of IT Projects?

Kevin Brady poses the title question on his interesting blog. He makes the following argument:I pointed out during a challenging exchange that the only reason why the building and engineering industries had 95% + project success rates is because of strong regulation /legislation backed up by local government inspection and enforced professionalism i.

August 14, 2006 by in Government : US

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