Recently, I described the need to consider implementation costs when calculating enterprise software ROI. Implementation costs are a major variable in the ROI equation, since service expenses are often unpredictable.
Beyond IT Failure
Michael Krigsman is a recognized authority on the causes and prevention of IT failures.
Michael Krigsman is recognized internationally as an analyst, strategy advisor, enterprise advocate, and blogger. Interact with Michael on Twitter at @mkrigsman.
According to News.com, staff working for Nevada’s governor mistakenly posted his Outlook username and password on the Internet.
Wisconsin seems to be the land of IT project failures. Last April, the state released a report describing broad project failures running through the state government.
Recently, I wrote about Second Life’s lack of usefulness in business. Since then, Craig Cmehil described how SAP uses Second Life, which has opened my thinking on the entire subject of virtual worlds.
Colby Thames has lived in the world of traditional consulting and large account management for a many years. At SunGard Data Systems, he was responsible for the company’s largest accounts, and before that he founded a consulting company and worked for Ernst & Young.
…but then again, sometimes it is. (Click the image to see a larger...
Recently, I was party to a discussion on the topic of hourly contracts in enterprise software services. Here is my take:Open-ended, hourly projects often balloon in size and scope, precisely because there is little incentive to control costs.
Vernon Riley asks, “Do You Want to Discover the Truth About Your Projects?,” as the lead-in to a discussion of project reviews.
An audit of the Massachusetts state crime lab revealed that evidence in 16,000 criminal cases was never analyzed.Denial and information hiding are frequent components of the project failure lifecycle, whether in the crime lab or in the IT world.