The IT failures greed / blame cycle

The IT failures greed / blame cycle

Summary: Greed and blame play a profoundly important, and deeply negative, role on IT projects. The best CIOs skillfully re-direct stakeholders in a positive direction.

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TOPICS: CXO
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Greed and blame play a profoundly important, and deeply negative, role on IT projects.

Some project participants and stakeholders sacrifice ethical behavior to gain a larger "slice of the pie." Taking credit for others' work or ideas is one form of greed. Another expression of greed occurs when system integrators supply unqualified resources to customers. Software vendors that tolerate predatory behavior from system integrators, resellers, or their own sales people are equally guilty of greed.

Blame reflects the desire to deflect negative attention, whether deserved or not, away from oneself. Political backstabbing, passing the buck, and other forms of non-accountability usually reflect fear of negative consequence. The opposite, or positive aspect, is the confidence to stand up and do what's right.

In essence, then, greed consists of the desire to attract benefit at any cost, while blame seeks to push negative consequence onto others. The cycle of greed and blame is illustrated below:

CIO perspective: Greed and blame are inescapable parts of large budget initiatives, which is one reason so many projects are screwed up.

However, learning to recognize the subtle manifestations of these behaviors can help any CIO manage more effectively. Although we cannot easily fight against deep-seated human emotions such as greed and blame, successful CIOs learn to discern and understand project stakeholders' motivations.

Using that knowledge, the best CIOs skillfully direct stakeholders' personal goals and ambitions into positive channels that support the organization and project.

Topic: CXO

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  • Hmmm

    Comic reminds me of my IT director and Network Admin.
    bobiroc
  • RE: The IT failures greed / blame cycle

    I know this first hand way to well... /sigh seen alot of folks get sucked in by greedy sales then blame the folks breaking their backs trying to get it to work for their lack of understanding
    ITSamurai