Stock prices of several leading on-demand public companies have been hammered this week on disappointment with earnings and outlook.
Software as Services
In the best-informed blog on software-as-a-service and on-demand business applications, Phil Wainewright cuts through the vendor spin, analyzes the trends to watch and adds his thought-provoking insights.
Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.
We were supposed to be in awe of Oracle, Microsoft, SAP. But the giants of enterprise software plan have shown themselves impotent to stem the tide of on-demand CRM.
SAP has done its on-demand rivals two great favors today. Not only has it endorsed the on-demand model, it has simultaneously flunked it.
A rival CEO raises the intriguing possibility that Salesforce.com's current outage embarrassments are down to its choice of powerful Sun servers over a grid of smaller machines.
It's not the outages themselves that are sullying the reputation of the SaaS model. The true Iulprit is Salesforce.com's obfuscation,
It was a total fallacy to believe that enterprise applications were fit to be delivered using the ASP model. The software simply wasn't up to it.
Once Salesforce started to meet success with its on-demand applications, the company had to respond to customer demands for integration and customization capabilities.
Everyone seems to expect that SAP's on-demand CRM will be just another ho-hum reprise of the SoSaaS concept that's been tried and failed for so many other vendors.
Users are reporting yet another outage of Salesforce.com's application services, this time commencing at about 11.30am Eastern time today.
Salesforce.com's CEO Marc Benioff traveled to the World Economic Forum at Davos in Switzerland to spread the word about corporate philanthropy.