Michael Krigsman

Michael Krigsman is founder of cxotalk.com. He is recognized internationally as an industry analyst, strategy advisor, enterprise advocate, and industry commentator. As a columnist for ZDNet, He is a frequent conference speaker and a judge in prestigious industry contests such as the CIO100 contest (CIO Magazine) and CRM Idol. He is also a photographer whose work has been published by the Wall Street Journal, MIT, CNET News, and others. Michael is on Twitter at @mkrigsman.

Latest Posts

Taxing Problems

Taxing Problems

The Wall Street Journal reports (subscription required) that $2-300 million of fraudulent US tax refunds were paid due to an IT project screw-up. From the article:“The management efforts of both the IRS and its contractor to improve our automated-refund fraud-detection system were insufficient and are unacceptable,” IRS Commissioner Mark Everson said in a statement Friday.

August 24, 2006 by in Enterprise Software

Open Source Fiasco

Open Source Fiasco

Hugger-Mugger Yoga Products  is a $5 million supplier of yoga-related products such as clothes, yoga mats, and so on. After struggling with a variety of individual software products that did not integrate well, the company decided to implement open source ERP package Compiere.

August 17, 2006 by in Open Source

Failed Project Facts

Failed Project Facts

The following items are taken from an article in Baseline Magazine:70% TO 85% OF ALL PROJECT REWORK COSTS are due to errors in requirements, says a 1997 article in American Programmer.30% TO 50% OF THE TOTAL EFFORT EXPENDED on a software project comes from rework, according to an estimate by Borland Software.

August 14, 2006 by in Enterprise Software

Government Regulation of IT Projects?

Government Regulation of IT Projects?

Kevin Brady poses the title question on his interesting blog. He makes the following argument:I pointed out during a challenging exchange that the only reason why the building and engineering industries had 95% + project success rates is because of strong regulation /legislation backed up by local government inspection and enforced professionalism i.

August 14, 2006 by in Government : US

Drip, Drip, Drip: Down the Drain

Drip, Drip, Drip: Down the Drain

Three years and $18 million later, the city of Philadelphia has temporarily stopped work on Project Ocean, “the most complex and biggest IT system in [Philadelphia’s] government.” The project was slated to be completed in one year, at a cost of $7 million.

August 11, 2006 by in Oracle

Australian Cargo

Australian Cargo

David Jacobson’s blog describes a report prepared by Booz Allen Hamilton, analyzing problems in the Australian Integrated Cargo System. The system is intended to track goods coming into Australia by either air or sea.

July 17, 2006 by in Enterprise Software

"Greatest IT Disaster in History"

"Greatest IT Disaster in History"

Leo McKinstry (Daily Mail) writes about a project in the UK that is being deployed for the National Health Service (NHS). From the article:The Government warned that its flagship computer network for the NHS, which was meant to go on-line at the end of last year, is still hopelessly behind schedule and could end up costing over £20billion, more than £14 billion above its original estimate.

June 9, 2006 by in Networking

Overdue Books

Overdue Books

Autumn Grooms reports in the La Crosse Tribune how a 14-year old boy received a $22,840 library fine for a book that was six days overdue. According to Judy Jamesson, secretary to the library director, “During that merger [of two systems], obviously, things happened.

May 26, 2006 by in Enterprise Software

Newsletters

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
See All
See All

Top Stories